First Prev
of 4
Next Last
Fedup

Savannah, GA

#1 Nov 23, 2008
Is anyone else tired of Satilla REA? How can they
charge you extra cut on fee or reconnect fee because of your credit? This is a basic neccessity of life. If you don't have lights,
water, food and heat DFACS can take your kids
away. How can they say they are privately owned
when they get their juice from GA. Power? It is
also a shame when you call there to try to make
plans to pay the ladies are so rude. Who do we
report these people to?
Observer

White House, TN

#2 Nov 23, 2008
1. They are not privately owned. They are a Co-op, owned by their member customers. You too, are a member.
2. Its costs the Co-op money for them to dis-connect your service, process the paperwork and re-connect your service, when your bill is paid.
3. They pay money to The Southern Company to buy the electricity that they sell to you.
4. Though not life threatening, it is difficult to live without electricity.
5. Your deposit is determined by your credit history and ability to pay. It varys depending on your credit score and your past payment history with other electric providers.
What is there to report ? Your were late on your bill and they followed the contract that you agreed to when you signed up to buy power from them.
Nothing here.
Fedup

Savannah, GA

#3 Nov 23, 2008
What about the rudeness of their customer service
reps at the office? In these economic times it
seems to me that they could be a little more
lenient with people who are trying to pay. My God
if the government can bail out wallstreet and
possibly the auto industry why can't the electrical co. be a little nicer to the ones who
pay their salary. Why is REA so much more expensive than GA POWER? It might cost them to re-connect maybe 5 minutes and they charge up to
at least 350.00 to reconnect plus your current bill? Where does that money go? If I'm a member I want my share. Where's the hand-out line?
Fedup

Savannah, GA

#4 Nov 23, 2008
Observer

"what is there to report? Your were late on your
bill and they followed the contract that you agreed to when you signed up to buy power from
them. Nothing here."
Wow you sound just like one of the ladies that
answers the phone.
just here

Savannah, GA

#5 Nov 23, 2008
Observer wrote:
1. They are not privately owned. They are a Co-op, owned by their member customers. You too, are a member.
2. Its costs the Co-op money for them to dis-connect your service, process the paperwork and re-connect your service, when your bill is paid.
3. They pay money to The Southern Company to buy the electricity that they sell to you.
4. Though not life threatening, it is difficult to live without electricity.
5. Your deposit is determined by your credit history and ability to pay. It varys depending on your credit score and your past payment history with other electric providers.
What is there to report ? Your were late on your bill and they followed the contract that you agreed to when you signed up to buy power from them.
Nothing here.
I do agree that those women are rude, but it's not just to people that doesn't pay their bill on time, they are rude to everyone...
Citizen

Lawrenceburg, TN

#6 Nov 23, 2008
If the young lady that works in customer service worked for me she would not have a job long. Regardless of what they are saying to you they can be friendly and at least act like they care.
Fedup

Savannah, GA

#7 Nov 23, 2008
Observer

"4. Though not life threatening, it is difficult to
live without electricity."

What if you have to have an oxygen tank? Or if
you have an infant in the house? These people just don't care. They will flip the switch in a
heartbeat. Most of them come from hard times but,
they act like they are God now. Oh, and try to
talk to the "head honcho" he's always in a meeting
or out of the office. Convenient Huh?
a native

Gaffney, SC

#8 Nov 23, 2008
did they get their rudeness from evalina hamilton,surely that b..ch is no longer there,guess she did a great job training her crew.
Fedup

Savannah, GA

#9 Nov 23, 2008
She passed the torch right on down!
someone

United States

#10 Nov 23, 2008
Fedup wrote:
Observer
"4. Though not life threatening, it is difficult to
live without electricity."
What if you have to have an oxygen tank? Or if
you have an infant in the house? These people just don't care. They will flip the switch in a
heartbeat. Most of them come from hard times but,
they act like they are God now. Oh, and try to
talk to the "head honcho" he's always in a meeting
or out of the office. Convenient Huh?
Pay your bill on time and you won't have to deal with having your power disconnected or the "rude" people you are talking about. I sure hope the service men don't find out who you are or you may be sitting there a while with no power while they bust their butts and risk their lives when the lights go out in a storm. Remember, they can decide which line to restore first!!!!

“And The Haters Keep Rollin' In”

Since: Oct 08

Hazlehurst

#11 Nov 23, 2008
I understand the "pay your bill on time" mentality but in real life not everyone is blessed with the funds to do so. I have been fortunate enough to be able to pay my bill every month, but I never know what can happen next month or next year.

If you are having difficulties with the office here in Hazlehurst, you can contact Alma. They are the main office for this district. Although, your complaints will probably fall on deaf ears.

The problem I have with REA is the meter readers that are to lazy to physically get out of the vehicle to read my meter. They sit in their truck and look through a pair of binoculars. I'm sorry but I do not feel like that is an accurate reading. Then I get my bill and it has jumped up an extra $100 from the month before. This has happened a few times out here in Snipesville (not only at my house). When you call REA they tell you the readers no longer are required to get out of the truck to read. Then I am told if my bill is hire than normal, there is probably something wrong with my furnace, air unit, stove.....whatever you get the point.
someone

United States

#12 Nov 23, 2008
SittinDuck wrote:
I understand the "pay your bill on time" mentality but in real life not everyone is blessed with the funds to do so. I have been fortunate enough to be able to pay my bill every month, but I never know what can happen next month or next year.
If you are having difficulties with the office here in Hazlehurst, you can contact Alma. They are the main office for this district. Although, your complaints will probably fall on deaf ears.
The problem I have with REA is the meter readers that are to lazy to physically get out of the vehicle to read my meter. They sit in their truck and look through a pair of binoculars. I'm sorry but I do not feel like that is an accurate reading. Then I get my bill and it has jumped up an extra $100 from the month before. This has happened a few times out here in Snipesville (not only at my house). When you call REA they tell you the readers no longer are required to get out of the truck to read. Then I am told if my bill is hire than normal, there is probably something wrong with my furnace, air unit, stove.....whatever you get the point.
A lot of the meter readers do not get out of their trucks because of dogs. Sometimes, dogs do not come out until after the person has exited their vehicle.

My family had a dog once that loved to wait until people were too far from the house to continue forward, but too far from their vehicle to turn back. I have fond memories of people jumping on the hoods of their vehicles when the massive dog came running. Poor thing wouldn't hurt much, but we didn't want others to know that. We got the dog because he would not do the job he was bred for. Hog hunting just wasn't his idea of fun. Scaring the hell out of people was. He did that very well.

I don't blame anyone for not getting out to read a meter that they can clearly see through a set of binoculars. They probably feel that they don't need anymore holes in their bodies. Dog bites aren't fun, from what I have heard. Neither are all the shots that come afterwards.
lost in the 70s

White House, TN

#13 Nov 23, 2008
Eddie Clements Rules.

“And The Haters Keep Rollin' In”

Since: Oct 08

Hazlehurst

#14 Nov 23, 2008
someone wrote:
<quoted text>
A lot of the meter readers do not get out of their trucks because of dogs. Sometimes, dogs do not come out until after the person has exited their vehicle.
My family had a dog once that loved to wait until people were too far from the house to continue forward, but too far from their vehicle to turn back. I have fond memories of people jumping on the hoods of their vehicles when the massive dog came running. Poor thing wouldn't hurt much, but we didn't want others to know that. We got the dog because he would not do the job he was bred for. Hog hunting just wasn't his idea of fun. Scaring the hell out of people was. He did that very well.
I don't blame anyone for not getting out to read a meter that they can clearly see through a set of binoculars. They probably feel that they don't need anymore holes in their bodies. Dog bites aren't fun, from what I have heard. Neither are all the shots that come afterwards.
The worst thing to ever do is assume. They have been reading my meter for over 15 years and there has never been a dog on my property. So now what's the next excuse. There is no excuse for laziness.

“ga.skies are beautiful”

Since: Nov 08

Doerun, GA

#15 Nov 24, 2008
well open up a can of worms here... ....great subject... here... ... not only are the weman awful .. you should here about the men ... and what they do ... the end
Whatever

United States

#16 Nov 24, 2008
The only people out the that act like they have any feelings whatsoever for you is Jerri Ricketson. She will really try to help you if she possibly can. Patsy is two faced she will eat you up to your face but when shes at work she tries to act like Ms. Hamilton used to and like Helen acts now. I know where Helen came from and she has seen some ruff times in her past but sure don't think so now. It is just funny how some people can find a topix like this to discuss. I could really write a book about this kind of stuff. What should your credit have to do with your light bill. It has never been an issue in the past. It is now that the economy is in such downfall that now they are going to use CREDIT as an issue. Yes I will be the first to admit I have had problems with paying my light bill in the past but it has never been as bad as it is now. What about all the people of JD county that works at Hazlehurst Mills or has worked there in the past. People like this cannot help the fact that they don't have the funds like they used too. The reason why the people out there are like they are is because of that great salary they are making. Don't everybody think that is way our light bills are so high. They know they have everybody over a barrel cause we have to have electricity. Well let me say we don't have to have it but it sure does help. Especially when you have loved ones living in your home that has to have oxygen to live. So as to who ever started this topix don't know for sure but I think it could hit a few nerves. It doesn't really matter what we say on here but atleast we can relieve some worked up stress...........

“ga.skies are beautiful”

Since: Nov 08

Doerun, GA

#17 Nov 24, 2008
AMEN
Realtor

United States

#18 Nov 24, 2008
Many EMC's/REA's have gone to meters that are read by laser. I am not sure if the Satilla Rural Electric Membership Corp. has went to that system yet. I know in some of your more advanced EMC's, they have went to laser guided meters. The meter reader does not have to exit the vehicle to read the meter. The reader can point the laser at the meter and it reads it. If the reader misses a meter or it does not read the meter, the laser will remind the reader that the meter has been missed or not read.

As far as paying the bill.... when you sign up for service you delegate certain rights to the "REA." So, when you do not perform, they cut you off and contact your credit bureau for non payment. That affects what your requirements are when they re-establish service.

If you think you've been discriminated againts, contact the Georgia Public Service Commission or the State Attorney General's Office. You will then be directed to the next available professional that can help you.

The REA cannot knowingly turn ones power off if they know that someone at the resident has a medical condition that would have dire consequences if the power were disconnected. They would have to let the resident make arrangements before disconnecting the power.
whatever

United States

#19 Nov 24, 2008
Thank you Realtor for the above comment. What you said makes much sense. But will it do any good to report your problems to the GPSC. If you think so I believe I will contact them. I well understand that everyone has to pay their electric bill every month that is not my problem, my problem is that once your power is disconnected all the other fees that they add to your account. Do you no that now if your lights are cut off it is $400.00 to have them reconnected. You please explain to everyone how this is fair. It a person or family cannot pay their regular bill how in GODS name are they gonna come up with $400.00 extra $. This is what I am talking about plus all the other charges added to it this is not all. But thank you anyway for your information maybe it will be of some help.
statement

Aiken, SC

#20 Nov 24, 2008
I don't think the REA is governed by the PSC. They are a non-profit organization. Somewhere in the back of my mind, I think I've heard that before.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker
First Prev
of 4
Next Last

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Hazlehurst Discussions

Title Updated Last By Comments
I love Cocaine (Jun '17) 4 hr Enter 8
Meth (Apr '17) 4 hr Baxleygay 7
Jamie kersey 4 hr Baxleygay 11
Why does cream turn men gay or bi? 4 hr Baxleygay 8
Families with multiple gay children 8 hr Inspector Clouseau 11
The assistant principal at the high school 8 hr Inspector Clouseau 6
where is Jessie Reynolds Sun Hard core 2

Hazlehurst Jobs

More from around the web

Personal Finance

Hazlehurst Mortgages