Walmart $1000 Gift Card Win/Virus?

Walmart $1000 Gift Card Win/Virus?

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computer help needed

Brodhead, KY

#1 Dec 12, 2010
If anyone can help explain what happened to my computer and how to fix it, it would be greatly appreciated. Here's the story...

I was on CNBC.com and my computer starting acting up. It kept telling me that Internet Explorer had stopped working and the program needed my permission to continue. I canceled the request and exited the site. Then I kept getting a message saying that Internet Explorer had stopped working.

After booting up and restarting my computer a few times it came back on. And immediately I get a message on the middle of my screen saying congrats and that I was today's winner for the walmart gift card. Now normally I just ignore those messages, but this one confused me because it was in that same white box that you get in the middle of your screen when your computer is instructing you. So It said to hit "ok" to read the details. Which I did.

Then the rest was history. My computer was being controlled without me. My homepage changed from yahoo to bing.com . And I kept getting unwanted pop ups. I can't even access websites from the yahoo search engine without it sending me to someother site.

I have McAfee Security. So I ran a scan. I had a virus, 203 spy cookies, trojans, and something else.
My computer tells me that all is secure and the virus was removed. But still, I can't access web addresses from the search engine, and pop ups are still coming through. I keep getting the "winning walmart card" screens over and over again and just continue with hitting the red x box in the upper right corner.

Does anyone know what has happened to me and how to correct it?
been there

Murphy, NC

#2 Dec 12, 2010
you have to do a complete reformat of your computer. if u have your disk read up and get busy.

“I been hangin' on every word.”

Since: Sep 10

Location hidden

#3 Dec 12, 2010
computer help needed wrote:
If anyone can help explain what happened to my computer and how to fix it, it would be greatly appreciated. Here's the story...
I was on CNBC.com and my computer starting acting up. It kept telling me that Internet Explorer had stopped working and the program needed my permission to continue. I canceled the request and exited the site. Then I kept getting a message saying that Internet Explorer had stopped working.
After booting up and restarting my computer a few times it came back on. And immediately I get a message on the middle of my screen saying congrats and that I was today's winner for the walmart gift card. Now normally I just ignore those messages, but this one confused me because it was in that same white box that you get in the middle of your screen when your computer is instructing you. So It said to hit "ok" to read the details. Which I did.
Then the rest was history. My computer was being controlled without me. My homepage changed from yahoo to bing.com . And I kept getting unwanted pop ups. I can't even access websites from the yahoo search engine without it sending me to someother site.
I have McAfee Security. So I ran a scan. I had a virus, 203 spy cookies, trojans, and something else.
My computer tells me that all is secure and the virus was removed. But still, I can't access web addresses from the search engine, and pop ups are still coming through. I keep getting the "winning walmart card" screens over and over again and just continue with hitting the red x box in the upper right corner.
Does anyone know what has happened to me and how to correct it?
Download Malwarebytes anti-malware from malwarebytes.org . Download Rkill which will immediately stop any malicious scripts that are running and run that...from there install Malwarebytes, update it, then restart your computer in SAFE MODE and run malwarebytes.

To do this:
Download Rkill (Google it)
Run it.
After it finishes download Malwarebytes.
Install it.
Click Update so it has the newest updates.
Restart your computer.
Hit f8 while it's starting up before it gets to Windows.
Choose Safe Mode
Run Malwarebytes.
Choose Full Scan.
Go have lunch for an hour while it runs.

If all goes well it should delete any malware on your computer. It will give you a log of the things it deleted; you may need to Google these to see if anything else is needed to clean out your computer any more than that.

If you need more assistance go and see Adam at Pro Silver Systems in Irvine. Tell him that a friend recommended him to you. He'll take good care of you and make sure you get back on your feet quickly.
been there

Murphy, NC

#4 Dec 12, 2010
when u run your antivirus dont forget to turn off your system restore so it wont come back
deepest gratitude

Sheridan, AR

#5 Dec 13, 2010
Thanks to you guys so very much for the information. I have copied it down and will take care of it tomorrow. Thanks again so much.

SEE... GOOD THINGS DO come from Topix from time to time. lol.

Take care all.
computer help needed

Sheridan, AR

#6 Dec 14, 2010
Kick Brass wrote:
<quoted text>
Download Malwarebytes anti-malware from malwarebytes.org . Download Rkill which will immediately stop any malicious scripts that are running and run that...from there install Malwarebytes, update it, then restart your computer in SAFE MODE and run malwarebytes.
To do this:
Download Rkill (Google it)
Run it.
After it finishes download Malwarebytes.
Install it.
Click Update so it has the newest updates.
Restart your computer.
Hit f8 while it's starting up before it gets to Windows.
Choose Safe Mode
Run Malwarebytes.
Choose Full Scan.
Go have lunch for an hour while it runs.
If all goes well it should delete any malware on your computer. It will give you a log of the things it deleted; you may need to Google these to see if anything else is needed to clean out your computer any more than that.
If you need more assistance go and see Adam at Pro Silver Systems in Irvine. Tell him that a friend recommended him to you. He'll take good care of you and make sure you get back on your feet quickly.
Thanks so much KB for your step by step guide. I followed your instructions and all seems to be grand. No more popups and my search engine takes me exactly where I want to go.
The report showed a lot of "Adware" and a few Trojans that were removed. All seems to be a go.
Thanks again.

“I been hangin' on every word.”

Since: Sep 10

Location hidden

#7 Dec 14, 2010
computer help needed wrote:
<quoted text>
Thanks so much KB for your step by step guide. I followed your instructions and all seems to be grand. No more popups and my search engine takes me exactly where I want to go.
The report showed a lot of "Adware" and a few Trojans that were removed. All seems to be a go.
Thanks again.
No problem. And feel free to message me or ask here if you run into any other problems with it.
pcwiz

Irvine, KY

#8 Dec 16, 2010
CNBC.com dropped adware/trojan on your machine via activeX component, your browsing habits are being monitored, malwarebytes will not get rid of it, if you wish to maintain your privacy you should reformat, as it stands, your machine is an open book, you may think you removed in reality you only removed the dummy/decoy, the base is still intact. I know this because I've written many.

“I been hangin' on every word.”

Since: Sep 10

Location hidden

#9 Dec 16, 2010
pcwiz wrote:
CNBC.com dropped adware/trojan on your machine via activeX component, your browsing habits are being monitored, malwarebytes will not get rid of it, if you wish to maintain your privacy you should reformat, as it stands, your machine is an open book, you may think you removed in reality you only removed the dummy/decoy, the base is still intact. I know this because I've written many.
You clearly are not a "pcwhiz" and could not have made such an assertion based solely on the facts provided here. I have enough pieces of overly expensive paper on my wall from institutes of higher learning that actually show my ability to provide helpful computer repair advice.
pcwiz

Irvine, KY

#10 Dec 16, 2010
Kick Brass wrote:
<quoted text>
You clearly are not a "pcwhiz" and could not have made such an assertion based solely on the facts provided here. I have enough pieces of overly expensive paper on my wall from institutes of higher learning that actually show my ability to provide helpful computer repair advice.
Think whatever it is that you wish, I'll bet your still using Microsoft Windows, "Mr higher learning," and yes I can make that assertion, I code games, trojans and everything between "for the hell of it." Those papers you speak of, their just papers, excelling at something has nothing to do with any papers that hang upon your wall.

Any good adware or spyware coder knows the more methods the more effective, I wish to challenge your all knowing self, let me code something up and send it to you, you let me know when you think you've gotten rid of it, six months later I'll post every key you typed in that six month period as well as your entire web history rather you "think" you deleted it or not. 97% of all viruses are undetected, Ill bet you believe your windows machine is clean lol, you need to learn linix, then come play with the big dogs, Windows is for beginners, child's play.
Opinion

United States

#11 Dec 16, 2010
What's the best laptop, desktop, mobile pc/phone other than Apple? What is the best protection? Also, Kindle or Nook? Thanks!

“I been hangin' on every word.”

Since: Sep 10

Location hidden

#12 Dec 16, 2010
pcwiz wrote:
<quoted text>
you need to learn linix
You need to learn to spell Linux.

And from a commercial standpoint, the software I use goes for the largest market saturation. Linux can easily emulate Windows programs of course in most cases but the reverse is not always as easy.

And I'm not interested in the challenges of a skript kiddie, sorry. It's my job to see people like you behind bars for computer crime, not engage in pissing contests with you.

“I been hangin' on every word.”

Since: Sep 10

Location hidden

#13 Dec 16, 2010
Opinion wrote:
What's the best laptop, desktop, mobile pc/phone other than Apple? What is the best protection? Also, Kindle or Nook? Thanks!
Self awareness is the best protection. The more you educate yourself on good computing habits the safer you will be.

From a software standpoint I recommend a cocktail of Malwarebytes, Spybot: Search and Destroy, Teatimer, Ad-aware, and Avast Antivirus. All of these are free and a good first line of defense.

Personally I use these in combination with a security appliance I've built running on Untangle. This is normally unnecessary for a home user however, although my job and certain security restrictions with my business require that I have an extra few layers of protection.

As for passwords: You need to have a large password, at least ten characters in my recommendation. It needs a mix of upper case and lower case letters, numbers, and at least one symbol. A good way to do this is to think of a "password phrase." Something like "Nobody lays a finger on my Butterfinger." Then take the first letter of each, so then you have "NlafomB". Then put a symbol at the front, maybe a number or two at the end, and maybe replace one of the letters with a number as well. An example using the above password would be "$N1af0mB81"

Your password is only as good as the security where you use it of course. I recommend using a different password and username at each place. If you REALLY can't remember your passwords then it is fine, although not optimal, to use similar passwords that are specialized for each application. So let's say your username is "BobSmith." For your Sprint bill, it could be "BobSprintSmith." Then your password might be "$N1af0mB81phone". That way you can just change the ending based on what it is. Not the most secure but at least more bot-unfriendly.

If you have a wireless network that your computers connect to, you should invest in a wireless router that supports DD-WRT. The tutorials online are really easy to follow and can help out a lot. DD-WRT's site will help you put a custom and more advanced version of Linux-based software on your router, extending the distance and giving more security options.

Using no password? Every piece of info you send is easily readable. Using the "WEP password" option? Then not only is the key able to be cracked in 1-2 minutes using Backtrack (a linux based tool), but you are limiting your bandwidth as well. I recommend using WPA-2 with a good strong password (to prevent brute forcing) and with an authentication key that changes every 3600 seconds at least (all these settings are actually right there and easy to find in your router menu and it is a LOT easier than you might think).

So to recap:

1: Good antivirus, antimalware, etc. for software.
2: Strong passwords
3: Secure your wireless network if you have one.
4: If you have really sensitive data or are expecting intentional attacks on your network (as approx. 80% of security breaches are in-house now), then a security appliance. The Pro Silver Systems guys will *probably* know how to set these up as well if you'd like. I know at least they can answer any questions you have for the first three with ease.

P.S.: I like the nook better. Just my personal preference although both are much better than carrying around stacks of books. It's the perfect gift for a student in college as many books are now available in e-book and the savings in one semester can pay for the e-reader in many cases.
Much Thanks

United States

#14 Dec 16, 2010
I did not understand about using no password. If you don't mind, elaborate.

“I been hangin' on every word.”

Since: Sep 10

Location hidden

#15 Dec 16, 2010
Much Thanks wrote:
I did not understand about using no password. If you don't mind, elaborate.
If you mean for your wireless connection, some wireless routers let you just 'plug and play'...basically plug into the wall, plug into the router and you have wireless access. The problem is that your neighbors can steal your internet, and hackers can use the wireless access to actually attack your computer, too. So definitely make sure that your router has a password on it, and that the password uses WPA-2 (this will be an option in the type of password you choose when you set it up).
Much Thanks

United States

#16 Dec 16, 2010
I did not know that! So what you do on your laptop at a Coffee House is making you susceptable also?

“I been hangin' on every word.”

Since: Sep 10

Location hidden

#17 Dec 16, 2010
Much Thanks wrote:
I did not know that! So what you do on your laptop at a Coffee House is making you susceptable also?
Yes. Unencrypted and insecure data is being sent over the airwaves; there are many tutorials on Youtube that can show anyone how to easily intercept the information and view exactly what you are seeing.

More dangerous, however, is an "evil twin" attack. Basically someone cracks an easy password (one that is WEP protected), and then changes the name of your wifi router. They then set up a new router nearby and give it the same name and password that your old one has. You connect to it thinking that it is your own, and suddenly every username, password, file, webpage, and any other piece of data that goes across the internet from your computer is now being monitored.

Security definitely isn't something to take lightly; ten extra minutes setting things up properly can save you months of pain from identity theft and data loss.
Anne Atkins

United States

#18 Apr 1, 2011
Awesome
roscoe120

United States

#19 Apr 7, 2011
OMG.....Can u really win a $1000 dollar gift card?!?!?!?!?!

ps:please somebody reply back??????????

“I been hangin' on every word.”

Since: Sep 10

Location hidden

#20 Apr 7, 2011
roscoe120 wrote:
OMG.....Can u really win a $1000 dollar gift card?!?!?!?!?!
ps:please somebody reply back??????????
No.

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