Review: A Macchione Brothers Inc

Posted in the Highland Lakes Forum

Screwed up job

Brooklyn, NY

#1 Aug 21, 2008
make sure you try and flush your toilet before you pay these guys. They ruin your property and leave sink holes.. the butchers of bergen county!!
Dont pay them until you check everything out first!!
Gangster Mentality

AOL

#2 Nov 20, 2008
The owner told my wife to go f**7 herself when she noticed my garage door was damaged, and brought it to his attention.
Great Job

Elmont, NY

#3 Feb 8, 2009
IDK what gangsta mentality is talking about because they did a great job on my parking lot and i dont think the the owner would tell your wife to go F herself unless she really pissed him off.
John DeGreggorio

Elmont, NY

#4 Feb 8, 2009
First of all these professionals from Macchione Paving are very highly respected and do a GREAT JOB. Maybe if your wife took YOUR problem up the correct way it could have been handled better. I doubt the owner told your Wife to F herself. Maybe your wife was a bitch about it too.. never thought about that did ya.. in my mind and and in the work i have seen them do they do a great job and are very respectable.
trusting mother of three

Bergenfield, NJ

#5 Jul 7, 2011
I have called them many times- very nicely - to have then come over and discuss and address my issues - they have never called me back. I gave them a lot of credit and completely trusted them over other contractors : they worked on my weaknesss(water drainage) and used it to recommend unnecessary things - an insurance against possible worst case happenings. This "insurance" is a now a major headache and they are not addressing it. BTW, parts of my driveway are crumbling when I drive over it. The new driveway was put in Aug. of 11.
trusting mother of three

Bergenfield, NJ

#6 Jul 7, 2011
Aug 10 I mean..while my youngest was 8 mts old. SO FRUSTRATING...............
unprofessional insulting

Clifton, NJ

#7 Dec 7, 2011
Took 3 days to get someone to call back and this was after they removed my driveway, but before the black top was installed. Be a female, ask a question and watch out. I was told off for questioning why my sub base was only 2 inches, the driveway was sinking (I couldnt even walk on it) and during the rain it was washing away and leaving exposed clay soil (again all before the black top was installed). I was told they came out to look at it and it was fine "perfect, no worries"--lie because I was home all day and no one showed up. Where my driveway meets the sidewalk and also the garage, they left one inch after compaction of sub base for black top. Then they wanted to install my black top after a two day bad rain storm while I still had puddles and sink holes in my sub base instead of waiting until the scheduled time. When I said I wanted to wait is when the poop hit the fan. And I mean this man told me off..cussing, insults, degrading comments about women clients and called me an F'ing idiot. I couldnt get a word in edge wise from him screaming and constantly talking over me. I was in shock. These guys didnt do what I asked. They wouldnt give me a straight answer...it was "its fine...we are the professionals not you". I was told "its good enough" and since I'm the authoriy on paving to go do it myself. I spoke to two of the brothers ONE time each. Got the run around from one, and was immediately told off as soon as I answered my phone, literally as soon as I picked up, by the other one whom I had never spoken to before. I didnt keep getting them on the phone to ask dumb questions, but I called once every day until someone got on the phone. The bottom line is, I'm sure these guys have a ton of happy clients; however, they probably never asked a question and they probably arent single females. Ask them a question or question WHY something is happening and watch out. During his screaming at me, I told him I was recording the conversation and had taken video and photos of them removing my driveway and the aftermath that I was left with. Had he been speaking to me like that on my property, I wouldve called the police. That is how much of a rage this guy was in. Thankfully, I knew better than to let these guys finish the job. Now him or his friends can post after me and say how wonderful they are. But ladies, dont say we didnt try to warn you.
Len

Brooklyn, NY

#8 Dec 14, 2011
unprofessional insulting wrote:
Took 3 days to get someone to call back and this was after they removed my driveway, but before the black top was installed. Be a female, ask a question and watch out. I was told off for questioning why my sub base was only 2 inches, the driveway was sinking (I couldnt even walk on it) and during the rain it was washing away and leaving exposed clay soil (again all before the black top was installed). I was told they came out to look at it and it was fine "perfect, no worries"--lie because I was home all day and no one showed up. Where my driveway meets the sidewalk and also the garage, they left one inch after compaction of sub base for black top. Then they wanted to install my black top after a two day bad rain storm while I still had puddles and sink holes in my sub base instead of waiting until the scheduled time. When I said I wanted to wait is when the poop hit the fan. And I mean this man told me off..cussing, insults, degrading comments about women clients and called me an F'ing idiot. I couldnt get a word in edge wise from him screaming and constantly talking over me. I was in shock. These guys didnt do what I asked. They wouldnt give me a straight answer...it was "its fine...we are the professionals not you". I was told "its good enough" and since I'm the authoriy on paving to go do it myself. I spoke to two of the brothers ONE time each. Got the run around from one, and was immediately told off as soon as I answered my phone, literally as soon as I picked up, by the other one whom I had never spoken to before. I didnt keep getting them on the phone to ask dumb questions, but I called once every day until someone got on the phone. The bottom line is, I'm sure these guys have a ton of happy clients; however, they probably never asked a question and they probably arent single females. Ask them a question or question WHY something is happening and watch out. During his screaming at me, I told him I was recording the conversation and had taken video and photos of them removing my driveway and the aftermath that I was left with. Had he been speaking to me like that on my property, I wouldve called the police. That is how much of a rage this guy was in. Thankfully, I knew better than to let these guys finish the job. Now him or his friends can post after me and say how wonderful they are. But ladies, dont say we didnt try to warn you.
Take them to small clains court--take 15 minutes and $15. Let the bums tell it to the Judge. Get a few people from here to join. That is fair payback for the bums. Let the Judge decide.
Happy Customer

Glassboro, NJ

#9 Feb 27, 2012
Happy customer and former paving contractor. Did an amazing job on my driveway, solving water in the garage problems with a simple drain. havent had a drop in there since. Keep in mind, all you complainers, that these guys are some of if not THE BEST professionals in the area. 3-4 jobs by them a day is quite exhausting. Try to Find another company where the OWNER will meet you at 730 AM on a sunday, because you wont
never had a issue

Bayside, NY

#10 Apr 29, 2012
They did my driveway and 4 others I can't imagine them screaming at anyone my driveway held out fine .I would recommend them 100% .matter of fact didn't ask for money till job was completely done. So if your so angry you must be a real hitch mother of 4 saddle brook
happy costumer

Ridgewood, NJ

#11 Jan 5, 2014
I had no problem with them I met one of the owners and they were very kind. we scheduled a date and time to rip up then pave my driveway and he had my call the office a very nice women answered and gave me no issues. I had the best experience with them and would highly recommend them
not so happy costumer

Hillsdale, NJ

#12 Aug 16, 2014
A Macchione Brothers does not respond to phone calls or emails regarding complaints.
All they do is, say someone will call back but they NEVER do. I spent +/-$4000 on a new driveway that directs water into my garage and will damaged my garage floor/door.
After several phone calls, and emails with photo,s i got one email response from them
These pictures were taken at 7:12pm- at which time there was a monsoon storm with torrential rain.
EVERYONE had water everywhere. We had approx. 25 other calls about the same thing.
Water needs time to dissipate after torrential rain.
The next time it rains, after the rain subsides a bit, I will come take a look at the driveway.
I will be away until Thursday July 10
Have a nice weekend.
Emailed more pictures with a level on the driveway to show the pitch to ward the garage door where the troubled area is and more pictures from a small rain shower.
Till now no response 8/15/2014
Would like to post some photo,s to show the problem with the driveway

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