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Since: Jan 08

Northfield, OH

#1 Apr 2, 2008
One thing that is totally wrong in our County Government is the 911 Dispach Center being under BK. The 911 Center needs to be under the joint leadership of the Sheriff and the Fire Chief.

I know of no other place in this country where the 911 Dispatch Center is under a person that has no knowledge of law enforcement, EMS, or fire services! It appears that our Commissioner is destined to keep Towns County in the 60's.

This issue is so improtant, that this needs to be a pre-election item. The dispatch center dispatches, fire, EMS, and law enforcement and when those employees make mistakes, there is no avenue of corrective measures. This is a safety issue that must be dealt with NOW. It is obvious from some past issues that the leadership within the 911 Dispatch Center is not up to the standards of which it should be. There are some real issues that need to be addessed and they will not be addressed under the present format.

The current 911 Dispatch Center is not secure as it should and could be. Not only is there a officer safety issue, but there is a safety issue with the Dispatch Center employees. However, there is a simple solution to this problem.

The Sheriff has a vacant "Bunk House" in a secured area inside the fenced area of the Sheriffs Office. Not only is there security, but it is the perfect place for the supervision of the 911 Dispatch Center employees by the Sheriff. After all, the Sheriffs Office has more communication with the 911 Dispatch Center than any other County agency.

Common sense must prevail. The Commissioner must give up his power hold of the 911 Dispatch Center and the Center needs proper supervision. There is a building ready and waiting for such a use, and the proper supervision would be on the premises with the employees.

There is no reason why the 911 Dispatch Center should NOT be on the property of the secured Sheriffs Office and the dispatchers be under the direct supervision of the Sheriff and Fire Chief respectively.

I suggest there is no common sense reason and the change should have been done yesterday!!!!!

It will be interesting to see how the Commissioner responds to this issue (and you can bet he'll know about it by days end!!!!!).

Since: Aug 07

Location hidden

#2 Apr 2, 2008
Retired Lawman II wrote:
One thing that is totally wrong in our County Government is the 911 Dispach Center being under BK. The 911 Center needs to be under the joint leadership of the Sheriff and the Fire Chief.
I know of no other place in this country where the 911 Dispatch Center is under a person that has no knowledge of law enforcement, EMS, or fire services! It appears that our Commissioner is destined to keep Towns County in the 60's.
This issue is so improtant, that this needs to be a pre-election item. The dispatch center dispatches, fire, EMS, and law enforcement and when those employees make mistakes, there is no avenue of corrective measures. This is a safety issue that must be dealt with NOW. It is obvious from some past issues that the leadership within the 911 Dispatch Center is not up to the standards of which it should be. There are some real issues that need to be addessed and they will not be addressed under the present format.
The current 911 Dispatch Center is not secure as it should and could be. Not only is there a officer safety issue, but there is a safety issue with the Dispatch Center employees. However, there is a simple solution to this problem.
The Sheriff has a vacant "Bunk House" in a secured area inside the fenced area of the Sheriffs Office. Not only is there security, but it is the perfect place for the supervision of the 911 Dispatch Center employees by the Sheriff. After all, the Sheriffs Office has more communication with the 911 Dispatch Center than any other County agency.
Common sense must prevail. The Commissioner must give up his power hold of the 911 Dispatch Center and the Center needs proper supervision. There is a building ready and waiting for such a use, and the proper supervision would be on the premises with the employees.
There is no reason why the 911 Dispatch Center should NOT be on the property of the secured Sheriffs Office and the dispatchers be under the direct supervision of the Sheriff and Fire Chief respectively.
I suggest there is no common sense reason and the change should have been done yesterday!!!!!
It will be interesting to see how the Commissioner responds to this issue (and you can bet he'll know about it by days end!!!!!).
It would be difficult for our commissioner to turn the 911 center loose. If he were to do that, then he wouldn't have the 911 budget to fudge.
After seeing that Vote for me- so-called state of the county published in the Lethal Organ of Towns County, it is evident that he's playing with the county's funds to make himself look good. I'd love to see a line item audit rather than that crap that was published.

Since: Jan 08

Northfield, OH

#3 Apr 2, 2008
windbag wrote:
<quoted text>
It would be difficult for our commissioner to turn the 911 center loose. If he were to do that, then he wouldn't have the 911 budget to fudge.
After seeing that Vote for me- so-called state of the county published in the Lethal Organ of Towns County, it is evident that he's playing with the county's funds to make himself look good. I'd love to see a line item audit rather than that crap that was published.
Folks are not stupid. Most of the citizens know what goes on behind closed doors in this town.

However, my concern is the safety of the deputies, officers, firemen, EMS, and the 911 Dispatch Center employees. This is an extremely important issue. Cutting through the chase, having this 911 Dispatch Center under an unqualified individual is asking for trouble. I don't care who is in charge of the in-house center; it is the fact that the supervisior reports to the Commissioner, thus no leadership exists. Where does the Sheriff or Fire Chief go with issues that need to be addressed reference the 911 Center ........ nowhere; thus there inlays the problem.

There have been some serious officer safety issues recently, and what was learned from those issues? What corrective measures were taken? NOTHING! Because there is no one to address those issues to.

The Sheriff certainly can't get anything from the Commissioner, that is FACT. I would only guess that the Fire Chief is in the same boat!!

There is only one resolution to this situation ..... the 911 Dispatch Center MUST be put under the proper authority; the Sheriff and Fire Chief respectively.

This is not the department to be playing power struggle with. We are talking about the safety and possibly the lives of these folks. I will not go into it now, but there have been some serious breech of officer safety issues recently. If its not corrected now, will it happen again?

I can guarentee that the issue would be corrected and a policy put in place should the Sheriff be in charge of the 911 Center like he should. In the law enforcement business there are three primary issues to be concerned with daily ; 1) Officer Safety, 2) Officer Safety, and 3) OFFICER SAFETY!!!

Who's going to correct the problem? Certainly the Commissioner doesn't entertain the Sheriff for lunch and discuss business. Therefore, what in the world is going on? Playing a power game is one thing, but to do it with County Employees and volunteers lives is just wrong.

This move should have been made a long time ago. I only hope no one gets hurt or killed while the Chief Administrator of the County is more concerned about his loss of authority over the 911 Dispatch Center.

“Straight to the Heart”

Since: Feb 08

The Universe

#4 Apr 2, 2008
BK is too busy right now trying to hurry up and get something done so he looks good. He doesn't think we'll remember his lack of motivation, and the way he drags his feet parting with money to improve Towns County.

The Dispatch center is a disgrace in more ways than one. I know that the employees are screamed at and treated poorly. I don't have knowledge of the safety issues you refer to but I trust what you are saying.

It makes no sense at all not having 911 under the direction of our Sheriff's department!
In an emergency the folks taking the calls should have proper training. I have no doubt that Sheriff Clinton would make sure this training is provided.

Since: Apr 08

Homer, GA

#5 Apr 2, 2008
The Dispatch center is definitley in need of an overhaul. I have had more than one problem when I have had to call on a couple of occasions.

Since: Feb 08

Hudson, OH

#6 Apr 2, 2008
Did anyone notice the newspaper today? State of the County; under Financial Report...

The 911 Dispatch Center has nothing listed under Budgeted or Expended. Is there not a budget for the 911 Dispatch Center? Do those people work for free? Do they have to furnish their own supplies?
dozer

Hudson, OH

#7 Apr 2, 2008
this was posted under our county from rescue towns

Someone needs to check into the harrasment, ridicule, and belittling in a county department. How can one expect to do their job professionally and efficently in that kind of atmosphere?

could this be the same department theyr talking about?

Since: Jan 08

Northfield, OH

#8 Apr 3, 2008
happybee wrote:
The Dispatch center is definitley in need of an overhaul. I have had more than one problem when I have had to call on a couple of occasions.
One major issue that is going to cost someone their life, if it hasn't already, is the lack of caring or responsiblility within the 911 Center which is under the direct control of the Commissioner. Mind you, I speak only of the leadership, or lack of, within the Center and under the Commissioners control, not neccessarily all the employees of the 911 Center.

Does the 911 Dispatch Center know your address even exists? There are many, many streets and roads that are not even documented in the 911 Dispatch Center. It your home is burning down, can the Fire Department find you? If you need EMS for a medical emergency, can an ambulance find you? If someone is breaking into your home or there is an immediate need for a Sheriff Deputy or Police Officer, can law enforcement find you?

I suggest to you that in far to many cases, they can't! And the leadership or those in control don't care! If they did, the Center would not be in the disarray it is!

This is one of the largest and most important issues at the present time because it puts peoples lives in peril.

Having the Comissioner attempt the run the 911 Center, a profession of which he knows nothing about, is like the blind leading the blind.

We have a secure building available, and we have the leadership available (Sheriff and Fire Chief), and we have proper training availble under these two men to get the job done.

It's long past time that the Commissioner act like a Commissioner or step aside. The Clayton County School Board is under fire for not doing their job properly; maybe it's time that our Commissioners office is investigated.

Peoples lives depend on it!!

Since: Sep 07

Kalamazoo, MI

#9 Apr 3, 2008
RL and Windbag, you are both dead on accurate about this situation. That the Center is under the control of the commissioner is appalling in its own right, but the fact that the commissioner will not seriously consider the option of transferring control of it to the agencies where it makes sense should give each and every citizen in TC pause.

There is a simple question that everyone should ask themselves. Are you OK with the Center being under the commissioner's control, or are you OK with it being under BK's control? If you answered yes to the former because you also answered yes to the latter, then there is no hope of changing your mind.

However, if you answered no to the former, then you need to start asking questions. As a citizen, you have a duty to hold your public officials accountable for their attitudes as well as their actions. If anyone possesses a scanner, then they will know the kind of utter nonsense that goes on behind the scenes at the Center by its current management. How? Because it goes on while the dispatchers are sending out calls...and it can be heard.

I implore you: we were successful in professionalizing the SO, so let's keep that momentum going into this coming November with the Commissioner's Office. Remember, as goes the Commissioner's Office, so goes TC for the next four years. No other office holds as much power and sway.

Since: Jan 08

Northfield, OH

#10 Apr 3, 2008
I have also been told by a former employee of the 911 Dispatch Center that the disarray in the Center includes the destruction of important information.

Whenever new streets (or streets that were realized to have been missing from the data) were discovered, that information was forwarded to the 911 Center for updating. Apparently that information was thrown in the trash without ever adding the new streets to update the mapping data. As I say, this data came from a former employee who also states that all leadership from the top to the in-house supervision is lacking badly.

I strongly suspect this information to be true, and if it is, there is a major law suit awaiting the County, Commissioner, and in-house supervision should anyone get hurt or die due to this incompetent leadership and refusal to update the files with updated data that was supplied.

Many people in the know are now speaking out because you never know when you, your spouse, mother, father, son, daughter, etc. may need emergency help. God help those that would be responsible for these criminal actions all in the name of power (dereliction of offical duties of a known nature, i.e. refusing to update known files (new address') and the contribution of harm to another, i.e. injury or death).

As a side note, I understand that the Sheriff has never been asked for or about input reference the 911 Dispatch Center. That in itself is a travesty.

We are talking about some very serious issues here!
really

Twinsburg, OH

#11 Apr 3, 2008
Well if we put the 911 center under control of the sheriff. Then he would have the right to come and pull tapes and remove them without anyone permission. We have just came out from under a bad sheriff. I don;t think now is the time to ask the people to put all their trust in The sheriff office. As a citizen of towns county I can only say that anytime a emerency has happened our ems guys are there. And I think people before stating that people live is in danger they should visit the center and see. I do believe that all dispatcher are certified by the state and has had training in all emerency cases. Please do not make people think that their lives are in danger.
The center in able to handle any crises that happens in this town. I sure you can check and see all centers in the state of Ga are all run seperate from the sheriff office except in very small towns
New Day

Cornelia, GA

#12 Apr 3, 2008
Response to post above:
Granted,The new Towns Co.Sheriffs Office is a drastic improvement over the past few admins.They are are on the right track and should be commended for the efforts and actions made by the new administration.But its going to take a while for trust to return totally.A lot of the relics from past Sheriffs are still around and thats a constant reminder of the corruption/laziness that the county so recently suffered from.
The Fire Dept.(from what i understand)is constantly changing leadership and even some degree of membership.The leadership is not really known that well out in the community.
The EMS seems very stable with mangement and leadership.A lot of the same people have been there as long as i have dealt with them and they seem to be prompt and effective.
So,Lets not leave them out of the solution.Its more than the Sheriffs and Fire Dept.

Since: Aug 07

Hiawassee

#13 Apr 3, 2008
You all are leaving out one important issue that makes Kendall want control of the 9-1-1 Center. As long as he has control of the center he is responsible for hirings, promotions and firings of employees. Let's go back to his days as School Supt.- those who were hired by him were expected not only to vote for him, but for their entire families to vote for him. This was a time when there was basically nowhere in Towns County to work.

Kendall wants control of as many people and things as he can get. He is not going to hand over control of anything to anyone voluntarily.

The poster before me brought up a good point. Even though we have an honest Sheriff now, that doesn't mean we always will have one - just as we do not have an honest Commissioner or Magistrate Judge right now. Perhaps 9-1-1 should fall under a group of people having equal say so, such as the Sheriff, EMS Director, and Fire Cheif...just to prevent problems in the future and keep everyone in check.

Since: Jan 08

Northfield, OH

#14 Apr 3, 2008
really wrote:
Well if we put the 911 center under control of the sheriff. Then he would have the right to come and pull tapes and remove them without anyone permission. We have just came out from under a bad sheriff. I don;t think now is the time to ask the people to put all their trust in The sheriff office. As a citizen of towns county I can only say that anytime a emerency has happened our ems guys are there. And I think people before stating that people live is in danger they should visit the center and see. I do believe that all dispatcher are certified by the state and has had training in all emerency cases. Please do not make people think that their lives are in danger.
The center in able to handle any crises that happens in this town. I sure you can check and see all centers in the state of Ga are all run seperate from the sheriff office except in very small towns
I do not speak threats nor do I speak on any other terms other than "FACT".

I do not wish to get into a verbal match with you over such a serious issue. I have dedicated almost half of my life for the people of this country, both home and abroad. I do know what I am talking about, however, I certainly hope my warnings do not come true in the way of injury or death.

We have a very serious problem here. What experience does the Commissioner have in his lifetime that qualifies him to be the sole leader of a 911 Energency Dispatch Center? What kind of training does the Commissioner have in a dispatch center, and who did the training of the employees of 911 Emergency Dispatch? Is that training documented and has there been any updated training in the Center? Are all the streets and roads documented in the 911 Center? Is there a process to handle internal/external complaints or policy violations from either inside or outside the 911 Emergency Dispatch Center?

The fact is the 911 Emergency Dispatch Center is outdated, unsecure, lacking in professionlism, and has recently done some things that are hugh violations of officer safety type issues.

As for making people think that their life may be in danger, you bet I will!!! Because it is true!

Can you tell me that every street and road is documented in Towns County like it should be? Why not?

Can you honestly tell me that information was not discarded and not entered into the 911 Emergency Response system?? Why not?

Can you honesty tell me that every deputy, officer, fire, and EMS person was quickly given instructions by dispatch to a certain location? Why not?

Are you telling me there have no been serious Officer Safety issues involving law enforcement that were a direct result of 911 Dispatch?

And yes "Really", there really is a serious problem with the leadership all the way down the line reference 911 Emergency Dispatch!!!

Please don't you play political games with peoples lives, and that is exactly what you are doing by telling the public that there is no problem with the 911 Center!!

Put it under joint leadership of the Sheriff and Fire where it should be. Put it in the bunk house in the secured area of the Sheriffs Office. This is all COMMON SENSE!

And what kind of background do you have to tell people that all is fine and dandy when it isn't??? It's pretty obvious what political corner you are in!!!!

And you are not in the corner of COMMON SENSE!

Since: Jan 08

Northfield, OH

#15 Apr 3, 2008
New Day wrote:
Response to post above:
Granted,The new Towns Co.Sheriffs Office is a drastic improvement over the past few admins.They are are on the right track and should be commended for the efforts and actions made by the new administration.But its going to take a while for trust to return totally.A lot of the relics from past Sheriffs are still around and thats a constant reminder of the corruption/laziness that the county so recently suffered from.
The Fire Dept.(from what i understand)is constantly changing leadership and even some degree of membership.The leadership is not really known that well out in the community.
The EMS seems very stable with mangement and leadership.A lot of the same people have been there as long as i have dealt with them and they seem to be prompt and effective.
So,Lets not leave them out of the solution.Its more than the Sheriffs and Fire Dept.
The reason I stated the leadership of the Sheriff and Fire was because those are the two areas of dispatch.

The Sheriff would supervise the law enforcement dispatchers and the Fire Chief would supervise the Fire/EMS dispatchers. I would have no problem including the EMS supervisior to join forces with the Fire Chief in overseeing "their" dispatchers.

And as far as leadership, time makes no difference. Surely you are not going to tell us that the Eller/Osborn Administrations were great leaders because they had been in office for many years!

Our Sheriff has EARNED the respect he is getting. In four months he's done more positive things for this county than any other Sheriff administration in the past 30+ years.

And the Sheriff has no say in the 911 Dispatch Center. 911 has more communication with his deputies than with any other agency, but he has no say, no control, no recourse, nothing!

All for the political reasons of a bitter, power hungry Commissioner! I admit that I don't think much of our Commissioner. He is a bitter man, he likes to show his power, and he does not represent ALL the people of the community; he represents only "his" people.

I say keep the politics out of this serious issue and do the right thing. Believe it or not, it really does work a lot better. And it holds people accountable, whereas now, there is no accountability.

Since: Oct 07

Hudson, OH

#16 Apr 3, 2008
really wrote:
Well if we put the 911 center under control of the sheriff. Then he would have the right to come and pull tapes and remove them without anyone permission. We have just came out from under a bad sheriff. I don;t think now is the time to ask the people to put all their trust in The sheriff office. As a citizen of towns county I can only say that anytime a emerency has happened our ems guys are there. And I think people before stating that people live is in danger they should visit the center and see. I do believe that all dispatcher are certified by the state and has had training in all emerency cases. Please do not make people think that their lives are in danger.
The center in able to handle any crises that happens in this town. I sure you can check and see all centers in the state of Ga are all run seperate from the sheriff office except in very small towns
We need to work out a good way to handle the 911 center. You mentioned that the Sheriff could go in and pull tapes. I believe that is exactly what happened when Jack Dayton was commissionner and Eddie Osborn and group wanted to keep a certain incident quiet, in this case the commissioner was the one that pulled the tapes. So, I guess what I am saying is that by having the commissioner in control does not keep tapes from being destroyed either. I do not have any trust in the way the current commissioner has run this county and I think that there needs to be a change this November.

Since: Aug 07

Hiawassee

#17 Apr 3, 2008
Retired Lawman II wrote:
<quoted text>
The reason I stated the leadership of the Sheriff and Fire was because those are the two areas of dispatch.
The Sheriff would supervise the law enforcement dispatchers and the Fire Chief would supervise the Fire/EMS dispatchers. I would have no problem including the EMS supervisior to join forces with the Fire Chief in overseeing "their" dispatchers.
And as far as leadership, time makes no difference. Surely you are not going to tell us that the Eller/Osborn Administrations were great leaders because they had been in office for many years!
Our Sheriff has EARNED the respect he is getting. In four months he's done more positive things for this county than any other Sheriff administration in the past 30+ years.
And the Sheriff has no say in the 911 Dispatch Center. 911 has more communication with his deputies than with any other agency, but he has no say, no control, no recourse, nothing!
All for the political reasons of a bitter, power hungry Commissioner! I admit that I don't think much of our Commissioner. He is a bitter man, he likes to show his power, and he does not represent ALL the people of the community; he represents only "his" people.
I say keep the politics out of this serious issue and do the right thing. Believe it or not, it really does work a lot better. And it holds people accountable, whereas now, there is no accountability.
The only reasons Kendall wants control of 9-1-1 is because he is power hungry! If it were up to him he would have total control over every office and department in the county. By having control of other departments he can attempt to control employees of the departments and influence their voting.
really

Twinsburg, OH

#18 Apr 3, 2008
Mr RL. I beg to differ with you have no reason for politices here. I do think our sheriff is doing a great job. But as a former 911 dispatcher operator from Ga I have worked in 2 cities and one smaller town. When I moved here several years ago. I made a visit to our center I thought it was very professional. All dispatcher was state certificate. As this made me feel better to know.
I do know as a dispatcher you have to go through
training and drills and past a very hard test.
Since these dispatcher were trained then I know they were trained as I was. To handled toxic,terrison, and number one safty of the officers and ems and fire. So I do beg to differ with you sir. I feel that maybe you are the one that has a problem with the commisioner and are willing to play like Mr. Eller and Mr. Orsborn and to put fear in our community.
really

Twinsburg, OH

#19 Apr 3, 2008
I sure if you will check with anyone that is a dispatcher. You will know that yes by the state of Ga. You are held responsible for your actions behind the radio whom ever you are. So I really find it hard to believe that any employee would risk theirself or the life of someone for the commisioner. Maybe Towns county was right and let the dispatch center control itself.

Since: Jan 08

Northfield, OH

#20 Apr 3, 2008
really wrote:
Mr RL. I beg to differ with you have no reason for politices here. I do think our sheriff is doing a great job. But as a former 911 dispatcher operator from Ga I have worked in 2 cities and one smaller town. When I moved here several years ago. I made a visit to our center I thought it was very professional. All dispatcher was state certificate. As this made me feel better to know.
I do know as a dispatcher you have to go through
training and drills and past a very hard test.
Since these dispatcher were trained then I know they were trained as I was. To handled toxic,terrison, and number one safty of the officers and ems and fire. So I do beg to differ with you sir. I feel that maybe you are the one that has a problem with the commisioner and are willing to play like Mr. Eller and Mr. Orsborn and to put fear in our community.
"Really", I thought I made it clear that because of politics, that is why 911 in under the Commissioner.

I don't need to put try and put fear into people; however, you are minimizing the fact that 911 Dispatch has no accountability.

Please answer a couple of questions:
1) All are roads and streets in Towns County input into the system for dispatch purposes?
2) Having prior dispatch experience, was it or was it not a top priority to insure officer safety?

Your answers should have been 1) no 2) yes. If they were not, than there is no need for further conversation.

One third question; 3) Did you ever, as a dispatcher or employee of your respective agency give out the home phone number of a law enforcement office to a person known to deal with drugs? Hopefully your answer was no.

Well, it happened here!!!!!!!!!!

Now tell me our 911 dispatch center is operating within the rules and laws of the State of Georgia! The only reason this occurred was due to improper training, unprofessional work enviroment, and poor leadership.

If letting the public know the truth is putting fear into the public, so be it!

I've been there when an officer has been shot, I have been there when an officer got his butt beat because a dispatcher did not do their job properly, etc. Don't get me wrong, I love dispatchers. They are wonderful people, however, like anything else, there is always that bad apple. Under the present format, a couple of those apples will be there because of politics!!

And that IS the problem. The corrective action is to unpolitic the 911 center and put it under the proper respective agencies!! That seems pretty simple to me.

Common sense, common sense, common sense.

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