Ithaca Tompkins Regional Airport conducting passenger survey

Nov 24, 2009 Full story:

Ithaca Tompkins Regional Airport is undertaking a new dimension of airport planning by becoming the first airport in the country to develop a sustainable airport master plan.

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Rome, NY

#1 Nov 25, 2009
A nice improvement would be to just answer the telephones. Perhaps they care little for their customers and that is what leads us all to drive to syr or elmira. I think management is too stupid to realize this issue so no matter what they think about a sustainable airport master plan due their arrogance will cause the plan to die. Perhaps if they change their customer attitude they will have a chance, but that is outside the realm of possibilities.

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