Review: Suffolk Nassau Firewood
Posted in the Holbrook Forum
#1 Jan 26, 2013
Bill Giardelli owner/operator of Suffolk/Nassau Firewood was supposed to deliver 2 cords of seasoned pine for $200.00 on 10/12/12. He delivered one and a half cords and the wood was in fact not seasoned as promised. Contacted Mr. G. on several occasions, and each time I was told by him, "I will deliver the 1/2 cord in two weeks." My last call to him was on 1/24/13 (4 months later, still waiting for him to make good on his verbal contract) and he assured me he would deliver the seasoned half cord on 1/25/13. As of 1/26/13, I have not received a call back; nor was promised wood delivered. I have given Mr. G. every opportunity to make good on his promise, and as of today 1/26/13, I have filed a complaint with the BBB with the hope he will honor his contract, if not, will be taking him to small claims court. Additionally, I wrote my story on Craigslist to warn unsuspecting customers about Mr. G.'s lack of business integrity.
#2 Feb 8, 2013
January 2013. I ordered a cord of seasoned hardwood. What they delivered was unseasoned firewood that would not burn by itself. I've had fires in my fire place for 35 years. I know wood. They sent me unseasoned firewood.
Bill never sent me a $25 refund "to make this right."
I feel I was cheated. I have to wait until next year before I can use this wood. Buy elsewhere where they respect their customers.
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