Capon Bridge, WV

#1 Dec 16, 2010
You lied to me about the capabilities of my phone, you droped data roaming off my contract, your employees got caught up in a lie and when I called them out they started talking to another employee and told me to take it up with customer service. You charged me for roaming, something I have NEVER had only to find out I never had data roaming on my contract but never ever had a charge for it before? I really wish I knew how shady this provider was before I signed up. On top of all that, they lied to me about my phone: You told me the hero they carried was the same at ATTs and the Milestone was just like the Droid. Lies. They're the economy version.

Has anyone else had data roaming charges added recently, or just lost that part of the contract?
previous ntelos customer

Huntington, WV

#2 Dec 16, 2010
Ntelos totally sucks. I was with them for 11 years and they changed my plan without telling me, and dropped my roaming and charged me $80 in one month for roamin charges that I didnt even know I was being charged for. I dropped ntelos that day and went to att, where they dont roam and my bill is actually cheaper! I wouldnt recommend ntelos to ANYONE!!

Capon Bridge, WV

#3 Dec 16, 2010
nTelos at Huntington mall said my phone was water damaged and it never had been near water and when he said that's what the red xs ment i said it wasnt and he licked his finger and touched it and the dot turned solid red. WHAT THE F***!!! My wife took her phone in because it wouldnt turn on and they said she screwed it up but all that happened to it was she turned it off durring a movie and it wouldnt turn back on. F*** nTelos they scamed me with unlimited everything and the speed drops out all the time and they say its because im roaming and im not but if I buy roaming i wont lose speed. Im about to call the BBB.

Huntington, WV

#4 Dec 17, 2010
Go to Boost Mobile $50 a month unlimited everything. Great customer service if your phone breaks they'll send you another within 24 hours.

Huntington, WV

#5 Dec 17, 2010
I have had Ntelos for 12 years and I love their service. Anytime I have had a problem they have fixed it for me. I have even had to trade in my Blackberry like 3 times since July because mine kept powering off or just giving me a white screen. I did try to go to the mall but their service was really crappy. They tried to tell me my phone was water damaged to but I just took it to the new store in the plaza and they switched it out right there in the store. The person at the mall just wasnt trying to work. So for good service I would go to the plaza store. I like Josh the best or Brandon. Great help and good to look at too. LOL
no service

Waynesboro, VA

#6 Dec 17, 2010
i went on a trip to elkton oh, and my 250 samba lost service right past marietta oh two hours into my five hour trip and didnt regain service, until i got back to marietta. wtf, i need my phone no good to me if i can only use it in wv

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Huntington Discussions

Title Updated Last By Comments
Attention all drug addicts! 42 min White Peace 4
Blacks in the middle of the street and running ... 43 min White Peace 2
Create your own Forum (Jun '15) 51 min Tommytoes 4,516
Hispanics Family Separation policy 1 hr Kilroys still here 19
When did you figure it out? 1 hr Kilroys still here 2
America Held Hostage Day 515 1 hr Kilroys still here 10
Baltimore Street drugs (Feb '17) 1 hr Luke Spurlock 2,057

Huntington Jobs

Personal Finance

Huntington Mortgages