Ripped Off at Cole muffler/Mavis Tire

San Mateo, CA

#65 Mar 22, 2012
I had my car inspected by Cole/Mavis in Herkimer, while doing the inspection I noticed the numnut doing the inspection had removed all 4 tires. I thought it was odd but the pedal was soft but I knew the brakes were ok. The car passed and a couple of weeks later when I tried to remove the rear tires I found the lugs way over torqued. I snapped off half the studs trying to get the tires off so I went to the store to talk to the manager Dan. After I told him the story he twiced mumbled under his breath that it was hard to believe that the rear tires had been removed. I lost it because I felt he was calling me a liar, at that point I told him to stick in his ass and informed him I had doing business with Cole for 30 years and wouldn't spend another dime there. I called Mavis' complaint line and never received a response, since Mavis bought out Cole the work sucks!
Nonya B

Fulton, NY

#67 Mar 31, 2012
The truth is most car repair places will rip you off if they can. They just don't do it to everyone all the time. They pick and choose there victims carefully so they do not draw to much suspicion. Another thing is if they don't like what they have to do then they get you, If they don't happen to like you or your attitude then they get you, And some places will do this more than others but they all do it period.

Oneida, NY

#68 May 1, 2012
I went to a Mavis in liverpool NY on old liverpool rd. Bought four new tires, was told that inner rod needed to be change at $280.00.looked at it myself and discovered it was only the inner rod bushing (25.00) Went to Auto Zone purchased it and installed it in less than an hour. Followed up with alignment at Firestone. Asked manager why could he not do that, "would take to much time" really? Tire i'd buy but they cannot ever work on my car. He was going to ripoff me off had I'd not known how to do it myself. I pity women and anyone else who know nothing about vehicles. In these days and times you have to know something about your car or find a trustworthy person who does. Just like a doctor you have to get second opinion unless you have the money to throw away. Please folks buy tires from them if you have to but never let them do anything else!!!
sugar n spice

Caldwell, NJ

#69 May 1, 2012
I recently had a muffler and tail pipe put on and was very pleased with the service. They did a good job and got it done promptly. Always have been happy doing business there.

Gloversville, NY

#70 May 2, 2012
u r unbelievable wrote:
<quoted text>
Hah, then you know nothing about brakes. Rotors have a service limit stamped into them. When their thickness gets below the service limit, you NEED to replace them.
who the hell is this jay leno

United States

#72 Jun 27, 2012
got one price over the phone for tires and got another after install..cortland ny mavis a bunch of crooks also...
Another one ripped off

New York, NY

#73 Jul 1, 2012
Bring a car in there the other day...guy calls needs two rear bearings. OK...what is that going to run.$598...I say, I can afford that. Douche says...well, what can you afford. I say, nothing close to that...probably less than $300. Sales douche says, let me work some numbers. Then says, hows $398 sound. NOPE. How the hell do you come down that far? I'll tell you how...because you guys are ripping people off and just naming YOUR price...whatever you feel like that day!! I call a mechanic I know...says, probably around $175. Guess what, you guys are going to get reported.
just some info

New York, NY

#74 Jul 1, 2012
feel bad for original poster hands down but let me say break my balls all you want on english or grammer really don't care places like cole monro skinners few other places when they get parts from advance autozone i'm sorry to say is prob where the parts came from they charge list price which is usually double or tripple cost so instead costing 40 it will cost around 100 ask advance or autozone to see what garages pay they pay about the same not much discount for them then they sell the parts at list price to the garage customer it sucks thats just the wy it works I have Kidd's Towing between little falls and middle ville work on my vehicles he works after 5 if needed cheap towing compared to some its a small place but the work is good.
Never again

Whitesboro, NY

#75 Jul 1, 2012
They told me they couldn't patch my tire and tried to sell me a new one.
I went down the street and got it patched.
Cat Piss

Syracuse, NY

#76 Jul 12, 2012
dan is gone now. at least he let me in the shop to look at my car and see if I was getting ripped off or not. now you cant even go into the shop.
Cat Piss

Oneida, NY

#77 Jul 12, 2012
Then again I have a rusted out 1984 ford escort with 400K in miles on it and I live and look like a sewer bum so I doubt anyone would think I have anything to rip off.

Cortlandt Manor, NY

#79 Jul 25, 2012
Lmao @ all of you people. Smh. :-))

Little Falls, NY

#80 Jul 26, 2012
Where did Dan go?
No To Four Seasons

New York, NY

#81 Jul 26, 2012
Tsk tsk wrote:
Rick Stillwell at Four Seasons in Ilion. Definitely a reputable shop.
The worst of all. They dopped a screw into my carb and ruined the truck. They wouldn't admit it either and I lost out on a truck. i later found out from the employee that he did it. Nice that Patrick is an Ass@#$% I don't know how but they WILL get theirs.

New York, NY

#82 Jul 26, 2012
Where wrote:
Where did Dan go?
Do It Yourself

New York, NY

#83 Jul 26, 2012
Why don't you people replace your own brakes, then you can save yourself a bundle. I have never taken my vehicles in for brake replacement....easier and cheaper to do myself. Actually, I can't remember the last time I actually had a mechanic do any work on one of my vehicles, and I have owned quite a few over the last 45 years. My son and I even replaced an engine in one of his cars a few years ago....would have cost us over a thousand bucks to have someone else do it.
Jerry Jones

Sherburne, NY

#84 Sep 14, 2012
Scott moved to Cole/Mavis of Rome. Now he ruined that place. He hasa big time attitude. He s a liar and is stupid.

Since: Apr 11

North Creek, NY

#85 Sep 15, 2012
Mavis Man wrote:
<quoted text>You Liar....You must have meant Monro
if you new the pressure that is put upon mavis employees by there owners to rip people off is unbelievable by the way jay lenos money is behind mavis tire your dollars dont stay in town thay head to burbank (jays wifes name is mavis)

Since: Apr 11

North Creek, NY

#86 Sep 15, 2012
informu21 wrote:
<quoted text>who the hell is this jay leno
jay leno late nite host what bubble do you live in

Since: Apr 11

North Creek, NY

#87 Sep 15, 2012
Jerry Jones wrote:
Scott moved to Cole/Mavis of Rome. Now he ruined that place. He hasa big time attitude. He s a liar and is stupid.
needs to take a bath as well

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