Vector Home Security Door to Door Sales

Vector Home Security Door to Door Sales

Posted in the Hickory Forum

Erin

Lyman, SC

#1 Jul 21, 2010
My husband and I were visited today by a young man and woman trying to "sell" us a security system, with free installation ($1500 value). The monthly fee was $45, but they wanted commitment today, and installation was same day. We politely turned them away, after refusing to be pressured into the sale. Has anyone else encountered this recently? Red flags were going off in my head, I hope no-one gets pressured into this...
Panther

Weaverville, NC

#2 Jul 21, 2010
Erin wrote:
My husband and I were visited today by a young man and woman trying to "sell" us a security system, with free installation ($1500 value). The monthly fee was $45, but they wanted commitment today, and installation was same day. We politely turned them away, after refusing to be pressured into the sale. Has anyone else encountered this recently? Red flags were going off in my head, I hope no-one gets pressured into this...
They came by my place to. Don't worry about it. It's not a scam just high pressure door to door sales. It works like this they give the equipment to you so you commit to a couple years of service at $45 or more a month. They only want to tell you about the free equipment. Early in the conversation they "qualify" you to make sure they are talking to the right person. Then they start with the scare tactics by telling you about all the recent break ins in the neighborhood lately. Then the part about how about five or six of your neighbor just signed up and you get a sign in your yard. You see, they are selling security so they want you to feel insecure. They apply some pressure and the alure of a "FREE" system and wala! a sale.
They started that with me and I sent them on their way. I know there hasn't been many break ins in my neighborhood and seriously doubt they sold five or six systems either. That was a week ago and I don't see any signs.
Don't get me wrong they may be a good company and they apear to be on the up and up and they probably fill a need for some folks but not me.
Cheeseburger

Crouse, NC

#3 Jul 23, 2010
We do not answer the door unless we are sure of the people calling. This is not a safe practice. My 38 stays loaded and ready. To many thugs walking around, even in the nicer areas.
Linda

Clayton, NC

#4 Jul 28, 2010
My mother bought one of the systems and it works great. she is alone and it has a part to it sorta like life line too. she loves it and we do too since her home has been broken into before. we were sitting on the porch when a man came up and started telling us about it and i went into the house and did a search on the net and found out it was a good company and stayed there with her while everything was installed. works great for her.. its a real company not a scam
newidea

United States

#5 Jul 31, 2010
I would suggest only buying a security system from a business that you have called and invited to come to your house. I'm not saying this couple is bad news at all....they may represent a fine company for all I know. It would just seem to be a better idea to do some research first.
Jamie

Benson, NC

#6 Aug 23, 2010
My wifes Ex husband is a manger for Vector. This is not a common practice for them. The couple you are talking about were acting in there own intrest and not of the company.
Walt

Richmond, VA

#7 Jun 2, 2012
One young man came to my place yesterday. Same comments as Panther about high pressure sales & scare tactics, also claimed the system would reduce my home owners insurance by about $20 per month, reducing the $39/month service fee to $19. I've not confirmed that yet with USAA. The seller says I should get a 15% discount on Homeowners from them. Told him I'd check into this in my own sweet time and get back if interested. If you truly want or need a system, and the insurance discount is true, this would seem an okay deal. Vector Security seems to be reputable per BBB. I really don't need a system, so will pass.
Tim Roberts

Hickory, NC

#8 Nov 27, 2013
Get a pistol.That's security !
Anyone that is stupid enough to try to come in
my home, or not leave when asked, is as good as dead.As Clint said, "make my day."

9 Investigates: Hunreds of complaints about alarm system telemarketing calls
CHARLOTTE, N.C.—
Conrad Tidswell told Eyewitness News he hesitated to answer his phone for some time. He said at one point telemarketers were calling him up to six times a day trying to sell him an alarm system.

"The FBI says crime is increasing in your area; if you let us put a small sign in your yard we'll install the system," said Tidswell.

Tidswell said the calls kept coming even though he told them no.

"That's why we have the do not call list. I don't want to be annoyed by you people ... so stop calling," he said.

Eyewitness News went to the North Carolina Attorney General's Office. Investigators there showed us files containing hundreds of complaints from our area about alarm system telemarketing calls.

"No matter how many times you press a button or try to talk to a rep, you can never get to a point where you get the phone calls to stop," said David Fox, consumer protection specialist.

Fox said the calls are misleading because the FBI doesn't track neighborhood crime.

Attorney General Roy Cooper said the robo calls themselves are illegal in North Carolina.

"If you're marketing something you have to have a live person on the line," he said.

After investigating, the attorney general's office believes ISI Alarms NC Incorporated in Mooresville and Versatile Marketing Solutions out of Rhode Island hired the companies that are making the calls in order to generate leads for new business.

Assistant Attorney General David Kirkman said they've ordered the alarm companies to stop and they could face thousands of dollars in fines.

"They were gonna argue these were these independent lead brokers and they were making robo calls and not them. And we're saying,'you used them, you paid them and got your leads from them. You share the responsibility for it,'" said Kirkman.

An attorney for ISI emailed us saying, "When complaints were received, the company went to great lengths to identify the parties responsible and to address the issues identified."

He said, "The company no longer does business," but added that it is still cooperating with the investigation of consumer complaints.

Tidswell said calls to his house stopped after he complained to the attorney general's office. However, he still wants the companies responsible to pay.

"Hurt these people with financial penalties and don't let them hide behind an LLC or something like that -- really hurt them."

State investigators said they're still getting dozens of new complaints about alarm company robo calls, but they said many of those companies aren't identifying themselves in the calls.

The attorney general's office has compiled a to-do list for those who receive these calls. Here are some of the tips:

*Don't respond. Even if the recorded message gives you the option to press a number to stop future calls, don't do it. Pressing a number confirms that the telemarketers have reached a valid phone number, and you're likely to get more calls instead of fewer.

*Report the calls to our office. You can file a complaint online at ncdoj.gov , or call us toll-free at 1-877-5-NO-SCAM.

BBB Accreditation ISI Alarms North Carolina is not BBB Accredited.Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
dan

Des Moines, IA

#9 Jan 17, 2014
Cheeseburger wrote:
We do not answer the door unless we are sure of the people calling. This is not a safe practice. My 38 stays loaded and ready. To many thugs walking around, even in the nicer areas.
So get a security system. The time you need one is not the time you wish you had one. No, I am not a salesman. But I have been a victim and it only takes once

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