The worst spa I've EVER been to. First, they're unsanitary. Every time I get my eyebrows waxed, I leave with pimples on my skin days later.. and I never usually get acne. Also, they are ALWAYS late for my appt--without fail--even when I mention that I have somewhere to be. One time I was waiting there for an hour and a half for my appt (on a busy Saturday, when all other salons were full and I had a big event later). Finally, they are extremely rude and unfriendly. Diva is so not worth your time OR money. They don't even really do a good job! I will never, EVER, EVER go back to Diva Nail Spa--worst service I've ever had, not only in a salon, but in customer service in general.