Jack's Pizzza of Indian Trail

Jack's Pizzza of Indian Trail

Posted in the Indian Trail Forum

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“Vote Republican”

Since: Aug 08

Wyandanch, NY

#1 Jul 28, 2010
My wife ordered a pie and Buffalo wings. It was horrible from start to finish! My wife and four kids have been to the bathroom a collective 30 times in the past 12 hours.

Brooklyn Pizza is the only establishment in the area that I know of that can make a descent pizza. What are your experiences with Jack's Pizza?
IT4me

Charlotte, NC

#2 Jul 28, 2010
Is that the place by Dollar Tree and Food Lion ? Sorry for your families experience.
I do agree Brooklyn Pizza is great wish we could get more quality establishments here in Indian Trail.

“Vote Republican”

Since: Aug 08

Wyandanch, NY

#3 Jul 28, 2010
IT4me wrote:
Is that the place by Dollar Tree and Food Lion ? Sorry for your families experience.
I do agree Brooklyn Pizza is great wish we could get more quality establishments here in Indian Trail.
Yes, the same place... My brother loves the place, but just told what happened to me and my family so he is not going back either. One and done!
Dusty Windshield

Indian Trail, NC

#4 Aug 3, 2010
Well I don't know about Brooklyn Pizza. I used to really like the Pizzas there. BUT we ate there one night 2 weeks ago and I got to tell you it was pretty bad. We got food poisoning. I think they bought some bad cheese or something. It didn't taste right from the get go but we were hungry and ate it. Later that night, at home I got to heaving and trying to throw up. I went to the bathroom but my wife was sitting on the toilet having diarrhea. I ran upstairs to the kids bathroom but I didn't make it. I threw up in the hall and all over the carpet. A gross milky oozing liquid with chunks of greasy, stinking cheese and dough. When I regained my strength I stumbled into the bathroom just in time for a gaseous diarrhea attack. I barely had time to get my pants down. I was going both ways at once. Voiding in the toilet and in the bathtub at the same time. I heard my wife scream but I was to weak to go to her aide.

“Vote Republican”

Since: Aug 08

Wyandanch, NY

#5 Aug 3, 2010
Dusty Windshield wrote:
Well I don't know about Brooklyn Pizza. I used to really like the Pizzas there. BUT we ate there one night 2 weeks ago and I got to tell you it was pretty bad. We got food poisoning. I think they bought some bad cheese or something. It didn't taste right from the get go but we were hungry and ate it. Later that night, at home I got to heaving and trying to throw up. I went to the bathroom but my wife was sitting on the toilet having diarrhea. I ran upstairs to the kids bathroom but I didn't make it. I threw up in the hall and all over the carpet. A gross milky oozing liquid with chunks of greasy, stinking cheese and dough. When I regained my strength I stumbled into the bathroom just in time for a gaseous diarrhea attack. I barely had time to get my pants down. I was going both ways at once. Voiding in the toilet and in the bathtub at the same time. I heard my wife scream but I was to weak to go to her aide.
Thanks for ruining lunch!
Rich

Charlotte, NC

#6 Aug 3, 2010
Try Pizza Palace across from Sun Valley High school. Tell them you want thin crust and well done. Fresh made dough, fresh cheese, excellent pizza, the wings are fantastic along with everything else they make. Give them a try, you won't be a bit dissapointed.
B Griff

Charlotte, NC

#7 Aug 4, 2010
We love jack's pizza--it was wonderful!
However Brooklyn pizza that you guys were talkign about...they are gross, that is the dirtest resturant. I got attacked by ants, and there were ants all over the floor and crawling up the table!

“Vote Republican”

Since: Aug 08

Wyandanch, NY

#8 Aug 4, 2010
B Griff wrote:
We love jack's pizza--it was wonderful!
However Brooklyn pizza that you guys were talkign about...they are gross, that is the dirtest resturant. I got attacked by ants, and there were ants all over the floor and crawling up the table!
I had a very nice experience with Brooklyn Pizza. Jacks was not such a nice one for my family and I. But to be fair, my brother swears by them, he loves Jack's Pizza.
the best PIZZA

Monroe, NC

#9 Sep 22, 2010
I went to Jack's Pizza about 3 weeks ago. Have returned about 3 times since. The pizza is excellent. They make their own pizza sauce which is a nice fresh light tomato sauce, not that "fake" pizza sauce often smeared onto crust at pizza parlors. I know a good pizza, and down here, good pizza is very hard to come by. Jack's Pizza (got the personal size, plain cheese) was the best around. Seriously. I haven't tried Brooklyn yet.

“Vote Republican”

Since: Aug 08

Wyandanch, NY

#10 Sep 22, 2010
Where my wife and kids have signed Jack's off, I will give it a try. I promise to be intellectually honest in my assessment.
CUSTOMER SERVICE SUCKS

Charlotte, NC

#11 Oct 14, 2010
Ok, So I just called there trying to order a pizza for delivery. I asked the guy that answered the phone if they have salami so I could add it onto my pizza. I got criticized on the phone by him it was almost like a how dare you ask me that...you don't add salami onto pizza kind of attitude. First off, if I want salami on my damn pizza who is he to question that? Espcially if I would be paying extra for it anyways. Anyhoo, the guys attitide sucked. I let him know that + told him I'd be ordering else where. Thank goodness I didn't order from there just from reading the posts above.

“Vote Republican”

Since: Aug 08

Wyandanch, NY

#12 Oct 15, 2010
CUSTOMER SERVICE SUCKS wrote:
Ok, So I just called there trying to order a pizza for delivery. I asked the guy that answered the phone if they have salami so I could add it onto my pizza. I got criticized on the phone by him it was almost like a how dare you ask me that...you don't add salami onto pizza kind of attitude. First off, if I want salami on my damn pizza who is he to question that? Espcially if I would be paying extra for it anyways. Anyhoo, the guys attitide sucked. I let him know that + told him I'd be ordering else where. Thank goodness I didn't order from there just from reading the posts above.
I'm not sure if I would write the place off because of one idiot. I would show and let the manager know and give him an opportunity to make it right.
Angela Laudicina

Charlotte, NC

#13 Oct 25, 2010
well hello. id like to start by saying i am the manager of jacks pizza. id like to say that if anyone has a problem with a delivery boy or a cashier or waitress they should come to me directly about the issue. secound i would like to say i highly doubt the buffalo wings could make you and everyone in your family use the bathroom 30 times? did u seriously count that each? so every person went to the bathroom 30 times each?..... and if it did make you that sick you should of came back and have discussed the issue with me. also it is not nice to write a bad review on us because the buffalo wings made you sick ? it has nothing to do with our pizza. i would expect every customer to come to me if there where any type of issue and not to go run to and hide behind a computer and talk bad about us like seriously. We make our sauce fresh and all our pizzas fresh and on the spot. come talk to me . angela

“Vote Republican”

Since: Aug 08

Wyandanch, NY

#14 Oct 26, 2010
Angela Laudicina wrote:
well hello. id like to start by saying i am the manager of jacks pizza. id like to say that if anyone has a problem with a delivery boy or a cashier or waitress they should come to me directly about the issue. secound i would like to say i highly doubt the buffalo wings could make you and everyone in your family use the bathroom 30 times? did u seriously count that each? so every person went to the bathroom 30 times each?..... and if it did make you that sick you should of came back and have discussed the issue with me. also it is not nice to write a bad review on us because the buffalo wings made you sick ? it has nothing to do with our pizza. i would expect every customer to come to me if there where any type of issue and not to go run to and hide behind a computer and talk bad about us like seriously. We make our sauce fresh and all our pizzas fresh and on the spot. come talk to me . angela
Angela, I respect your coming forward to have this discussion. I am not sure what you hoped to accomplish. But, I can tell you that it is not wise to call your patrons liar’s (or suggest they are). It does nothing to mitigate my experience and encourages me to take further action with the negative publicity. My wife, 2 or my daughters, and my son ate food from your establishment. My youngest (2) and I did not because we were out doing something else and picked up some Chinese food in Weddington. My wife and older kids were experiencing diarrhea for an approximate period of 12-15 hours. So no, I did not count their bathroom experiences; we have 5 bathrooms in our home. It is an estimate.

I said I would come back and give it another try. I am going to assume that you are not the manager and stay to my word. I even explained that my brother loves the food but is not going back on my word. So, getting on-line arguing with a potential customer and calling one a liar gains you nothing. Are you familiar with the Bears Lair? Take notes from how she managed and treated her customers.
angela laudicina

Charlotte, NC

#15 Oct 26, 2010
well i think we should discuss this in person and i am the manager you can go ask around about me i gave my name (: or call and ask to speak with me.... and i dont need your buisness at alll thank you very much im doing very well and i dont need negative people. behind every succesful person lies a pack of haters ;)...... i dont treat my customers bad at all. actuallyyy everyonee who does come has had a good expierence with me because i take peoples thoughts and opinions into consideration. i also joke around and talk with my customers and always keep a postive attuide. you said your 4 kids were sick? and now its only your 3 kids??.....? which story is it? lol and you said it wasnt a good expierence for you but u never even tried us it was ur wife..... andd you said your brother goes there and swears by it but i quote "Yes, the same place..My brother loves the place, but just told what happened to me and my family so he is not going back either. One and done!" ... so that is saying you told him and he is not coming anymore. so why would i believe you would be a "potenital customer" if your telling people family bad things about us aswell as bad reviews.. and im not getting in a online fight or trying to come off nasty or mean but im just saying how i feel. and if it made you that sickk you should of came with ur wife back and had talked to the manager (ME) or the owner and explianed what had happend that is somthing i would have done... it makes me upset that a customer wouldnt come to me if they had a bad expierence with a worker or food you know?. and also it could of been anything your wife and kids ate that day. dont just blame us because of what happend. now if u came more than once and it made you sick now thats a problem and u know its our food.

take notes on what? lol ue making me laugh honestly.. your not a customerr at all. your a hater. AND YOU DONT EVEN NO HOW I MANAGE MY PLACE BECAUSE YOU NEVER EVEN CAME IN !. so i wouldnt talk about how the places is managed if you never came there. if the food was so bad how come your brother didnt get sick? be reall now. if your brother lovessss our food were obviously doing somthing right ;)
and just by the title of your page i hate syracuse i can tell your a negative..
I REALLY WOULD LOVE TO FINISH THIS CONVERSATION IN PERON OR ON THE PHONE. IM ALWAYS THERE DONT BE SHY.

“Vote Republican”

Since: Aug 08

Wyandanch, NY

#16 Oct 27, 2010
angela laudicina wrote:
well i think we should discuss this in person and i am the manager you can go ask around about me i gave my name (: or call and ask to speak with me.... and i dont need your buisness at alll thank you very much im doing very well and i dont need negative people. behind every succesful person lies a pack of haters ;)...... i dont treat my customers bad at all. actuallyyy everyonee who does come has had a good expierence with me because i take peoples thoughts and opinions into consideration. i also joke around and talk with my customers and always keep a postive attuide. you said your 4 kids were sick? and now its only your 3 kids??.....? which story is it? lol and you said it wasnt a good expierence for you but u never even tried us it was ur wife..... andd you said your brother goes there and swears by it but i quote "Yes, the same place..My brother loves the place, but just told what happened to me and my family so he is not going back either. One and done!" ... so that is saying you told him and he is not coming anymore. so why would i believe you would be a "potenital customer" if your telling people family bad things about us aswell as bad reviews.. and kids ate that day. dont just blame us because of what happend. now if u came more than once and it made you sick now thats a problem and u know its our food.
take notes on what?I REALLY WOULD LOVE TO FINISH THIS CONVERSATION IN PERON OR ON THE PHONE. IM ALWAYS THERE DONT BE SHY.
You too are negative and nasty. I do not think I have changed my story at all. Now, if you want to nit-pick the details of story then have at it. My wife’s and three (3) older children’s experience was not in question (Do you want to nit-pick that too?). It was the food… My younger brother did rave about the place so we said we would try it out. I have not had a chance personally. But my wife and a ‘few’(how is that for a quantification?) of my children did and all got sick. That does not mean the food is bad. It likely means that you have an employee who was handling food who failed to take the proper measures when handling food. For example, s/he could have gone to the bathroom and failed to wash their hands, the one handling financial transaction could also have been the one performing food preparation inadvertently transferring contaminants.
You are correct; I do not know how to manage a restaurant of any kind. I know how to order, eat, drink, and leave an awesome tip. But, you do not need my business right? I am not sure of how you treat your customers; you may be a nice person.
I share my thoughts, and people can take them or leave them. I have had descent restaurant experiences and poor ones. And I share them all. For example;
Carmela’s-Fort Mill-OK
Brooklyn Pizza-Charlotte-Awesome
Brooklyn Pizza-Weddington-Poor
Hickory Tavern-Charlotte-Awesome
Hickory Tavern-Weddington-Marginal
Morton’s-Charlotte-Marginal
Bone Fish-Matthews-Awesome
Crossroads-Indian Trail-OK
Pizza Palace-Indian Trail-OK
Tin Tin-Pineville-Great (but they got a bad score, so I am not going back)
China Tea Room-Charlotte-OK
We eat out almost every day. Probably not a good idea when you consider the health risks and the financial impact. So, I feel pretty good about making assessments when I (or my wife) am eating out.
You may be a nice lady and I am sorry our discussion has gotten so hostile and that you are so defensive. As I stated in an earlier post, I will give the place a try. If the food sucks, I will make that very clear. If the food is great, I will also make that very clear. But, the food can be great, and I still get sick. And, if that happens to me, I will also make that clear. Is that fair?
Bob of Indian Trail

Monroe, NC

#17 Nov 1, 2010
Here's the scoop guys. Been here 21 years and you are right that good pizza is hard to find here. Brooklyn Pizza has fair pizza and a dirty restaurant, Jack's is good one time and not so goo the next, and Pizza Palace by Sun valley High is good but the crust needs some work. The best Pizza in Charlotte is at Due Amici on Mallard Creek Church Road or Giacamos just off 29 at Mallard Creek. Sure wish I lived near there for the pizza!!! I get it every time I am in that area from one of those two places that put all three of the places in this discussion to shame!
Brian

Waxhaw, NC

#18 Nov 5, 2010
I like Jacks pizza, but having been down here for 6 years my standards are lower tyan when I lived in New York. It is certainly nice to have a local option like Jacks so I don't need to resort to Pizza hut or some chain crap like that.

“Vote Republican”

Since: Aug 08

Wyandanch, NY

#19 Nov 6, 2010
Well Angela, I stayed true to my word. I took two of my children with me and met my brother, his wife, and their two kids and enjoyed a couple of nice pies and wings at Jacks. I met his lovely wife too. I have never met a man so charming since I have been to Charlotte. I ordered a large pepperoni pie with 30 wings. The price was reasonable and the pizza was great. The blue cheese was awesome. The wings were bad and I told him. I explained that I would not have expected wings to be breaded with flour. He apologized-because he is an incredibly humble man. I told him that I will be back and I will ask that my wings remain naked.

I was extremely personable; he came to our table on more than one occasion and introduced himself and made us feel very welcome. He was also very kind to our children. Wow, what a nice man.

I stand by what I stated in my first post-my wife and girls did in fact get sick, but that does not mean the quality of the food or service was poor. It was likely a transfer of bacteria due to an unhygienic employee.

Angela, I am sorry I missed you; I was looking forward to meeting you and saying hello like I promised. But, I will be back since I did enjoy the pizza and Jack was such a nice and charming guy. Jack has a new customer.

God Bless!

…and Syracuse sucks! Go UB!

“Vote Republican”

Since: Aug 08

Wyandanch, NY

#20 Nov 13, 2010
After having a wonderful experience at Jacks Pizza last Saturday, I have scheduled a team party for our girls soccer team. You see Angela, I am man of my word. I will make sure those wings are made right this time. See you then.

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