quantum healthcare imcompetent staff

quantum healthcare imcompetent staff

Posted in the Hazard Forum

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not a fan

Manchester, KY

#1 Jan 22, 2013
Is it just me or am I the only one that thinks they need to do some house cleaning with their staff? Don't get me wrong some are awesome. But if I go up there one more time and have to stand at the desk and wait to either check in or pay my co-pay and make a follow up appointment because that one guy there is on the phone with his baby mama I'm done. I'm finding a new Dr or I may just reach over and hang the phone up for him. I mean HOW RUDE! When you can totally hear everything he is saying and know that he is on a personal call the whole time I'm standing there and the phones ringing off the hook. Seriously?
baby mama

United States

#2 Jan 22, 2013
not a fan wrote:
Is it just me or am I the only one that thinks they need to do some house cleaning with their staff? Don't get me wrong some are awesome. But if I go up there one more time and have to stand at the desk and wait to either check in or pay my co-pay and make a follow up appointment because that one guy there is on the phone with his baby mama I'm done. I'm finding a new Dr or I may just reach over and hang the phone up for him. I mean HOW RUDE! When you can totally hear everything he is saying and know that he is on a personal call the whole time I'm standing there and the phones ringing off the hook. Seriously?
Which guy are u referring to?
baby mama

United States

#3 Jan 22, 2013
Btw, it's incompetent.
HOOPER

Maysville, KY

#4 Jan 22, 2013
not a fan wrote:
Is it just me or am I the only one that thinks they need to do some house cleaning with their staff? Don't get me wrong some are awesome. But if I go up there one more time and have to stand at the desk and wait to either check in or pay my co-pay and make a follow up appointment because that one guy there is on the phone with his baby mama I'm done. I'm finding a new Dr or I may just reach over and hang the phone up for him. I mean HOW RUDE! When you can totally hear everything he is saying and know that he is on a personal call the whole time I'm standing there and the phones ringing off the hook. Seriously?
OHHHH Somebodys mad cause the went to get pain pills and had to wait...... Besides you probably have a medical card so I doubt you have a copay.
I remember

Hyden, KY

#5 Jan 22, 2013
Talk to the office manager and tell her what you went through, he is very rude and inconsiderate. report him
info

London, KY

#6 Jan 22, 2013
You think that is bad one of their nurses got into my medical files and got on Facebook and started talking about my medical history. Does no good to talk to their manager either she just covers for what they do. My advice is stop going there and find you a new place fast.
just me

London, KY

#7 Jan 22, 2013
If anyone in a clinic or medical setting gives info on a patient, you can file criminal charges. There are very severe penalties for breech of confidentiality.
info

London, KY

#8 Jan 22, 2013
You would think you could get something done, but I have tried for over a year, and still can't get nothing done. They coveted up for her so they wouldn't get sued for what she done. I have a lawyer, and am working very hard to get something done, but it is hard to get anything done when people cover up because they do not want a law suit that will destroy their business.
Sherri

Hazard, KY

#9 Jan 22, 2013
I know the guy that sits in the middle very well. He is always very nice to me and his wife is one of the sweetest people you could ever meet. I hope you aren't talking about him.
Beck

Hazard, KY

#10 Jan 22, 2013
You people are rediculous. My son goes to Dr Yonts and My Wife and I see Dr Ratliff. The people up front have been nothing but nice to us and wve never had a problem there. Have you never taken a personal phone call at work? Probay not cause I doubt you work if all you have to do is post on topix at 1 in the afternoon. Quantum is the best clinic in Hazard. Try going to primary care or heaven forbid the E.R. And see how you get treated.
info

London, KY

#11 Jan 22, 2013
Beck wrote:
You people are rediculous. My son goes to Dr Yonts and My Wife and I see Dr Ratliff. The people up front have been nothing but nice to us and wve never had a problem there. Have you never taken a personal phone call at work? Probay not cause I doubt you work if all you have to do is post on topix at 1 in the afternoon. Quantum is the best clinic in Hazard. Try going to primary care or heaven forbid the E.R. And see how you get treated.

Shows how much you know the same people that work at quantum work the er, and by the way you either do not have a job or you are taking company time to post on topix. So either way it you have no right to say anything. Quantum sucks they should be shut down or fire the crap they have working down there. Truth is the truth!
Rusty Shackleford

Hazard, KY

#13 Jan 22, 2013
info wrote:
<quoted text>
Shows how much you know the same people that work at quantum work the er, and by the way you either do not have a job or you are taking company time to post on topix. So either way it you have no right to say anything. Quantum sucks they should be shut down or fire the crap they have working down there. Truth is the truth!
Hahah! Somebody's mad cause they got called a welfare mommy! By the way idiot, since when do the receptionist at Quantum work the ER?
I know your family

Hazard, KY

#14 Jan 22, 2013
info wrote:
You would think you could get something done, but I have tried for over a year, and still can't get nothing done. They coveted up for her so they wouldn't get sued for what she done. I have a lawyer, and am working very hard to get something done, but it is hard to get anything done when people cover up because they do not want a law suit that will destroy their business.
Get a life Barb.
info

London, KY

#16 Jan 22, 2013
I know your family wrote:
<quoted text>Get a life Barb.
Screw you birdy. Want you make
Me
madaboutyou

Liberty, KY

#20 Jan 22, 2013
If you don't like the care you receive they will be more than glad to give you your medical records so that you may go somewhere else. The sooner the better.
me too

London, KY

#21 Jan 22, 2013
I know your family wrote:
<quoted text>Barb is mad at her sister in law who's a nurse at Quantum.
I am sure anyone would be mad for someone getting in their personal medical records and telling other people about personal information that a nurse takes an oath to uphold and keep all patient information private. So you all can say whatever you want to wrong is wrong. People need to know what they are in for by going down there.
LOL

Hazard, KY

#22 Jan 22, 2013
Best nurses, doctors, and staff hands down. Looks like family issues are the fueling this fire.
reread

London, KY

#23 Jan 22, 2013
Rusty Shackleford wrote:
<quoted text>Hahah! Somebody's mad cause they got called a welfare mommy! By the way idiot, since when do the receptionist at Quantum work the ER?
Retread the post I was talking about the dr's they are the same ones that work the er.
OMG

Hyden, KY

#24 Jan 22, 2013
People are nuts, getting on here trash talking people, REALLY!!!
funny

London, KY

#25 Jan 22, 2013
Looks like the nurse is trying her best to make it look good down there. You are free to go wherever you want to, but as for me and everyone else that has any sense will stay away from trashy places such as them. Go all you want I am sure you all love all the meds that she calls in for you all illegally.

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