-Do not shop at Art Van and if you do PLEASE do not buy the warranity on there furniture, it is a rip off.(STEVE) the store manager would not honor there warranity he basically called me a liar when I told him I used the leather protecter as required,and I believed the chair was never treated in the first place. I purchased a recliner from them with a 10 year warranity on the leather. The leather tore up in 5 years and they refused to repair it even though I used the leather protecter as required. I called corporate and Stacey also called ME a lier and refused to repair the chair and they would not give me a new one although the salesperson told me when I purchased the chair if anything goes wrong with the chair it will be repaired or replaced at no cost to me if I bought the warrnity . I also called the store and pretended to be a customer and they told me the same thing on Nov 24, 2006.
They are still telling the same LIE.
-I don't think I'll ever buy from Art Van again, lied to me about my table being made in the USA, very expensive and found out about 6 months later found out by looking up under the table small tag it was made in some 3rd World country.
Also a person I know puchased a high priced Sofa from Art Van she had it less then 12 months and the seam on the arm came apart, they would not repair it, she has no children to damage it, she will not buy from Art Van again.