Any reviews of Convergys? Job Wise?
Mark

Winter Springs, FL

#44 Jan 28, 2011
In regards to convergys I worked there for over 3 years starting in 2007 when I first started there it was a fun environment we could read enjoy our colleagues while assisting customers on the phone and meeting our stats goals. The training before you reach the performance floor is almost a joke they teach you but not enough to retain the 40 different programs you use for the ATT account being involved In the management team. Once I reached performance they gave us raises up until 2009 they stopped raises and made it a performance based monthly increase meaning tenure didn't matter anymore. As well in 2010 they started a clean desk policy as where we used to be able to read a book or magazine or even browse the net from time to time that was all taken away cause they felt customers information could be stolen not knowing half the employees have a smart pho e can take whatever they wanted if needed. Basically all you can have on your desk is a drink. They turn you Into a slave literally for 9 hrs a day no way to treat a human being. All my co workers hated it and wanted to leave I finally quit recently because there business practices and management are not fitting for anyone unless your a higher management position and don't take calls it's an easy Job and not stressful this job will make you think everyday what am I doing here. I was consistently a top performer for 3 years they kept me right where they wanted me never advanced and I always saw people who sucked up to higher managers get the positions they wanted were not even close to qualified and would advance in the company. convergys cheats it's employees it is not a workplace I want to be associated with anymore they want a professional environment but they hire unqualified people and majority of them not saying there bad people by preference but are flat out Ghetto. Glad I finally decided to wash my hands clean of this company thought other companies were strict but convergys is by far the worst 3 years I had to endure with a company heed my words before you step through convergys front door. There are many are things I could talk about this company not very many pros at all. other than a paycheck. Good Luck...
2 Sum It Up

Charlotte, NC

#45 Feb 1, 2011
Stay away from Convergys...It is setup as the darkest encouter you will experience on earth.
Anonymous

United States

#46 Mar 5, 2011
Convergys may be a good place to work. Each person has varying goals and experiences which may motivate them to work for such a corporation. My time there has been stagnant to a large degree and difficult at times to say the least. My experience began in training when the trainer would give me sentiments such as, "you know, I like you." He berated, humiliated and belittled me on a regular basis. Eventually his cruel treatment escalated to sexual harassment, vulgar jokes towards me and inappropriate inquiries regarding my personal life. The trainer was okay as long as he controlled every aspect of work life and one continued to accept his humiliating ad degrading behavior. It seems that even after I reported him to HR, little was done to curb his behavior and I have lost opportunities to advance within the company directly because I rejected several sexual advances from this man and because I did not behave according to what his take is on being respectful. He is a crass and disrespectful man who demands total respect. All the while he respects no one and if he is disrespected he does everything in his power to make life a living hell. I have every intention of escalating this problem whether it is within the company, the EEOC or if I am forced to hire an attorney. I can take a lot but the final nail in his coffin is when he began speaking negatively of me to others who are not directly involved with my employment. Nothing will be more satisfying than for him to be involuntarily terminated and reimburse company funds he has utilized for tuition and not to damage anyone else's mental state or continuous employment.
Its A joke

Lenoir, NC

#48 Mar 12, 2011
Do not stain your employment record with this company!
to the aove anonymous

Tarboro, NC

#49 Mar 22, 2011
dear anonymous, which convergys do you work at?
Anonymous

United States

#50 Apr 7, 2011
to the aove anonymous wrote:
dear anonymous, which convergys do you work at?
A site in the South Central region.
Thinking of working there

Cleveland, TN

#51 Apr 8, 2011
I've been reading many negative reviews of Convergys over various websites. for all the people that have worked there/are working/left/got fired etc...do you recommend that starting a job would be bad?
Anonymous

United States

#52 Apr 9, 2011
Thinking of working there wrote:
I've been reading many negative reviews of Convergys over various websites. for all the people that have worked there/are working/left/got fired etc...do you recommend that starting a job would be bad?
It depends how badly you need the income. Just taking what you read, hear into consideration and make an informed decision. If you don't like it, you can always seek other employment and quit Hellvergys Concentration Cult.
currently employeed

Morganton, NC

#53 Jun 3, 2011
Convergys has proven to be a fantastic place to work. I am currently employeed and they have taken care of me greatly. There is always help when i need it and great advancement opportunity.
Worst place ever to work

Cedar City, UT

#54 Jul 5, 2011
They don't care about any of their employees. All they care about is selling uverse and don't care about helping their employees at all. This is the worst place that you could ever work and there is no such thing as advancing in this company. Training is terrible and they claim that they have good benifits, but they also are completely terrrible and a complete lie. Advice....don't join or you will be fired within two months to six months. They don't care about you or really anyone that works there.
Margaret

De Leon Springs, FL

#55 Jul 16, 2011
to american wrote:
They are holding a gun to your head, you sign up for the job to work in peace.
Yet when you start they say you won't be selling anything and now look.
All I ever hear is "if you don't make 2 sales per week you're going to get fired".
If you don't do this you will be fired.
If you don't do that you will be fired.
If your stats aren't here you will be fired.
If youravaliability, average hold time, and the other 30 stats aren't in line you are going to be fired.
The place really is retarded beyond comparison to any other place I've ever worked.
SO TRUE!!!
Margaret

De Leon Springs, FL

#56 Jul 16, 2011
CONVERGYS Work at home sucks too. They lie, lie, lie. And skim your pay, lie some more. Then, when your pay rate gets higher they fire you to pay someone else less for trumped up, bogus bullcrap reasons. Convergys sucks ass. It is also your fault if you get prank calls and they WILL be scored against U. I followed directions about asking for the sale, did it, and was accused of NOT doing it. It was obvious that my TL knew he was lying and being made to do so.
yeh

Morganton, NC

#57 Jul 25, 2011
Is it true wrote:
I am trying to find out if something my friend told me is true. They borrowed money from me because they said that Convergys did not pay them for three weeks because they messed up their paychecks. So of course I helped out but they never payed me back. This was supposed to have happened some time in March 2010 they said an employee had taken money from the payroll and they did not get payed. They said it happened when they went from paychecks to direct deposits and messed up. If anyone knows anything about this I would love to know.
totally true they did this to me and said it was my fault pretty funny to me everybody elses check went through direct deposit but mine didnt. they said i had to wait 7 to 10 days after id wait 2 weeks for them to resend it ~!!!!!
Mr Tech

India

#58 Jul 31, 2011
I worked in convergys bangalore for 4 years and i recently decided to quit. It become a place for flesh trade. Guys who slog for years are not given any value but a new comers and just because they are girls, the operation and the managment take advantages of their position. A lot of girls are forced to trade there body for position. IT IS A SICK PLACE TO WORK AND IF YOU HAVE SISTER'S OR WIFE'S WORKING HERE ..please get them out before it gets worse.
There are lot of things that go on that people are afraid to share and that is why convergys sucks and its feels like a flesh trade company
ralph

Barnwell, SC

#59 Aug 1, 2011
In this economy lets face it a job is a job
Anonymous wrote:
Convergys may be a good place to work. Each person has varying goals and experiences which may motivate them to work for such a corporation. My time there has been stagnant to a large degree and difficult at times to say the least. My experience began in training when the trainer would give me sentiments such as, "you know, I like you." He berated, humiliated and belittled me on a regular basis. Eventually his cruel treatment escalated to sexual harassment, vulgar jokes towards me and inappropriate inquiries regarding my personal life. The trainer was okay as long as he controlled every aspect of work life and one continued to accept his humiliating ad degrading behavior. It seems that even after I reported him to HR, little was done to curb his behavior and I have lost opportunities to advance within the company directly because I rejected several sexual advances from this man and because I did not behave according to what his take is on being respectful. He is a crass and disrespectful man who demands total respect. All the while he respects no one and if he is disrespected he does everything in his power to make life a living hell. I have every intention of escalating this problem whether it is within the company, the EEOC or if I am forced to hire an attorney. I can take a lot but the final nail in his coffin is when he began speaking negatively of me to others who are not directly involved with my employment. Nothing will be more satisfying than for him to be involuntarily terminated and reimburse company funds he has utilized for tuition and not to damage anyone else's mental state or continuous employment.
convergys1

Omaha, NE

#60 Aug 3, 2011
Who do I talk to about how dirty and filthy the cubical boxes on the floor looks.And the low pay they are dishing out?

Since: Jul 08

Location hidden

#61 Aug 4, 2011
You guys should unionize.
unappreciated

United States

#62 Aug 16, 2011
i have to say that i did enjoy working at convergys for about 4 months i really thought that it was i great legitimate company who worked with employees to strive for better.....i was proved WRONG on so many levels. i kept changing tls and only 1 EVER coached me on my calls. they always bitch bout sales and performance but are not willing to take the extra step to reach the goals. its pretty much high school all over. i am a single mom tryin to raise and support my daughter and found out i was going to get a mid shift my stats and sales were great but they refused to try accomodate my scheduel so that i can get my kid from day care at 6. so there was someone willing to switch with me and they told me I couldnt do that either so i worked the sched best i could but got alot of points bc of it so openings for an earlier shift came up i was so excited only to find out that i couldnt apply bc of the points so i have NOTHING good at all to say on convergys behalf
unappreciated

United States

#63 Aug 16, 2011
Oh and after i was refused a work around on my sched atleast 5 times they then fired me after tellin me I can make up the points and the day i was terminated i took my daughter to the doctor bc she broke out in a body rash. So they terminated me without giving me the chance to bring the doctors note or make up the time like i was promised. So there you have it. In my personal opinion convergys only cares about whats good for business but if you treat your employees like crap then who is going to be there to run the business
convergys employee

Davao City, Philippines

#64 Aug 20, 2011
Honestly, I wont recommend working in convergys.. You will have the payroll disputes you could ever think.. It really sucks ..

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