Klasiers= worst meal. Ever

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Deez nutz

Paige, TX

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#1
Apr 25, 2012
 
Only ever had decent meals from them but really wanted to dine outside tonite and since they have only patio in town, made the decision to eat there. What a mistake!!! Started with the artichoke spinach dip. Sent it back. Was overly watery/ oily, cheese was clumpy and vegetables had turned grey. I wouldnt even try it, was too vile looking. Husband had the catfish po boy and it was edible, but nothing to brag about. I had a reuben, now reubens are very hard to get wrong, but they put some effort into making it craptastic. The meat was not deli sliced but in chunks and strips. It was like they used the remains in the pan after all the good meat was gone. Not only that but what little meat I had was overly dry. The sandwich itself was a grease fest, and because it was so greasy the bread turned soggy. I somehow managed to eat only half and now my stomach is paying for that. I figure the only reason they are still open is they serve alcohol.
Another dreadful restaurant in Heber.
duh

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#3
Apr 26, 2012
 

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You should have got the stuffed steak. Or one of the burgers. I've never had a problem there... Do you only complain, or do got praise places when they are good too? I bet youre just a complainer. They have outdoor dineing at burger king and sonic too, next time you want to eat outside, why don't you take your complaining butt there. Klasers is a wonderful restaurant, and we are lucky that its here in heber springs.
agree

Paige, TX

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#4
Apr 26, 2012
 

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Deez nutz wrote:
Only ever had decent meals from them but really wanted to dine outside tonite and since they have only patio in town, made the decision to eat there. What a mistake!!! Started with the artichoke spinach dip. Sent it back. Was overly watery/ oily, cheese was clumpy and vegetables had turned grey. I wouldnt even try it, was too vile looking. Husband had the catfish po boy and it was edible, but nothing to brag about. I had a reuben, now reubens are very hard to get wrong, but they put some effort into making it craptastic. The meat was not deli sliced but in chunks and strips. It was like they used the remains in the pan after all the good meat was gone. Not only that but what little meat I had was overly dry. The sandwich itself was a grease fest, and because it was so greasy the bread turned soggy. I somehow managed to eat only half and now my stomach is paying for that. I figure the only reason they are still open is they serve alcohol.
Another dreadful restaurant in Heber.
Klaser's is nasty and over priced...
Bethany

Paige, TX

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#5
Apr 26, 2012
 
I'm going to have to agree with the first post. I used to love to eat there. I will admit, for ambience, you can't beat it but lately the food has been terrible. Maybe it's because he and Lee got divorced. She ran things when she was there.
yep

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#7
Apr 26, 2012
 
i agree as well. when i first ate there it was great then the last 3 times i ate there the food was terrible i thought maybe it was just a bad day so i gave it 2 more chances and it seemed to get worse so i gave up . hopefully they will get back on track because it was and has the potential to be a really good restaurant.
Nic

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#8
Apr 26, 2012
 

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duh wrote:
You should have got the stuffed steak. Or one of the burgers. I've never had a problem there... Do you only complain, or do got praise places when they are good too? I bet youre just a complainer. They have outdoor dineing at burger king and sonic too, next time you want to eat outside, why don't you take your complaining butt there. Klasers is a wonderful restaurant, and we are lucky that its here in heber springs.
Perhaps you haven't been outside of Heber? This person is just stating their expierience. I too had a bad expierience there. They are over rated and over priced. Good for you if you haven't had a bad expierience there! Heber is very limited on restaurants. Most of them aren't decent. I doubt this person complains over everything, they probably just know what good food is.
Skunk

Paige, TX

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#9
Apr 26, 2012
 
Deez nutz wrote:
Only ever had decent meals from them but really wanted to dine outside tonite and since they have only patio in town, made the decision to eat there. What a mistake!!! Started with the artichoke spinach dip. Sent it back. Was overly watery/ oily, cheese was clumpy and vegetables had turned grey. I wouldnt even try it, was too vile looking. Husband had the catfish po boy and it was edible, but nothing to brag about. I had a reuben, now reubens are very hard to get wrong, but they put some effort into making it craptastic. The meat was not deli sliced but in chunks and strips. It was like they used the remains in the pan after all the good meat was gone. Not only that but what little meat I had was overly dry. The sandwich itself was a grease fest, and because it was so greasy the bread turned soggy. I somehow managed to eat only half and now my stomach is paying for that. I figure the only reason they are still open is they serve alcohol.
Another dreadful restaurant in Heber.
Very inconsistent however my ribeye was excellent last time in ate there.
yes sirrr

Heber Springs, AR

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#10
Apr 26, 2012
 

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It seems like since they started serving alcohol their food had went to crap
gurl

Dallas, TX

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#11
Apr 26, 2012
 
Their food is nasty! Their servers are nasty! Everything is overpriced and the ambience is definitely lacking!
hebergirl

Paige, TX

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#12
Apr 26, 2012
 

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I used to like this place but it's crap now maybe if the cooks would spend less time smoking pot on their breaks and more time cooking it b good oh and trust me they do I've seen it I used to work there! The salad bar is crap and my food was cold not to mention the fries were greasy! I've stopped eating there after I was told people were getting sick from the food
Deez nutz

Paige, TX

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#13
Apr 26, 2012
 

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I try to give most places here more than one chance, just because there isn't much choice on eating out. I've given Klasiers way more than one chance, and they usually are mediocre but this time was beyond awful. Their chances with me are over! I have run out of places to eat, there are a few places to eat lunch but dinner is limited. I gave Chucks another shot, and they have improved since first opening. Mack's is dead to me now. I hear good things about Anderson House with new owners. They are my only hope on decent dining in this town.
yep

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#14
Apr 27, 2012
 
Anderson house is excellent ! new owners have really turned that place around
Candy

AOL

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#15
Apr 27, 2012
 
It cant be as bad as the food at the Little Red Restraunt in Fairfield Bay. They brag on BBQ and everything else. It SUCKS. Its an over priced SLOP HOUSE
whomever

Heber Springs, AR

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#16
Apr 27, 2012
 
Deez nutz wrote:
I try to give most places here more than one chance, just because there isn't much choice on eating out. I've given Klasiers way more than one chance, and they usually are mediocre but this time was beyond awful. Their chances with me are over! I have run out of places to eat, there are a few places to eat lunch but dinner is limited. I gave Chucks another shot, and they have improved since first opening. Mack's is dead to me now. I hear good things about Anderson House with new owners. They are my only hope on decent dining in this town.
Same owners at Anderson house inn, just different renters
Deez nutz

Dallas, TX

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#17
Apr 28, 2012
 
Candy wrote:
It cant be as bad as the food at the Little Red Restraunt in Fairfield Bay. They brag on BBQ and everything else. It SUCKS. Its an over priced SLOP HOUSE
Went there several weeks ago for lunch and all in my party enjoyed them. I had nachos, which were enormous for being an appetizer (actually too big for a meal). I thought they were delicious. The others got the Mexican lunch special and raved about the tamales. All of our food was huge portions, so definately get your moneys worth. I wouldnt eat BBQ at any place that didn't have a meat smoker or any place that doesn't reek of bbq smoke. I don't even remember seeing bbq on their menu, if they did I don't see where they brag about it. Plus it seemed cleaner than half the restaurants in heber. But their desserts were pretty sub-par.
Stephenie

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#18
Apr 28, 2012
 

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Dorothy said to scarecrow.. "How can you talk if you don't have a brain?" Scarecrow replies "well there are a lot of people without brains that do a lot of talking" lol just thought I'd share..
horrible experience

Paige, TX

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#19
Apr 28, 2012
 

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We have ate there two times and both times was horrible bad service bad food and way to expensive and both times the food upset my stomach I will never go back.
Stephenie Hillhouse

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#20
Apr 28, 2012
 
We get rave comments and we get bad comments out here at KLASERS (that's how it spelled) THANK GOD the good so majorly out weigh the bad.. So that's a plus.. If you bring your bad experience to our attention we will do our best to make it better but keep in mind there are just people out there who can't be pleased.. After being a server for 25 years I've seen them all so please inform us of a bad experience or use the comment cards leave a name and # and we will help make next visit a pleasurable one.. We appreciate all business and input for future guests to feel good about their visit,, we don't want anyone leaving our place with a "nasty taste" in their mouth..I'd like to thank you for your comments and feedback,, hopefully everyone else who comes to KLASERS has a wonderful dining experience.. See you there..
Stephenie Hillhouse

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#21
Apr 28, 2012
 
Again horriable, I'm so sorry for your bad experience.. I hope you have a second dining option..
Deez nutz

Dallas, TX

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#22
Apr 28, 2012
 

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Maybe the good comments at KLASERs are from those who have been drinking...

It was a great place to eat when it was on main st. Then it moved and went down hill, but not so bad that you wouldn't go back. Now past year, it feels like they don't even care or try.

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