#41 Jan 17, 2014
Fantastic experience, and Joseph was a total rock star!!!! Very pleased with the experience!!! I enjoyed the experience so much that I passed 3 closer stores, just to deal with Joseph and Auto Gallery ....their reputation and ease of doing business was exceptional.
This is definitely not your typical dealership. They have vehicles located inside which is great to escape the heat or rain. The vehicles are all in great condition. I purchased a BMW 328i. The price and value was the best I found. I bought my BMW 328i a few months back and have not had a single issue with it. The BMW dealer reviewed it a couple of weeks ago and did not find anything wrong with it. Overall, I had an outstanding experience with Auto Gallery.
Salesman was very helpful. I was very satisfied with the deal I made. No tricks, just straight shooting. In and out in under 3 hours.
Out of my many vehicle purchases, this has been my best transaction! Joseph was great!!! I had a wonderful experience purchasing my car! Thanks
#42 Jan 18, 2014
I have not purchased an auto in several years so I knew I would have sticker shock when I started shopping. We visited several dealerships and came back to Auto Gallery to do business with Joseph. He really took all the time that we needed both in the looking and purchasing process. He was very knowledgable and before we left the lot in our new Mercedes Benz ML350 he was sure I was comfortable with everything. I would recommend Joseph and Auto Gallery to anyone for honesty and professionalism.
I worked with Joseph for about 2 weeks, trying to find the perfect car. I drove down to the lot twice, the cars are in great shape but they still could not find me the Mercedes Benz ML350 I truly wanted. He was not pushy or rude in any way. Steve the manager also helped me out when Joseph was off. I do recommend speaking to these guys before you keep shopping around, they are very straight forward.
I found a Mercedes Benz ML350 at another dealership but the service was not the same, what a shame. They should all operate like these guys. Keep up the good work and thank you for the good service-
#43 Jan 20, 2014
I absolutely loved this place. I was a little skeptical about it when I read a few bad reviews online but I'm glad to went here after having a horrible experience at another dealer.
Josh who was my salesman, helped me pick the perfect car for my son for his graduation. Then his manager Shawn helped me work out some great figures and finance terms. Just a great friendly environment and experience overall. Thank you!!
#44 Jan 20, 2014
I have recommended my friend to this place and he bought a Beemer from here 2 weeks after I did. I was scared going in because my credit had gone down after I did a short sale on my house.
Loved the staff and everything about my experience here. Walked in with hopes of getting a nice little Benz and walked out incredibly happy. Thank you Josh and Sean!
#45 Aug 1, 2014
My experience with this car dealership was good. Josh helped me in the selection process and I was very happy with the car I bought. Sam was very honest about my credit situation and gave me advice on improving my credit. I had no hassels.
Since: Aug 14
#46 Aug 17, 2014
DO NOT BUY HERE **RIP OFF* SAM K IS A SCAMMER
This is by far the worst deaer experience i've had
I drove 2 hours on my birthday looking for the car I had seen online, a Mercedes c300 for $23,000
They showed me 5 different cars all 25k n up and said the one I had called about the SAME DAY had been sold. I figured I would go with the 25k one but my budget was $400 a month
They wrote down all my information and made me wait about 45 minutes. Came back with "great news" . after running my credit I had been "APPROVED" with my credit for the $400 monthly payment but I had to add another $1000 on the down payment.
I really wanted the car so I decided to accept the deal. Once I gave them $4000 cash they took me to the biggest scammer ever . PLEASE REMEMBER THIS, SAM K IS A SCAMMER.
Once in the room with Sam he kept acting shady with another of his indian co worker who kept coming inside the "financial" room to check up on the process.
They said I needed to fill up some applications and then just kep telling me to sign some papers. Thats after being there for 2 hours and a half 6pm on a Monday
Then finally I had to sign the loan application which said the car was going to cost me $31,000 on total
From 25,000 to 31????????? When I asked them they said it was because of the extended warranty (which I never said I wanted to add) and a $3,500 for bad credit...
WAIT, THEY NEVER TOLD ME MY CREDIT WAS NOT GOOD ENOUGH AND HAD NEVER MENTIONED THE $3,500 FEE FROM SANTANDER BANK (BY THE WAY , SAM K HAS AWARDS FROM WORKING WITH SATANDER ON THE ROOM, THEY WILL RIP YOU OFF)
I WAS NOT SATISFIED WITH THE CONTRACT AND MADE A BIG DEAL ABOUT IT
THEY KEPT TELLING ME THAT WAS JUST A FEE AND THE CAR WOULD BE 28 AFTER PAID , 31 WITH INTEREST!
THEY TRICKED ME INTO SIGNING A DIFFERENT PAPER WITH OUT THE FEE, GAVE ME QUICK COPIES AND TOLD ME TO DRIVE OFF WITH THE CAR AND GO BACK THE NEXT DAY FOR A NEW CONTRACT
WHEN I GET HOME I NOTICED THE COPIES HAD EVEN HIGHER NUMBERS, AND THAT THEY ACTUALLY FOLDED THE LARGE CONTRACT PAPER IN 3 PIECES HIDING THE NUMBERS AND MADE ME SIGN IT!!!!!!!!!
THE NEXT DAY I WENT THERE TRYING TO GET THE NEW COPIES AND THEY SAID THAT I HAD ALREADY SIGNED IT AND THAT WAS IT
OBVIOUSLY I WAS SUPER MAD AND WANTED TO RETURN THE CAR AND THEY SAID IN THE STATE OF NEW YORK THAT COULDNT BEEN DONE
NOT TO MENTION MY MONTHLY PAYMENTS ON THE COPY WAS $675!!!!
THEY ARE COLD HEARTED SCAMMERS AND DONT CARE WHAT HAPPENS TO U AFTER U SIGN THE PAPERS.
I WAS BUGGING OUT AND WHAT HAD BEEN SOMETHING I RLY WANTED TO DO FOR MY 25TH BDAY TURNED INTO A NIGHTMARE
THANKSFULLY I HAVE A GOOD INCOME AND AFTER WEEKS STRESSING
SAM TOLD ME AFTER MAKING 4 PAYMENTS FOR 675$ HE WOULD REFINANCE AND ALL NUMBERS WOULD CHANGE AND I WOULD PAY $360 A MONTH
PS: I RECORDED HIM SAYING ALL THAT WITH MY PHONE AND WILL SOON POST THE LINK TO THE YOUTUBE VIDEO, NOT YET UPLOADED....
IT HAS BEEN 6 MONTHS I BEEN TRYING TO CALL HIM TO REFINANCE HE NEVER ANSWERS ME, PLAY STUPID AND SAY HE WILL CONTACT SOME BANKS, MADE ME FILL A CREDIT APPLICATION AND HAS BEEN IGNORING ME FOR OVER A MONTH
EVERY TIME I CALL HE IS BUSY OR LEFT EARLY
BEST PART OF IT... I DECIDED TO REFINANCE BY MYSELF AND NO FINANCIAL COMPANYS WILL ACCEPT IT REGARDLESS OF HOW BETTER MY CREDIT IS
BECAUSE THE CAR IS OVERPRICED!!!!!!!!!!
THIS DEALER IS HORRIBLE , A BUNCH OF SCAMMERS TRICKING PEOPLE
PLEASE READ MORE REVIEWS BEFORE WASTING YOUR TIME THERE
SAM K AND AUTO GALLERY IMPORTS IN WESTBURY NY ARE SCAMMERS!
SOON PICTURES AND HIDDEN RECORDED VIDEO
#47 Oct 22, 2014
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