Rude staff at Empire Pharmacy

Posted in the Ilion Forum

annoyed

Bouckville, NY

#1 Nov 4, 2011
My elderly mother has been using this so called pharmacy, she recently had an issue with insurance and meds. I live out of town but came to Ilion to resolve my mom's issue. The staff were completly rude, and acting like they we doing us a favor. I have never seen such unprofessional rude staff, working in this type of job your supposed to be caring, understanding and well not socially retarded. So needless to say we are taking our mother's business to either Rite Aid or Kinney where you aren't just a number. They should work as a car mechanic where it may be more acceptable to be crass.
Ilionite

Manlius, NY

#2 Nov 4, 2011
annoyed wrote:
My elderly mother has been using this so called pharmacy, she recently had an issue with insurance and meds. I live out of town but came to Ilion to resolve my mom's issue. The staff were completly rude, and acting like they we doing us a favor. I have never seen such unprofessional rude staff, working in this type of job your supposed to be caring, understanding and well not socially retarded. So needless to say we are taking our mother's business to either Rite Aid or Kinney where you aren't just a number. They should work as a car mechanic where it may be more acceptable to be crass.
WHERE IS EMPIRE PHARMACY?
annoyed

Bouckville, NY

#3 Nov 4, 2011
It looks like that Mom and Pop store, the old Lennox bros. They can't compete with bigger more efficient pharmacies.
Herkimer Garden Gnomes

Weehawken, NJ

#4 Nov 6, 2011
annoyed wrote:
My elderly mother has been using this so called pharmacy, she recently had an issue with insurance and meds. I live out of town but came to Ilion to resolve my mom's issue. The staff were completly rude, and acting like they we doing us a favor. I have never seen such unprofessional rude staff, working in this type of job your supposed to be caring, understanding and well not socially retarded. So needless to say we are taking our mother's business to either Rite Aid or Kinney where you aren't just a number. They should work as a car mechanic where it may be more acceptable to be crass.
Those are chain stores...obviously you're a number there. Cry more, butthurt customer.
Just the Facts

Rome, NY

#5 Nov 6, 2011
Would much rather give my business to a small-town business any day. I've lived in Ilion for over 10 years and have never set foot in Rite Aid (or Eckerd before that) or Kinney's. Been a Medicine Shoppe customer since I moved here because I like the more personal one-on-one type business. Plus, I go in, get my scripts and get out....no useless, department-store items all over the place... just a pharmacy and nothing else.
OkieDokie

United States

#7 Nov 16, 2011
Glad I'm not the only one feeling this way about Empire pharmacy in the old Fays Mall in Ilion, NY. Now, Medicine Shoppe is an EXCELLENT pharmacy, very customer orientated as Empire Pharmacy is definitely not! As a local here I had no choice but to go into Empire pharmacy a few months ago because my insurance would only cover a shower chair if I bought it there. So, I did and was totally p***ed off when leaving there at the lack of customer service, understanding, decency and common courtesy at Empire. It just wasn't the cashier but also the actual pharmacist when I asked a few questions and he eventually answered. I left telling myself that I would NEVER go back there again, period!! I'd like to find out who really owns this place and let them know all the good business that the rude staff there is driving away.
Go to Medicine Shoppe.....you won't be disappointed at all by anything there!!
so agreed

Bouckville, NY

#8 Nov 16, 2011
Medicine shoppe is great, Lennox, or Empire or whatever name it is, should shut down already. They are all rude the one my father tried to talk was carole or cassie my question is why don't they throw in the towel already and close. They might better bow out now, while the getting is good.
Very Rude personnel

Bryant, AR

#9 Nov 16, 2011
I was treated rudely as well...I went in their to buy some condoms but I wanted to try them on to make sure they fit..and after trying some of them on in front of the clerk they asked me to leave...HOW RUDE
yeah

Ithaca, NY

#10 Nov 17, 2011
Very Rude personnel wrote:
I was treated rudely as well...I went in their to buy some condoms but I wanted to try them on to make sure they fit..and after trying some of them on in front of the clerk they asked me to leave...HOW RUDE
She was probably rude because you couldnt fill any of the normal sized ones out, And she knew that with a pecker that small you wouldn't be getting laid anyway.
Yeah Blows

United States

#11 Nov 17, 2011
yeah wrote:
<quoted text> She was probably rude because you couldnt fill any of the normal sized ones out, And she knew that with a pecker that small you wouldn't be getting laid anyway.
I wasn't going to lay the drug store clerk..I was going to lay your wife..just like I have been doing for years now.
my pills

Potsdam, NY

#12 Nov 18, 2011
Kinney's is great
so agreed

Bouckville, NY

#13 Nov 19, 2011
also, I hear peeps that work there give their posse's all the pills and shit they need it discusts me, carol is the major supplier of her litle colony...Just sayin, but U know its all tru.
Wigger Hater

New York, NY

#14 Nov 19, 2011
so agreed wrote:
also, I hear peeps that work there give their posse's all the pills and shit they need it discusts me, carol is the major supplier of her litle colony...Just sayin, but U know its all tru.
Your spelling "discusts" me. Just sayin Wigger
MOVE THE F_CK OUT

New York, NY

#15 Nov 19, 2011
so agreed wrote:
also, I hear peeps that work there give their posse's all the pills and shit they need it discusts me, carol is the major supplier of her litle colony...Just sayin, but U know its all tru.
You would suck at Wheel of Fortune.
opinion

Bouckville, NY

#16 Nov 20, 2011
Does that Mary coffin still work there, she was a bitch, and needless to say rude!
ghetto

Bouckville, NY

#17 Nov 20, 2011
didn't she marry that dude Roland?

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