Hendersonville Gold's Gym Scam

Hendersonville Gold's Gym Scam

Posted in the Hendersonville Forum

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Hville Citizen

Hendersonville, TN

#1 Mar 27, 2011
I'm not sure how many people were excited about the opening of Gold's Gym in Hendersonville, and their no contract $19.99 special. I signed up for my membership in September of 2010, and was promised the opening was going to happen in Oct 2010, then Nov, then December, and so on. I have received various we're sorry emails, each one promising a guaranteed opening date, and each one being more b.s. I went to the trailer, and was given contact info for canceling my membership, and was promised I would receive a refund; seeing as no services have been rendered by Gold's.
I have now received an "FU" letter from Gold's saying no refund will be given. To this day they are still not open and no construction has begun. Take your money elsewhere people. Customer service means nothing to them, and I guarantee you will have the same problems.
John

Hendersonville, TN

#2 Mar 27, 2011
Amen brother! I have had the same problems, and the people in the trailer just keep giving me excuses.
Richard

Hendersonville, TN

#3 Mar 27, 2011
They did the same thing to me. The people at Hendersonville Gold's are scamming the citizens of Hendersonville left and right.
Derrick

Chicago, IL

#4 Mar 28, 2011
Richard wrote:
They did the same thing to me. The people at Hendersonville Gold's are scamming the citizens of Hendersonville left and right.
I was told we were going to get 2 free months for our troubles, and now the manager guy is changing his story to 1 free month.
Scam

Hendersonville, TN

#5 Mar 29, 2011
Just saw the Newschannel 4 report. I canceled as well, and they gave me that same B.S. that no refunds on processing fees. Funny how when me and my wife got our membership they told us the money we paid was for the first two months of membership.
Hvillemom

Nashville, TN

#6 Mar 29, 2011
I am glad to see that I am not the only one affected by this. It's beyond frustrating and their excuses make absolutely no sense. Something is not right there. I am glad that my husband and I cancelled when we did, but not happy that we are not receiving a refund after being told in October that they would be open in January by the latest. There have been no signs of progress at all during their pre-sale. I hope others learn from my mistake, do not sign a membership to Gold's Gym in Hendersonville!!
Fed Up

Nashville, TN

#7 Mar 29, 2011
Let's look at the facts..
March 7th Email
<<Thank you for your continued support and patience over the last couple o
months and we sincerely apologize for the unexpected delays. We at Gold's
Gym have been working diligently with the owners of the property to
understand the cause and to provide whatever assistance we can. Like you, w
have not had any information updates which has been equally frustrating for
all of us at Gold's Gym. With that said, I do have some good news to report.
I am pleased to announce that we received news yesterday and have been
assured that the issues have been resolved and are expecting to begin
construction very soon. >>
Keep in Mind this was sent 3 months after they were supposed to be open. Just a bunch of BS. They are working to understand the cause? They don't know what the problem is? Ridiculous.
March 24th Email
<< We understand many of you are frustrated by the delays and like
you, we at Gold's Gym are too. Unfortunately, Gold's Gym had no control over
the situation and there was very little we could do until the property
owners reached an agreement with their funding partners. However, all
funding has been approved and we will be quickly moving forward with getting
Gold's Gym Hendersonville developed and open for you>>
More BS. Now the property owners and their funding partners, whatever that means, is the problem. Again- they are moving forward...

From Channel 4 March 29th<< Gold's Gym General Manager Chris Cross said he understands his members' frustration.
We've signed up over 900 members," said Cross. "We're frustrated, too. Nobody wants this gym open more than we do."
In fact, Cross said,$1 million has been invested into the project, including signs and construction materials. Cross said the gym's bank is to blame for the hold-ups.
"They delayed the funding, which caused us to be in a delay," said Cross, who said a gym is coming. "We are 100 percent going to open. We are in the process. We are moving full-steam ahead.">>

So 1 million dollars has been invested, but the bank is now the problem? What?? So 1 million dollars is just sitting somewhere? How about you use some of that million to refund our money!!!
Amen

Chicago, IL

#8 Mar 30, 2011
Fed Up wrote:
Let's look at the facts..
March 7th Email
<<Thank you for your continued support and patience over the last couple o
months and we sincerely apologize for the unexpected delays. We at Gold's
Gym have been working diligently with the owners of the property to
understand the cause and to provide whatever assistance we can. Like you, w
have not had any information updates which has been equally frustrating for
all of us at Gold's Gym. With that said, I do have some good news to report.
I am pleased to announce that we received news yesterday and have been
assured that the issues have been resolved and are expecting to begin
construction very soon. >>
Keep in Mind this was sent 3 months after they were supposed to be open. Just a bunch of BS. They are working to understand the cause? They don't know what the problem is? Ridiculous.
March 24th Email
<< We understand many of you are frustrated by the delays and like
you, we at Gold's Gym are too. Unfortunately, Gold's Gym had no control over
the situation and there was very little we could do until the property
owners reached an agreement with their funding partners. However, all
funding has been approved and we will be quickly moving forward with getting
Gold's Gym Hendersonville developed and open for you>>
More BS. Now the property owners and their funding partners, whatever that means, is the problem. Again- they are moving forward...
From Channel 4 March 29th<< Gold's Gym General Manager Chris Cross said he understands his members' frustration.
We've signed up over 900 members," said Cross. "We're frustrated, too. Nobody wants this gym open more than we do."
In fact, Cross said,$1 million has been invested into the project, including signs and construction materials. Cross said the gym's bank is to blame for the hold-ups.
"They delayed the funding, which caused us to be in a delay," said Cross, who said a gym is coming. "We are 100 percent going to open. We are in the process. We are moving full-steam ahead.">>
So 1 million dollars has been invested, but the bank is now the problem? What?? So 1 million dollars is just sitting somewhere? How about you use some of that million to refund our money!!!
I've got emails even before those dates, with Chris Cross promising 2 free months to members, and then he changes stories and says 1 free month after you have paid for 9 months. What a bunch of crap! Their other emails also state they were definitely going to be open Jan 1st and then try to blame all their problems on the construction company.
Steve

Nashville, TN

#10 Mar 30, 2011
I am beginning to think that this club will never open. The emails are full of inconsistencies and the delay on construction doesn't make sense. Why would a property owner want an empty building vs one that creates steady income flow? It is my opinion that they do not have enough club members to open the gym. Maybe those bankruptcy rumors have some merit. Regardless, do not do business with them. Gold's Gym Hendersonville hasn't even opened and they have already proved that they cannot be trusted. If you have been affected by this I encourage you to spread the word. They are scamming people out of money.
real guy

Kempner, TX

#11 Mar 30, 2011
I love how you only post the negative stuff.. I have heard several people that have posted positive thing. But whoever runs this site is a coward. Karma will get you
member and proud

Kempner, TX

#12 Mar 30, 2011
I don't understand how people can sit here and act like you know what is going on with gold's. I am in the construction business and projects like this take time and can run into problems. And to the guy that thinks a million dollars is just sitting somewhere. It probably takes more than a million dollars to even buy a franchise like this. gold's gym is one of the nicest gym's you will ever go to. I hate the YMCA and can't wait for the gym to open. When it opens I hope they stop people like you at the door and not let you re join. If they were a scam why are they still there? Everyday I drive by and somebody is there. People can think what they want and I hope they prove all you people wrong. Stay strong gold's and I can't wait for the grand opening. once the signs you ordered are on the building and construction is underway people will stop talking like this. See you guys soon.
Moron

Chicago, IL

#13 Mar 31, 2011
member and proud wrote:
I don't understand how people can sit here and act like you know what is going on with gold's. I am in the construction business and projects like this take time and can run into problems. And to the guy that thinks a million dollars is just sitting somewhere. It probably takes more than a million dollars to even buy a franchise like this. gold's gym is one of the nicest gym's you will ever go to. I hate the YMCA and can't wait for the gym to open. When it opens I hope they stop people like you at the door and not let you re join. If they were a scam why are they still there? Everyday I drive by and somebody is there. People can think what they want and I hope they prove all you people wrong. Stay strong gold's and I can't wait for the grand opening. once the signs you ordered are on the building and construction is underway people will stop talking like this. See you guys soon.
Here is some more fun emails for morons like the poster above

In the spirit of being totally transparent with our staff, members,
prospective members, and community partners, I want to provide a year-end
update that I hope will help everyone understand exactly where we are in the
process of bringing you the much anticipated Gold's Gym Hendersonville. First,
let me assure everyone, whether you have already joined us, or thinking
about it, or whatever your status may be, that any rumors that we are not
opening Gold's Gym Hendersonville are completely false. To the contrary, we
are moving forward in every way and as fast as we possibly can. In the
meantime, our competitors are attempting to convince the community that we
are not going to open for the purpose of trying to earn your business which
is always fair business practice, especially as we approach the busiest part
of the fitness season. Whether we have the privilege of earning your
business or not, I want to make sure you know the truth.



Our original goal was to have the health club available and open by January
1, 2011. In the process of trying to improve and expand the club, we were
able to secure the entire building on the right side, but in the process had
to go through a period of renegotiation with the owner of the building.
Second, after successfully securing the entire space in the building, the
funding parameters and metrics used to secure construction funds changed,
and we had to go through another process of securing the construction
allowance. That part of the project is currently being wrapped up. All
architectural design and building plans have been completed, and the
contractor has been selected and is ready to go once we have all permits and
approvals to move forward are in place. In a nutshell, we are approaching
the finish line of a long arduous process mostly driven by today's tighter
restrictions that are affecting everyone in every industry.



As with any delay, there should be concessions, and for those of you that
have joined us, we want to reward you for your patience, and your loyalty
and show you how much we appreciate your business and membership. Please
redeem your free month which can be used anytime after your 9th month of
membership. Please visit Chris or Lauren in the Preview Center to learn more
details. In addition, we would like to offer everyone a free t-shirt to
again express our gratitude for your loyalty and commitment to Gold's Gym
Hendersonville. Last but not least, all Hendersonville members are free to
use our Murfreesboro location on an unlimited basis until the Hendersonville
club opens.



At this time, We are projecting a March 15 opening date and grand opening
celebration, but we are doing our best to make it sooner, which we will refine
further once the construction process
commences.


Construction Loser

Chicago, IL

#14 Mar 31, 2011
Funny how the email above states their Jan 1st opening date, and then how they will have the grand opening party March 15th.

And here we are March 31st and wait for it......no construction has been done. Also note how you get one free month....after 9 months of membership, what scumbags. Funny, how the previous emails from Chris mentioned that members would get 2 free months.

I'm canceling my membership tomorrow.
Construction Loser

Chicago, IL

#15 Mar 31, 2011
In the spirit of being totally transparent with our staff, members,
prospective members, and community partners, I want to provide a year-end
update that I hope will help everyone understand exactly where we are in the
process of bringing you the much anticipated Gold's Gym Hendersonville. First,
let me assure everyone, whether you have already joined us, or thinking
about it, or whatever your status may be, that any rumors that we are not
opening Gold's Gym Hendersonville are completely false. To the contrary, we
are moving forward in every way and as fast as we possibly can. In the
meantime, our competitors are attempting to convince the community that we
are not going to open for the purpose of trying to earn your business which
is always fair business practice, especially as we approach the busiest part
of the fitness season. Whether we have the privilege of earning your
business or not, I want to make sure you know the truth.



Our original goal was to have the health club available and open by January
1, 2011. In the process of trying to improve and expand the club, we were
able to secure the entire building on the right side, but in the process had
to go through a period of renegotiation with the owner of the building.
Second, after successfully securing the entire space in the building, the
funding parameters and metrics used to secure construction funds changed,
and we had to go through another process of securing the construction
allowance. That part of the project is currently being wrapped up. All
architectural design and building plans have been completed, and the
contractor has been selected and is ready to go once we have all permits and
approvals to move forward are in place. In a nutshell, we are approaching
the finish line of a long arduous process mostly driven by today's tighter
restrictions that are affecting everyone in every industry.



As with any delay, there should be concessions, and for those of you that
have joined us, we want to reward you for your patience, and your loyalty
and show you how much we appreciate your business and membership. Please
redeem your free month which can be used anytime after your 9th month of
membership. Please visit Chris or Lauren in the Preview Center to learn more
details. In addition, we would like to offer everyone a free t-shirt to
again express our gratitude for your loyalty and commitment to Gold's Gym
Hendersonville. Last but not least, all Hendersonville members are free to
use our Murfreesboro location on an unlimited basis until the Hendersonville
club opens.



At this time, We are projecting a March 15 opening date and grand opening
celebration, but we are doing our best to make it sooner, which we will refine
further once the construction process
commences.



Again, thank you for your continued patience and commitment to Gold's Gym.




fireman

United States

#16 Mar 31, 2011
I'm not sure about all the emails, but gold's is being shady. Their club in madson was sold and so was the one in Hermitage. Their owner is obviously bad with financing. Type golds gym and scam into google and you will be surprised at all the links, and tricks they use to pull on people. They come to hendersonville thinking of taking advantage of us because our community is growing. This gym is a farce and the people who don't see that now will soon.

I'll stick to gyms like the ymca, pool, 10x the equipment, no contracts and friendly staff.
dear firman

United States

#17 Mar 31, 2011
fireman wrote:
I'm not sure about all the emails, but gold's is being shady. Their club in madson was sold and so was the one in Hermitage. Their owner is obviously bad with financing. Type golds gym and scam into google and you will be surprised at all the links, and tricks they use to pull on people. They come to hendersonville thinking of taking advantage of us because our community is growing. This gym is a farce and the people who don't see that now will soon.
I'll stick to gyms like the ymca, pool, 10x the equipment, no contracts and friendly staff.
You obviously don't have a clue.. the golds gym in Madison and hermitage are owned by the same people that owned it 10 years ago. The guy gave up the golds name and made his own brand so it could go nationwide. Golds is a franchise.. anybody can buy a franchise if you have enough money. I looked into it today and it cost about a million and a half just to get the name.. to bad shady people like all of you won't put your real names cause you will be acting like best friends when they open and you go try to get a membership.. I also looked them up and they have everything they need to operate a business. Bonds, business licence, certificates, etc... so how is it a scam..
dewayne brown

United States

#18 Mar 31, 2011
It is kinda funny that people on here are talking bad about someone and calling some people a loser.. but yet nobody will even put their real name. Are you ashamed of people knowing who you are? Cause that is what it sounds like. Are you afraid of people knowing. Cause if I was MAN enough to call someone names or talk bad about someone I would atleast let them know who I was. Grow up people!! Is it someone's fault to that your out of shape too?

Since: Mar 11

Location hidden

#19 Mar 31, 2011
dear firman wrote:
<quoted text>
You obviously don't have a clue.. the golds gym in Madison and hermitage are owned by the same people that owned it 10 years ago. The guy gave up the golds name and made his own brand so it could go nationwide. Golds is a franchise.. anybody can buy a franchise if you have enough money. I looked into it today and it cost about a million and a half just to get the name.. to bad
shady people like all of you won't put your real names cause you will be acting like best
friends when they open and you go try to get
a membership.. I also looked them up and
they have everything they need to operate a
business. Bonds, business licence,
certificates, etc... so how is it a scam..
I guess you are one of those "shady" people you talk about. Why not take your own advice and use your real name? By the way, you didn't look too closely into what they need to open. If you did, you will find they haven't even submitted any plans to the City with the additional space they are building out. The process of approval and review has not even started.
Fran

Hendersonville, TN

#20 Mar 31, 2011
I got my money back and a free pepsi
insider

United States

#21 Mar 31, 2011
They are having trouble with the funding and after opening mboro they have no more collateral. They need more members to support the club. They are asking for 1 million from the bank. They haven't put in a million investment. Check into their bond. I don't think that in tn you can collect money up front and not provide a service......

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