McDonald's Drive Thru Complaints

McDonald's Drive Thru Complaints

Posted in the Irving Forum

Lydia Litvyak

Dallas, TX

#1 Jun 7, 2012
When I arrived at the restaurant, there were no cars in line at the drive thru. I was told my total and asked to pull around to the second window. I had exact change and gave it to the employee. Immediately, I was told that my hamburgers were coming and that it would be a few minutes. I was ok with that. But then I was asked to pull ahead to wait and they would bring it out to me. This is the point that made me annoyed. There were no cars behind me, so I certainly wasn't holding someone up from getting their food. So I politely asked, "What is the point of me pulling up? There was no one behind me." Her response was, "We are on a timer that averaged out the customer times." Honestly, as a customer, I dont care what their drive-thru car time average is. All I care about is MY time. Is this the managers idea?

Grand Prairie, TX

#2 Jun 8, 2012
I have been having this same problem at a local McDonalds as well as Burger King. I called the corporate office for Burger King and notified them, but the behavior hasn't changed. They are not supposed to be doing this, it skews their numbers. When I am asked to do this, I refuse. No food, no leave.
james b

Cowpens, SC

#3 Aug 2, 2013
how ever came up the idea 2 lane drive thru
sud be best that was the dumest ides ever in human history go back the way it was so i rage on someone

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Irving Discussions

Title Updated Last By Comments
Election Who do you support for U.S. House in Texas (Dis... (Oct '10) Mar 10 Bot 26
euless police power abuse (Apr '15) Mar 6 Sadface 7
power outages in Euless, Texas (Jun '07) Mar 6 Sadface 29
anyone know Rachel morgan? (Jul '15) Mar 6 Sadface 14
Pakistani, Nepali in dallas-ft worth pretending... (Aug '15) Mar 6 Sadface 6
BOB EDEN PARK - Racists IN PARK told me to get ... (Oct '15) Mar 5 Sad face 36
New building on Harwood and Fuller Wiser in Eul... (Jun '11) Mar 5 Sad face 3

Irving Jobs

Personal Finance

Irving Mortgages