Freedom of speech

Leominster, MA

#91 Jan 19, 2013
All their foods sucks
lokebug

Holden, MA

#92 Jan 19, 2013
I use to work there-I always gave the price when I read the special. must of changed
George

New York, NY

#94 Feb 17, 2013
overpriced for the area. This isnt NYC

Since: Aug 11

Location hidden

#95 Feb 17, 2013
Wow, you losers are still talking about this nonsense! Lets get it straight! Ilion sucks on sorrentos teets probably bc its the only business in ilion that generates revinue and anyway both restuarants suck. I would rather eat at Vinny's pizza. Sorrentos uses a scale to account for every piece of sausage on thier pizza, cheapskates! They are robbing everyone in ilion! There daughter is fat and ugly! She takes right after the parents. Not to mention she is spoiled and wouldn't know a hard days work if it slapped her in the face! Hence the fat and ugly because she's lazy!

Since: Aug 11

Location hidden

#96 Feb 17, 2013
Big Daddy wrote:
<quoted text>
I would not be surprised to learn that the owner directed the wait staff to not volunteer prices on the specials.
She seems sneaky like that... anything to pocket another buck.

Your right they are cheap! They have to keep those full figures somehow! Hahaha, what a bunch of slobs!
John Stephens

Syracuse, NY

#97 Feb 18, 2013
ironman77 wrote:
Wow, you losers are still talking about this nonsense! Lets get it straight! Ilion sucks on sorrentos teets probably bc its the only business in ilion that generates revinue and anyway both restuarants suck. I would rather eat at Vinny's pizza. Sorrentos uses a scale to account for every piece of sausage on thier pizza, cheapskates! They are robbing everyone in ilion! There daughter is fat and ugly! She takes right after the parents. Not to mention she is spoiled and wouldn't know a hard days work if it slapped her in the face! Hence the fat and ugly because she's lazy!
Let's see...

1. You are still writing about them yourself douchebag! duh!
2. You write and spell like a white trash dropout. And you are talking shit about them?

LMAOAY!!!!!!!!!!
Ilion resident

New York, NY

#98 Feb 23, 2013
For all those who like to eat at Sorrentos...I know for a fact that one of the staff puked in the fryer and left it there to cook more food in. I woud NEVER eat there!
lol

Utica, NY

#99 Mar 1, 2013
I doubt that very much
Former Manager

Ilion, NY

#101 Sep 18, 2013
Ya know, I was going to write a long, elaborate post on how it was my misfortune to work there for over seven years; how I was mistreated, under paid, under appreciated, screamed at and sworn at, how she is a manipulative liar, how it took them seven months to pay me what they said they would after I depleted my savings account because I couldn't pay my bills, how she has favoritism for certain employees, how she gave me such a hard time for the one and only time I ever called in when my cousin, to whom I was very close, passed away unexpectedly, how they don't pay overtime, how employees fear her, how she plots employees against one another, how she has cameras that she sits and watches from home as if it were a TV show, even on her anniversary, and then there was the time where she went on one of her many annual vacations and an employee put in notice just before she left, and she called up the establishment and convinced them to revoke the employment offer to that particular employee, just because that employee didn't wait until she returned from vacation. Not to mention she's an unfit manager who lacks the intellectual capacity to understand what she refers to as "big words."

This is to all you parents: do not, under any circumstances, allow your child to work there. If you don't want to take my word for it, simply walk into the restaurant in the evening and just look at the faces of the employees behind the counter.
Peek a boo

Smithfield, RI

#102 Sep 18, 2013
Sounds like a piece of work...i stopped going there years ago. Owners a witch. Rude woman.
lifelong ilionite

Ilion, NY

#103 Sep 18, 2013
we don't go there any more strictly because of the owner lady. wow what a piece of work she is. makes for an unpleasant dining experience.

like the menu pricing. when the bill came and we were charged more for one item than was on the menu we mentioned it and she came to our table and pointed to where it said on the menu, "Prices subject to change without notice."

what a way to run a restaurant huh? trying to sneak one past the customer to put another 50 cents in her pocket.

Unfortunate because the food is OK and there aren't that many places around here. but nope after a few "experiences" involving her we are done.

wife's family from out of town wanted to go there last month but we talked them into the Brass Tack instead (which they loved).
Tackytew

Little Falls, NY

#104 Sep 18, 2013
lifelong ilionite wrote:
we don't go there any more strictly because of the owner lady. wow what a piece of work she is. makes for an unpleasant dining experience.
like the menu pricing. when the bill came and we were charged more for one item than was on the menu we mentioned it and she came to our table and pointed to where it said on the menu, "Prices subject to change without notice."
what a way to run a restaurant huh? trying to sneak one past the customer to put another 50 cents in her pocket.
Unfortunate because the food is OK and there aren't that many places around here. but nope after a few "experiences" involving her we are done.
wife's family from out of town wanted to go there last month but we talked them into the Brass Tack instead (which they loved).
The Brass Tack is the best and you don't have to see that hairy gorilla daughter. Talk about a deal breaker
Peek

Schenectady, NY

#105 Sep 19, 2013
Brass Tack has best food in the valley!
Present Manager Jen

Frankfort, NY

#106 Sep 24, 2013
I will post my name because this site is for cowards that hide behind no named posts. No one holds the ability to make your life miserable and keeps you at a job you don't like or makes you be in the presence of people you feel bring you down You make that choice. You also make the choice to stand up as an adult with pride and handle situations maturely. This site is not a place to be PROUD of bashing people for situations you chose to stay in. Most people talk face to face when they have problems with eachother. You are either part of the problem or part of the solution and by posting here it's very clear which end you stand on. Someone brought this post to my attention. That is the only reason I came on here. I will continue to be proud of being a manager at Sorrento's because I don't surround myself with negativity. Sorry your experience was that bad but you chose to be there, Jon.
Present Manager Jen

Frankfort, NY

#107 Sep 24, 2013
I also wanted to add, I am proud to manage there because they are the hardest working people that I have ever met and work side by side with me everyday! They allow me to have an extremely flexible schedule so I can still keep my family and children's needs my first priority or I wouldn't have an income at this time due to the special needs of my family. They have been there for me for over 20 years in some of the hardest times of my life. The description above is about horrible, heartless people and the Magro's are not that at all!
tammy

Little Falls, NY

#108 Sep 25, 2013
Manager Jenn, You are a good employee. How refreshing to hear something positive for a change. You have a great day,and God bless you.
lifelong ilionite

Ilion, NY

#109 Sep 25, 2013
Present Manager Jen wrote:
I will post my name because this site is for cowards that hide behind no named posts. No one holds the ability to make your life miserable and keeps you at a job you don't like or makes you be in the presence of people you feel bring you down You make that choice. You also make the choice to stand up as an adult with pride and handle situations maturely. This site is not a place to be PROUD of bashing people for situations you chose to stay in. Most people talk face to face when they have problems with eachother. You are either part of the problem or part of the solution and by posting here it's very clear which end you stand on. Someone brought this post to my attention. That is the only reason I came on here. I will continue to be proud of being a manager at Sorrento's because I don't surround myself with negativity. Sorry your experience was that bad but you chose to be there, Jon.
So do you endorse the bait-and-switch pricing that customers experience at Sorrentos -- that is ordering something and finding a higher price on your bill than was on the menu and then when you bring it up having Anchovy Face point out where the menu says, "Prices Subject to Change without Notice." ??
Former Manager

Boston, MA

#110 Sep 30, 2013
Present Manager Jen wrote:
I will post my name because this site is for cowards that hide behind no named posts. No one holds the ability to make your life miserable and keeps you at a job you don't like or makes you be in the presence of people you feel bring you down You make that choice. You also make the choice to stand up as an adult with pride and handle situations maturely. This site is not a place to be PROUD of bashing people for situations you chose to stay in. Most people talk face to face when they have problems with eachother. You are either part of the problem or part of the solution and by posting here it's very clear which end you stand on. Someone brought this post to my attention. That is the only reason I came on here. I will continue to be proud of being a manager at Sorrento's because I don't surround myself with negativity. Sorry your experience was that bad but you chose to be there, Jon.
Jen as I stated in my post, she is beyond sexist so it's no surprise that your experience differs so drastically from mine. Why did I stay there? Because this is central New York and I had no other choice. It took me nearly a year to escape her wrath. I had no issue with any other family member, she was simply intolerable, condensing, and contradicting. I obviously enjoyed your company and remain to hold tremendous respect for you because like I've personally told you, you actually have the ability to manage a staff.

And my post wasn't intended to necessarily bash her, it was mostly intended to tell patents to abstain allowing their children to work in such an unpleasant environment.
Former Manager

Boston, MA

#111 Sep 30, 2013
Furthermore, I'd like to add that I have reached out to her to discuss an issue a couple months ago; not only did she not have the spine to answer me back, but she talked about me behind my back and demanded an employee to relay a message to me. So who is the coward? Who is the immature child? Everything I said I said with 100% accuracy, transparency, and no exaggeration. She expects her minions to roll over and take whatever she dishes out, and I for one, do not roll over and that's what she can't stand.
Frank

New York, NY

#114 Oct 12, 2013
the staff sucks. Such rudeness and why does the girl working the front counter wear makeup like a clown?

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