Best buy worst customer service anywh...

Best buy worst customer service anywhere!

Posted in the Hopkins Forum

Not valued

Memphis, TN

#1 Jul 31, 2013
Dear Best buy owner, There is much needed help in your customer service area of your business! It's people like me that keep your business open. When help is needed please don't let your employees say, what ever is there is what we have. Not even a can I help you look for what you need, not even a that's not my area but let me get some one that knows that department. Not one time while me and my daughter was in a best buy was we even asked can we help you!... If you wast to increase sales that's where you need to begin.Make the customer that graces your door the number 1 person at that moment. And believe me just a hello can we help you today... Goes a long way. I know this probably won't do any good but sir I feel better. I was told your headquarters was located here in mn.The store I was in is in Jonesboro ar. Most people that make a point to go to Best buy are there to BUY. No matter if you live pay check to pay check or the CEO of a company . It's all about customer service at the end of the day! Thanks just a thought,
Not valued

Memphis, TN

#2 Jul 31, 2013
Not valued wrote:
Dear Best buy owner, There is much needed help in your customer service area of your business! It's people like me that keep your business open. When help is needed please don't let your employees say, what ever is there is what we have. Not even a can I help you look for what you need, not even a that's not my area but let me get some one that knows that department. Not one time while me and my daughter was in a best buy was we even asked can we help you!... If you wast to increase sales that's where you need to begin.Make the customer that graces your door the number 1 person at that moment. And believe me just a hello can we help you today... Goes a long way. I know this probably won't do any good but sir I feel better. I was told your headquarters was located here in mn.The store I was in is in Jonesboro ar. Most people that make a point to go to Best buy are there to BUY. No matter if you live pay check to pay check or the CEO of a company . It's all about customer service at the end of the day! Thanks just a thought,
top
Not valued

Memphis, TN

#3 Jul 31, 2013
Not valued wrote:
Dear Best buy owner, There is much needed help in your customer service area of your business! It's people like me that keep your business open. When help is needed please don't let your employees say, what ever is there is what we have. Not even a can I help you look for what you need, not even a that's not my area but let me get some one that knows that department. Not one time while me and my daughter was in a best buy was we even asked can we help you!... If you wast to increase sales that's where you need to begin.Make the customer that graces your door the number 1 person at that moment. And believe me just a hello can we help you today... Goes a long way. I know this probably won't do any good but sir I feel better. I was told your headquarters was located here in mn.The store I was in is in Jonesboro ar. Most people that make a point to go to Best buy are there to BUY. No matter if you live pay check to pay check or the CEO of a company . It's all about customer service at the end of the day! Thanks just a thought,
to the top
Michael

Madison, AL

#4 Nov 12, 2013
Every time when I shop at the Best Buy store, the employees are very rude and unfriendly. Shopping at Best Buy store is NEVER a fun experience. They make you feel unwelcome and very unprofessional even the manager of the store. The only reason I shop at Best Buy is for the 18-24 Months No Interest Financing and Reward Zone, other than that, most people would shop on Amazon (cheaper & tax free) or other retail stores that treat their customer with respect and friendly (Apple Store).
Who Trains These People

Saint Paul, MN

#5 Nov 12, 2013
CVS is another one. Rude with that capitol R.

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