Basset Health Care's "urgent care" sucks

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1 - 20 of 54 Comments Last updated Nov 4, 2013
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Since: Aug 10

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#1
Sep 8, 2010
 
ok
Huh

Constableville, NY

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#2
Sep 8, 2010
 

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To whoever started this post, maybe Bassett is just tired of dealing with your Medicaid and doesn't want to bother with your recurring VD's for the $10 it gets from the government. Think about THAT next time you start a post.
Oucho

Clinton, NY

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#3
Sep 9, 2010
 

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Maybe they are just sick of you coming in 3 times a week!
Just Saying

Clark, NJ

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#4
Sep 9, 2010
 
Generally, I have received good care there (I usually go about once a year). My most recent visit was not so good. The receptionist and the nurse were very good, in spite of it being the end of the day for them. The PA that saw me left a lot to be desired. He's a short, stout guy with a graying beard. My advice is don't waste your time with him.
Herkimer resident

Constableville, NY

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#5
Sep 9, 2010
 

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I end up going there at least once a year for myself or someone else in my family. I have my own insurance that I pay for through my employer. I can say that it is not a great experience. The guy at the front counter is so rude, acts like you are bothering him. Last time I went it took almost 4 hours from the time I got there till I left with only about 5 other people there. The are the slowest place around. Next time I think I will just go to the ER.
StormWolf

Tully, NY

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#6
Sep 10, 2010
 
I've had a mixture of experiences. One of the receptionist there was very rude to me....she acted like it was a bother to ask what I needed. It took them 3 hours just to Triage me. I can understand waiting for the doctor but why the heck did i have to wait to see a nurse and have my vitals taken?

I'm not going to knock it to much. I've been to other urgent care facilities and they are just as slow.

The only major problem i had was when they had to insert a IV. poked me 10 times in one arm and 8 in the other before finally sending me to Little falls Hospital because they kept blowing the veins. Not a problem...unless you are afraid of needles.

O-well....for the most part they seem pretty decent. Waiting unfortunately is a part of healthcare. They don't have a lot of staff and the PAs and Physicians have to deal with a variety of cases. when they walk in the door im sure they don't always have a clue as to what is going on.
You Betcha

Bridgeport, NY

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#7
Sep 10, 2010
 
Have been there about three times in last couple of years and have no complaints. Friendly person at desk and, got in to see Doctor or PA and back out the door and on my way home within 30 minutes.
Employed and Insured

Ithaca, NY

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#8
Sep 10, 2010
 

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You Betcha wrote:
Have been there about three times in last couple of years and have no complaints. Friendly person at desk and, got in to see Doctor or PA and back out the door and on my way home within 30 minutes.
Odd but I have never had a bad experience there. Of course I am gainfully employed, am insured, speak in complete sentences, don't show up drunk, don't show up there weekly with one BS complaint after another, don't have a substance abuse issue, mental health issues or endless demands of drugs, treatments or free rides to whatever hospital will accept me for a weekend. The filth that lives in this area sickens me. I'm glad they were rude. Maybe you won't be there tying up staff with your medicaid bullshit when I show up with a legitimate illness or injury. In fact do the valley a favor: Go find Dick Seaman and his brother, get yourselves some bus tickets and move the hell out of here. Thanks in advance.
wtf

Rome, NY

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#9
Sep 10, 2010
 

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Employed and Insured wrote:
<quoted text>
Odd but I have never had a bad experience there. Of course I am gainfully employed, am insured, speak in complete sentences, don't show up drunk, don't show up there weekly with one BS complaint after another, don't have a substance abuse issue, mental health issues or endless demands of drugs, treatments or free rides to whatever hospital will accept me for a weekend. The filth that lives in this area sickens me. I'm glad they were rude. Maybe you won't be there tying up staff with your medicaid bullshit when I show up with a legitimate illness or injury. In fact do the valley a favor: Go find Dick Seaman and his brother, get yourselves some bus tickets and move the hell out of here. Thanks in advance.
so the only people who are welfare scum go there? I really don't think so. Insurance is insurance. So what all people on Medicaid must fake their health issue? So all the elderly people who have Medicaid now but worked all their life are scums too? Really don't think so.what about the people who work full time but cant afford the health insurance through their employer? Get a life.
Employed and Insured

Ithaca, NY

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#10
Sep 11, 2010
 

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wtf wrote:
<quoted text>
so the only people who are welfare scum go there? I really don't think so. Insurance is insurance. So what all people on Medicaid must fake their health issue? So all the elderly people who have Medicaid now but worked all their life are scums too? Really don't think so.what about the people who work full time but cant afford the health insurance through their employer? Get a life.
Medicaid recipients should NOT be entitled to the same health care I pay good money for. Old and broke? Should have planned better. Can't afford insurance? Maybe you should have gone to college or should get a second job. Sorry if you don't like my opinion but I don't like the societal leeches that live around here either.
Nobody is stopping anyone from going to college, working hard and saving for retirement.
huh

Rome, NY

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#11
Sep 11, 2010
 

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A couple years ago I was a caregiver to an elderly widow. She planned for retirement etc.When her husband passed away she received the money from his life insurance,army benefits and had money they saved through out the 50 years they were together(and both worked). A little over a year ago she was placed into a nursing home. She could no longer afford to stay in her own home as she planned and get 24 hour care. So are you telling me that this 83 year old woman who was active in her community is a scum? shame on you!
Blahblah

Geneva, NY

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#12
Sep 11, 2010
 

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Employed and Insured wrote:
<quoted text>
Medicaid recipients should NOT be entitled to the same health care I pay good money for. Old and broke? Should have planned better. Can't afford insurance? Maybe you should have gone to college or should get a second job. Sorry if you don't like my opinion but I don't like the societal leeches that live around here either.
Nobody is stopping anyone from going to college, working hard and saving for retirement.
You best not get old and need to go into a nursing home. In today's dollars a just ok Nursing home runs about $6-7,000 a month for basic care. Special meds dispensing, any kind of physical therapy is extra, any special care for Alzheimers/Stroke/etc is extra. Medicare pays a fraction of the total nursing home costs. Some people are forced on to Medicaid because they've already blown through their life savings, cashed in their insurance policies and sold their houses just to stay in a nursing home. What an insensitive remark you've made. What a self entitled clown prince you have shown your self to be.
You Betcha

Bridgeport, NY

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#13
Sep 11, 2010
 
Employed and Insured wrote:
<quoted text>
Odd but I have never had a bad experience there. Of course I am gainfully employed, am insured, speak in complete sentences, don't show up drunk, don't show up there weekly with one BS complaint after another, don't have a substance abuse issue, mental health issues or endless demands of drugs, treatments or free rides to whatever hospital will accept me for a weekend. The filth that lives in this area sickens me. I'm glad they were rude. Maybe you won't be there tying up staff with your medicaid bullshit when I show up with a legitimate illness or injury. In fact do the valley a favor: Go find Dick Seaman and his brother, get yourselves some bus tickets and move the hell out of here. Thanks in advance.
Not sure why you chose to comment on my post when I said I had no complaints with Bassett Urgent Care. FYI, I am gainfully employed and have been for over 45 years and have always paid my own way.
employedand insalso

Constableville, NY

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#14
Sep 12, 2010
 

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Employed and insured hit the nail on the head. All of the excuses make no difference. They should have planned better. But everyone will be ok now with the new pres and his social justice agenda. By the way, I buy long term care insurance in case i need a nursing home down the road. I should just spend my money on drugs and booze like the rest of main street.
High and Mighty

Geneva, NY

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#15
Sep 12, 2010
 
employedand insalso wrote:
Employed and insured hit the nail on the head. All of the excuses make no difference. They should have planned better. But everyone will be ok now with the new pres and his social justice agenda. By the way, I buy long term care insurance in case i need a nursing home down the road. I should just spend my money on drugs and booze like the rest of main street.
Well good for you. Do you want your medal now or later? Others may not be as fortunate as you and your family are. Did you ever think of that? The nursing home situation wasn't brought on by the current President. Oh btw, your long term insurance is going to pay but a fraction of what your long term care needs are. You best read up on your policy and what is actually covered by the premium you pay today. You're going to be in for a HUGE surprise.
employedand insalso

Constableville, NY

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#16
Sep 12, 2010
 

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I guess you are suggesting i would be better to not work and be like the rest of the recipients and let the new savior administration take care of all of my needs. By the way, my policy has several escalator clauses so don't tell me what i have or don't have. Oh, i also work 3 jobs so the pond scum can leach off of the system.
Krow

Saranac Lake, NY

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#17
Sep 15, 2010
 
Okay, so according to the fun-lovers who are employed and insured, anyone with Medicaid is scum and a "societal leech?" That's very pragmatic. I myself have a steady job but do not make enough to get a swanky health insurance plan, so I got Family Health Plus for me and my son.

I work hard to make ends meet and strive for a semblance of a normal life. It's nice to know I'm lumped in there with the degenerates who abuse the system.
jct

Ithaca, NY

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#18
Sep 20, 2010
 
StormWolf wrote:
I've had a mixture of experiences. One of the receptionist there was very rude to me....she acted like it was a bother to ask what I needed. It took them 3 hours just to Triage me. I can understand waiting for the doctor but why the heck did i have to wait to see a nurse and have my vitals taken?
I'm not going to knock it to much. I've been to other urgent care facilities and they are just as slow.
The only major problem i had was when they had to insert a IV. poked me 10 times in one arm and 8 in the other before finally sending me to Little falls Hospital because they kept blowing the veins. Not a problem...unless you are afraid of needles.
O-well....for the most part they seem pretty decent. Waiting unfortunately is a part of healthcare. They don't have a lot of staff and the PAs and Physicians have to deal with a variety of cases. when they walk in the door im sure they don't always have a clue as to what is going on.
I say if you aren't happy with your care then go somewhere else but then you'll have to take a bus
freeride

Constableville, NY

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#19
Sep 20, 2010
 
You should know that medicaid will pay for the bus ticket. only in the usa
StormWolf

Saranac Lake, NY

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#20
Sep 20, 2010
 
jct wrote:
<quoted text>I say if you aren't happy with your care then go somewhere else but then you'll have to take a bus
Thing is....I'm not always unhappy with the care. Every time i go in I see a new face. Very rarely is it the same doctor or nurse I deal with, which is why the experience is different each time.

I am employed and insured as well, tho I have to admit that Fidelis is much better than the insurance I pay for. No wonder people play the system. If the insurance I paid for were better than the free version I wouldn't be so upset.

Insurance is a funny thing.

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