Review: Ameristar Tax Center

Review: Ameristar Tax Center

Posted in the Indiana Forum

Since: Aug 10

Johnstown, PA

#1 Aug 24, 2010
AmeriStar is a Tax Freedom Institute Certified Member. Tax Freedom Institute focus specifically upon taxpayersÂ’ rights issues, IRS abuse prevention and cure and problems resolution.

Licensed by the US Treasury to Represent Taxpayers before the IRS.
jerry

United States

#2 Mar 9, 2011
help only if pay in full no help if you are pennieless!!!!!!!!!!
AmeriStar National

Johnstown, PA

#3 Mar 22, 2011
AmeriStar's toll free number has an option five for customer information on our services, reviews, if any Ameristar compliants filed. AmeriStar Tax Centers has successfully resolved thousands of cases and has no negative comments or ratings. Our IRS Enrolled Agents and CPAs have over 100 years of combined experience working successfully to help tax payers with the IRS. Built upon the core principles of integrity and dedication to service, all AmeriStar employees treat our clients with patience and respect. Please feel free to give us a call and lets us achieve real results together. Good people helping good people.
AmeriStar Enrolled Agent

Johnstown, PA

#4 Mar 28, 2011
jerry wrote:
help only if pay in full no help if you are pennieless!!!!!!!!!!
We do not have a program that offers tax representation for free, but do have convenient payment options to get started. We will begin representing you immediatley with only a deposit. We have a high level tax professional, CPA, Tax attorney or IRS Enrolled agent working directly with each customer. These people are consummate professionals and are daily in contact with the IRS on behalf of clients. Built upon the core principles of integrity and dedication to service, all AmeriStar employees treat our clients with patience and respect. Our Tax professionals are extremely caring and give back to the community by offering their services free of charge to many non-profit organizations.
Merchant Circle

Johnstown, PA

#5 May 11, 2011
Dear AmeriStar Tax Centers,

Visitors to your MerchantCircle business listing page gave your National Tax Firm business a 5 star rating. A gold circle of confidence seal has been added to your site.
GUFFAW

Carlisle, PA

#6 May 11, 2011
Merchant Circle wrote:
Dear AmeriStar Tax Centers,
Visitors to your MerchantCircle business listing page gave your National Tax Firm business a 5 star rating. A gold circle of confidence seal has been added to your site.
GUFFAW!!!!!!
James

New York, NY

#7 May 8, 2012
No question this is a scam....just called, and after the guy tells me they can't help you if you owe less then $5K, he hangs up!! Any customer service rep that hangs up without human like "bye" is clearly involved with a crooked company. Plus he answered at 9pm on the first ring!?!? Do not use AmeriStar!!! trust me im a New Yorker. I know a scam when i hear one.
KAren

Johnstown, PA

#8 Sep 24, 2012
Answered on the first ring sounds like a good thing. I know you can walk in to ameristar tax center upto 9:00 here. The web site says seven days week I'm not sure you'l get your CPA or tax atorney after hours, but the customer service is pretty good.
Pat

District Heights, MD

#9 Nov 7, 2012
Called Ameristar with the hope that I would receive help with the IRS. Needless to say that after my free consultation (which I later paid for),I entrusted them with my case, only to be asked over and over again for information I had already sent to them. Now I know that you all were just stalling, instead of telling me that you failed. Yet and still you didn't stop taking payments knowing that I would be facing garnishment. While they were receiving payments from me and supposedly working so hard on my behalf, what do you know IRS soon after started garnishing my paychecks. Here's the punchline, Ameristar is still taking payments from me. No one has yet to date from Ameristar notified me that I was facing garnishment. Afterall, you did say that you are in constant contact with IRS on my behalf. I'm sure they informed you that no resolution could be met. I'm now out of hundreds of dollars and in much worse share than before. Can I get a refund? Now that's integrity. SHAME ON YOU!!!!! SCAMMERS!!!!!
Pat

District Heights, MD

#10 Nov 7, 2012
James wrote:
No question this is a scam....just called, and after the guy tells me they can't help you if you owe less then $5K, he hangs up!! Any customer service rep that hangs up without human like "bye" is clearly involved with a crooked company. Plus he answered at 9pm on the first ring!?!? Do not use AmeriStar!!! trust me im a New Yorker. I know a scam when i hear one.
definitely a scam, I am a victim!!!!
Pat

District Heights, MD

#11 Nov 7, 2012
Have put a complaint in with BBB and consumer affairs. Crooked company!!!!
scott C

Arlington, TX

#12 Nov 23, 2012
Place is a complete Joke and waste of time. Spent 5k with them and they dragged feet over yr and told me after nothing they could do. All I wanted is for them to fix wrong documents filed. Waste of time Dont use them. 4 Case workers quit while they were on my case.
scott C

Arlington, TX

#13 Nov 23, 2012
Complete waste of time and rip off they are.
scott C

Arlington, TX

#14 Nov 23, 2012
Hey good luck I Just did not want to waste any more time with these guys. Over a yr and all I needed done was an amended form done. They files all this crap and said be better charged me 5k took 18 months and said sorry you have to pay all but we set you up payments. Hell I could have done that in beginning and saved the money paid them.
scott C

Arlington, TX

#15 Nov 23, 2012
Pat wrote:
Called Ameristar with the hope that I would receive help with the IRS. Needless to say that after my free consultation (which I later paid for),I entrusted them with my case, only to be asked over and over again for information I had already sent to them. Now I know that you all were just stalling, instead of telling me that you failed. Yet and still you didn't stop taking payments knowing that I would be facing garnishment. While they were receiving payments from me and supposedly working so hard on my behalf, what do you know IRS soon after started garnishing my paychecks. Here's the punchline, Ameristar is still taking payments from me. No one has yet to date from Ameristar notified me that I was facing garnishment. Afterall, you did say that you are in constant contact with IRS on my behalf. I'm sure they informed you that no resolution could be met. I'm now out of hundreds of dollars and in much worse share than before. Can I get a refund? Now that's integrity. SHAME ON YOU!!!!! SCAMMERS!!!!!
Feel for you, we dealt with Sam after nice guy but got nothing done .Our case worker Veronica Got fired. She told me the 10k owed not worth her time, LOL
Chrys

Elk Grove, CA

#16 Dec 21, 2012
Yes, this was a complete waste of money and time for me. I spent $4500 and they did NOTHING, all the while I was in jeopardy of having assets seized by the IRS. I kept demanding for months to know what their plan was, and never got ANY response, not even a general outline. They would periodically ask for this or that, but they never acted on anything I gave them and never even contact the IRS. It was I who finally negotiated a payment plan with the IRS. Ameristar just asked me again to justify any business expenses, but when I asked them if they would help with my audit reconsideration, they said no. So I demanded to know why exactly they wanted to know that information if they had no intention of using it. I'm so furious about losing the money to them. BBB is my next stop.
Jerry

Bolivar, MO

#17 Jan 25, 2013
This Ameristar is one of the biggest rip offs I have ever had the misfortune to deal with!!! After taking $2900.00 from me, I was left hanging with NO adjustment and NO payment arrangements with the IRS. I had to call "SAM" over and over in an attempt to get any information on what Ameristar was doing to get my taxes reduced=NOTHING, once they had my money they closed my case and could not give me a reason why it was closed, but if I would pay them another $200.00 they would open my caes again and try to resolve the issue. Still NO determination of what my taxes were after their "help"!!!!! Repeated documents had to be sent several times. When I was supposed to recieve an important document from them, SAM said he had sent it on 4 different occasions, never getting to my residence. If you owe to the IRS, make the call to them!!! What ever you do=do not get ripped off by this scam!!! Regardless what the represenative tells you over the phone, Do not fall for their line of crap. We found out the hard way after loosing $2900.00.
Frank

Van Nuys, CA

#18 Dec 14, 2013
Believe me when i say this DO NOT USE THIS PLACE!! Kerri Hostetler was who was suppose to be helping me (what a JOKE!) I spent 5k that i could have given to the IRS! i got hosed save your money and time and just give it to the IRS this place is a total FRAUD!
Claudette

Norcross, GA

#19 Jan 21, 2014
I too have been ripped off by this company. I paid them back in 2012 to handle my tax problems but I ended up doing it myself. I was told documents were sent that I never received, phone calls were not returned, I was told the best re payment plan was $202 per month and I called IRS myself and got approved for $50 per month. They also allowed IRS to garnish my retirement pension for $170 and I had to to get that stopped. I sent letters to the president of Ameristar but received no help, I requested a refund and was told they would prepare next year taxes for free. What!?! prepare my taxes after ripping me off!!!
Please DO NOT use this company.

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