I needed someone to clean my mom's house just after she had back surgery because I live out of town and she couldn't get around. I called them and signed up for their "promotion" where you pay for 3 months of cleaning and you get another month free. This was a big mistake. The first cleaning was fine but then they only came two more times. Each time they only stayed for about an hour. After that they just didn't show and never called. I finally got a hold of them to cancel and they agreed to refund the money that I paid but the check never came. I've emailed and called several times to find out what's going on with the refund but they don't answer their phone and don't respond to my messages.