united steaks of america

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steakless

United States

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#1
May 6, 2011
 
I have been there 2 days in a row and been turned away both times because something is broke. Or they ate too busy. How can you turn away customers after only being open for a week. I can't judge the food but the attitude and service is terrible. Not again
ms steaks

Jackson, TN

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#2
May 8, 2011
 

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steakless wrote:
I have been there 2 days in a row and been turned away both times because something is broke. Or they ate too busy. How can you turn away customers after only being open for a week. I can't judge the food but the attitude and service is terrible. Not again
So sorry about that sir. We were unprepared for the volume this store is doing. We had to completely redo our system to serve Jackson. We hope that you will give us another chance to make it up to you. If you decide to do so, let me (Kylie) know who you are. Again, we are sorry.
steak man

United States

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#3
May 9, 2011
 

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I ate their the other night. Need more tables or places to sit. Need signage---i.e. place order here etc. Say thank you when people leave. Other than that its good.
steakless

Denver, NC

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#4
May 9, 2011
 

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I got a chance to make it back in. Had great service this time and a great cheese steak. Way to go.....thank you kyle
ms steaks

Jackson, TN

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#5
May 9, 2011
 

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steak man wrote:
I ate their the other night. Need more tables or places to sit. Need signage---i.e. place order here etc. Say thank you when people leave. Other than that its good.
We are getting the 2 units behind us and making it one big restaurant within the next couple of months. We only have one bathroom right now so we can only have 16 seats. Also my sign guy had his business blown away by the tornadoes so my signs are a little late, but we will have them soon :)
ms steaks

Jackson, TN

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#6
May 9, 2011
 

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steakless wrote:
I got a chance to make it back in. Had great service this time and a great cheese steak. Way to go.....thank you kyle
No, thank you for giving us another chance.. So glad you enjoyed it, hope it was worth the wait :)
really

Lexington, TN

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#7
May 9, 2011
 
ms steaks wrote:
<quoted text>No, thank you for giving us another chance.. So glad you enjoyed it, hope it was worth the wait :)
Me and a buddy ate there tonight, food was great! Chips are definitely recommended. Service was great also, beautiful girl that was hostess. Had long black hair, didn't get her name. But did get to meet Kylie, she is also amazing! Will definitely eat there again!
giant talking head

United States

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#8
May 10, 2011
 
Where is this place
hey nowwww

Belmont, NC

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#9
May 10, 2011
 
VANN drive in jackson
Beverly

Elgin, TX

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#10
May 17, 2011
 
Food was horrible. I ordered Philly Steak and Cheese but got Grissel and No cheese. Spoke with manager and he was very nice. He requested that if I come back in and he would make it right. I appreciate his generosity. I will not go back. Complain about food...fool me once, shame on you. Fool me twice, shame on me.
Just Some Guy

Jackson, TN

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#11
May 18, 2011
 

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IMO, the food is very bland. And every good philly I've ever had had melted cheese gushing out of it. I ordered extra provolone and it wasn't even melted despite the fact that my sandwich was steaming hot. Saw lot's of people leaving as there are only 4 tables which were all full. Try it for yourself, but I won't be going back.
customer

United States

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#12
May 18, 2011
 
I ate there Sunday for lunch and wasn't impressed either. Philly steak was very chewy and bland. The fries tasted good but were soggy and soaked in grease. Service was good but the seating is bad. Only four tables and the booth seat is the most uncomfortable thing in the world. Plus i dont care for the line of people ordering standing beside me while i sit and eat. Daughter got a grilled cheese and she spit it out because half of the sandwich was burnt.
Richard

Denver, CO

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#13
May 19, 2011
 
Ate there Monday. It was terrible. The worst cheese steak ever. All gristle and no cheese. The BLT was salad on a bun with bacon bits. Fries were grease bombs. Change your oil and turn up its heat. Was given a $20 free meal ticket. Gave it back. Do not waste your time. They deserve to go out of business.
guest

Jackson, TN

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#14
May 19, 2011
 
I ate there last weekend for lunch- was there at 11a when they opened- was about 5th in line- it was about 11:30 before I had food in hand- the food was ok- not great. They need to streamline the process- the wait was too long for a lunch sandwich. Also- the price doesn't include anything other than cheese or onions- so if you load the sandwich up (at 50cents each), you'll spend over $10 on the meal. ($7 before the extras). I'll probably give them a 2nd try one day when I have an hour to spend.
guest

Jackson, TN

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#15
May 19, 2011
 
forgot to mention on last comment- the fries were very greasy and as a previous comment mentioned, it looks like the oil needed to be changed.
Dick Grayson

Charlotte, NC

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#16
May 22, 2011
 
I just ate there and the food and service was fantastic!!!!!!! The manager was so nice and friendly made us feel at home when we came in the door. Best cheese steak outside of philly.
Guest12

Jackson, TN

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#17
May 22, 2011
 
I ate there last week and thought it was great. You have to wait longer than McDonalds but you get so much more better food. Huge sandwich, tasted great, friendly staff. They explained the lack of seating and kinks to date. I have and will recommend them. Glad they are here
PaPa Georgio

Dyer, TN

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#18
May 24, 2011
 
The fries were more like spaghetti and the steak was really tough.
booya

Clover, SC

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#19
May 24, 2011
 
Too greasy for me. I will try chicken next time. Maybe it will ne better than the steak.
hmmm

Sturgis, MS

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#20
May 26, 2011
 
Dick Grayson wrote:
I just ate there and the food and service was fantastic!!!!!!! The manager was so nice and friendly made us feel at home when we came in the door. Best cheese steak outside of philly.
Do you work there?

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