Where pooches are pampered
Join the discussion below, or Read more at Newsday.
#1 Feb 9, 2009
I am sitting here looking at a $1000 insurance check to "replace" my dog from the Pampered Pooch and they are getting positive press from Newsday. Go to www.badgroomer.com to read the story. Find out how my beautiful dog Bailey died after being groomed at the Pampered Pooch. They do not care about your pet.
#2 May 4, 2009
We stopped taking our little buddy there after a few weeks. The owner seems to have no business sense or raport with the customers. I just got a bad vibe from the beginning. And they mysteriously stopped the webcam now too with no straight answer why. But still charge the same rate. Sketchy place. He's gonna run that business right into the ground. Sorry for your loss.
#3 May 6, 2011
I've been very happy with Pampered Pooch for the past couple of years that I've been bringing both my dog and my Mom's dog there for both grooming and occassional weekend boarding if I go away. I've found the staff interested and caring.
I do however wish they had the Web Cams - That would make me feel much better.
- Jeff Bennett
#4 Jul 24, 2011
left my dog there over night,dropping off at 0800 on a saturday and picked him up on sunday at 200 pm,only to be met by a sign on the door "be back in 15min". We called the number on the business card which was answered by a female who said she would be back in 15min.. yeah we read the sign but where is she?she called back in 5 min to tell us she would not be back in 15 min time and she would have some other staff member let us in.
the cleaning woman let us in after another 5- 10 min and allowed us to retrieve our dog, who seemed very timid for a very active, playful 10 month old boxer puppy.he had abrasions under both arms and his feet seemed to be irritated presumably from cleaning product left on the floor.
i dont think the staff member was gone for 15 min. at all. I think she posted the sign to release herself from the responsibility of watching those dogs, considering that my dog drank two bowls full of water so fast he threw up as soon as i returned home.if you love your dog dont be fooled by cesar milan attitude of owner carlos who obviously doesnt care about your dog and is certainly no dog whisperer.
#5 Dec 19, 2011
While searching for a dog groomer I came across the article about Bailey. A couple of years ago I had a Shitz Tsu. She was always groomed at the vet - Manetto Hill Animal Hospital (Dr. Neil Weiss). It was 2 weeks before her 10th birthday & I brought her in for yearly check-up/shots & afterwards they took her downstairs to be groomed. I went home to get ready for work when I received a call that she went into cardiac arrest & had to be resuscitated. Laces died a few hours later. My family was in shock - I never got an answer as to why?? I asked if it was the shots? did something happen during the grooming? was told sometimes it just happens! I called after reading the Bailey Story & asked about grooming & was told they use "drying cages". Now I am positive that something did in fact happen.
“Slightly below above-average”
Since: Jul 10
#6 Dec 19, 2011
What's all the fuss with this place?
I got my mother-in-law back after only 27 days and she was in fine condition.
Her hair looked great also.
However, she no longer responds well to "Here Ginger, here Ginger".
#7 Dec 19, 2011
Well, what DOES she respond to......?
#9 Feb 18, 2012
Ive been taking my dog for a while now but past two visits it hasn't been the same first my dog was very scared the second time they didn't even cut her hair properly and gave her back and I noticed my dog was unable to climb stairs and when I picked her up she was crying, her arm was injured but carlos the owner denied that something happen to the dog...but it was clear the injury happened before they started to groom hence they didn't cut her hair to hide the injury...don't trust them and those sweet words of carlos and his sister!!!! DON'T TAKE YOUR DOG THERE IF YOU LOVE YOUR DOG
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