downer debbies

United States

#109 Sep 17, 2013
I have been going to downers for years and hAve always.enjoyed the food and Company until recently....the girls are OK but definitely no comparison to Kim and Amanda...does anybody know if either one of them is working locally? A beer is a beer, true, but how it's served goes a long way and that used to mean with a smile...and when it came to kim occasionally a song or dance,lol....miss those girls!!!
reds gtg

Henderson, TX

#110 Sep 17, 2013
The heavy set red head has an attitude for sure! The other girl is nice but she is not much for keeping your beer full, and worries about her phone more then the customer. I still go every now and then thinking they will change the staff. Kim was nice and sweet, but you never knew if you would be surrounded by all her ghetto friends or not.
FedUp

Henderson, TX

#111 Sep 18, 2013
I'm so sorry that y'all have nothing better to do than talk shit behind fake names like gossiping old bitties.
Bartender

Porter, TX

#112 Sep 18, 2013
My name is Ashley, I'm one of the bartenders at Sundowner's (long dark hair if you don't know me by name.)
I love my job! The majority of our customers are wonderful and great to talk to! I've met some really great people up there. And I always try to do my best, but sometimes I don't feel all that great (i.e yesterday, pulled muscle in shoulder is causing me neck pain and headaches). We can't be perfect all the time, guys. Yes, I do check my phone, but only when I have a minute to do so. If you see me on my phone when I am busy, more often then not I am looking up a drink recipe I am not familar with.
Sorry y'all, I'm not going to dance around, no one wants that. I have no rhythm and look like I'm having a seizure...it's not pretty.(Not joking here..ever seen a chicken with its head cut off? Yea that's me trying to dance.) The best I can do is the Macarena! But hec I sing all the time! Want some entertainment? Ask to hear the Cup Song! Both of us know it!:) I can also juggle! Just don't ask for me to juggle bottles. That would be a total mess! Lol
We want it to be fun up there! Instead of posting negative comments about two young girls in their early 20s from behind a computer/phone screen give us positive suggestions! Want to see us smile more? Let's trade jokes! Though mine are pretty cheesy, they will probably make you smile with me. We want people to have a good time.
I'm pretty shy around new people so I'm on auto-server (greetings, get order, serve, etc) if I don't know you very well and i will do the bare minimum of 'chatting' because I don't know what to say. But Red and I can't get to know people if they only come in every once in a while.
I would love if people who have had a bad experience would give us another chance! Come in and let us know you had a bad experience and tell us what we can do to better your visit with us. Just don't ask for free beer, we don't have the authority to do that! Lol But we can't get any better if we don't know what we are doing wrong. I'm totally willing (if it's ok with the bosses!) to have suggestion cards that y'all can add to the tip jars for us to read at the end of the night! It would help us be better and know what people are looking for so we can better everyone's experience with us. I hope we see y'all soon!

Sorry it's so long, but I felt like I needed to speak my piece on here since I've been reading these comments for months and not said a word. There is not any part of this that is meant to be taken as me being rude. We legitimately want to do better at our jobs and make everyone's experience with us a good one. Thanks for taking the time to read this.-Ashley
bates

Dallas, TX

#113 Sep 18, 2013
This place is great! The bartenders are sweet, personable young ladies. The cook is great too! We truly look forward to going up there. The staff makes us feel welcome and comfortable. Great place to go and relax with friends.
curiousdrinker

Haslet, TX

#114 Sep 19, 2013
What happened to the old bartenders?? They must have done something really bad to both suddenly be gone and and two new girls started. Very very curiouss...?
um no!

United States

#115 Sep 20, 2013
Amanda moved. She didn't do anything wrong. She's engaged and getting married. And as far and "the red head" I personally really like her. She's always really sweet every time I go up there! Maybe y'all caught her on a bad day or something! Every body has those days where something is going on at home or in their life and just don't want to be at work because they have so much on their mind. Think before you just assume or be rude and hateful. You never know what someone is going through.
curiousdrinker

Lockhart, TX

#116 Sep 20, 2013
Not Amanda, she hasn't been there in a long time. I'm talking about Red and Ashley. The ones that have been there these last few months. I saw on facebook that there are two new bartenders so I'm assuming the other two are gone.
East Tx Jinn

Tyler, TX

#117 Sep 20, 2013
[QUOTE who="um no!"]Amanda moved. She didn't do anything wrong. She's engaged and getting married. And as far and "the red head" I personally really like her. She's always really sweet every time I go up there! Maybe y'all caught her on a bad day or something! Every body has those days where something is going on at home or in their life and just don't want to be at work because they have so much on their mind. Think before you just assume or be rude and hateful. You never know what someone is going through.[/QUOTE]
Amanda has been gone a long time. But you are correct she had moved on with her life. And correct on a second point, don't assume someone is being rude or hateful you have no idea what trials they are going through. Life happens to us all when we ain't lookin!
Occasional drinker

Henderson, TX

#118 Sep 22, 2013
curiousdrinker wrote:
I saw on facebook that there are two new bartenders so I'm assuming the other two are gone.
Yes, they're gone. Hope everyone who was complaining is happy now. Your anonymous bitching cost two young girls their jobs. Way to go.
Monte Cristo

Henderson, TX

#119 Sep 23, 2013
Whoopty do
Blonde

Henderson, TX

#120 Sep 23, 2013
Who cares
curiousdrinker

Tyler, TX

#121 Sep 23, 2013
Obviously I do, otherwise I wouldn't have asked. If you don't have anything intelligent to contribute to the thread than just keep your idiotic comments to yourself. Some people genuinely want to know what happened (like myself) and comments like those are pointless and a waste of time.
Jinx

Tyler, TX

#122 Oct 2, 2013
I've been in 3x since new girls arrived. So far I'm not impressed. Both seem like they don't care, were rude, and left me with an empty beer more than once. One is very bitchy every time I ask for something (even something as simple as a refill!) and the other just seems like an airhead. They seem to pay more attention to the guys hitting on them than anyone else. I think I'll be looking for new place to enjoy my beer.
Mr. Curious

Tyler, TX

#123 Oct 5, 2013
So if y'all didn't like the last ones and they got fired. And y'all don't like these. If you could hire someone for the bar who would it be? Obviously this place seems to have some weight on the matter. Stop bitching and speak up! And if you don't have a soloution then don't bitch!
NewHere

United States

#124 Oct 14, 2013
I'm pretty new to the area, so I didn't experience the last set of bartenders (maybe that's a good thing), but I have a hard time believing that they could have been worse than the ones here now. The fake tan one (Chelsie, I think) is terrible! She's rude, she rolls her eyes every time I ask for something, and, as a female, I think it's ridiculous that she'll wait on every guy in the bar before getting around to getting me another beer. I don't remember the other girls name, but she's not a whole lot better. She seems pretty sweet, and at least I get my drinks with a smile, but she seems a tad…how do I say this? Air-headed. She seems out of it half the time. How exactly do the owners of this place expect to make any money when they hire shitty staff. At least the cook knows what she's doing.
patron

Dallas, TX

#125 Oct 14, 2013
NewHere wrote:
I'm pretty new to the area, so I didn't experience the last set of bartenders (maybe that's a good thing), but I have a hard time believing that they could have been worse than the ones here now. The fake tan one (Chelsie, I think) is terrible! She's rude, she rolls her eyes every time I ask for something, and, as a female, I think it's ridiculous that she'll wait on every guy in the bar before getting around to getting me another beer. I don't remember the other girls name, but she's not a whole lot better. She seems pretty sweet, and at least I get my drinks with a smile, but she seems a tad…how do I say this? Air-headed. She seems out of it half the time. How exactly do the owners of this place expect to make any money when they hire shitty staff. At least the cook knows what she's doing.
So true!!!!
Diner

United States

#126 Nov 15, 2013
First time in with the new bartenders. NOT impressed. 20 minutes with an empty mug and no check. Guess I'll wait for the next crew before we try again.
reds gtg

Tyler, TX

#127 Nov 15, 2013
I was just in as well. The service was slow but I understand that their printer was down and caused them to have to do things manually. Throw in they was busy, and it made for a sub par experience. However, I work in the industry and understand S*it happens sometimes beyond your control. I will be back but did not enjoy tonight's long wait for service.
SweetGal

Tyler, TX

#128 Nov 18, 2013
Was in this week for the first time since new bartenders. I was not impressed one bit. Absolutely terrible service. Girl ignored me (it wasn't all that busy) most of the time. And any time i needed something she was on her phone. Took her ten minutes to bring me my bill, though she had no problem getting everyone else's right away. I don't take kindly to being ignored, especially when they gave plenty attention to all the guys in the room. Ridiculous. I've bartender before, it's not that hard. They have no idea what they are doing in there. I will give them another try in a couple weeks, but I think I'd rather wait awhile before going back. Maybe by than they will have hired people who know and CARE about what they are doing.

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