Outrageous

London, KY

#1 Apr 24, 2013
We been paying Windstream for a 3.0 Internet Service and don't get half that, in fact its almost like dial up its so bad, it freezes up and cant load pages at all, its been like this for months, when we contacted Windstream, they said take it or leave it, nothing will be done because the lines are old and the DSL box is outdated in Perry County, I don't know any other options, the other Internet services I been told about are just as bad, why wont they just fix the lines and DSL box instead of treating us like CRAP cause we aren't a Bigtime City, its just Outrageous to live in Hazard KY, when you really treated like dirt an nobody cares when you ask for help,wow, Hazard KY has Officially become Dirt .. Unbelieveable!
Outrageous

London, KY

#2 Apr 24, 2013
Heres the link to check out your Windstream Internet speed, now remember, your paying to get 3meg(3.0) and a 35-50 ping instead of a 100 ping, which it makes it 4 times slower ( Ping is the time it takes for the signal to reach the DSL Box to your DSL Modem), I think your gonna get shocked on what Windstream is doing to you and laughing all the way to the bank making you pay FULL PRICE on just half of what your suppose to be getting ... Heres The Link: www.speedtest.net
OOO

London, KY

#3 Apr 24, 2013
I just checked mine (Windstream) and it's 3.04 mbps and 77 ping. I guess that's not bad.
repub

Somerset, KY

#5 Apr 24, 2013
try checking at 5 or 6 in the evening I bet you're getting less than 1
OOO

London, KY

#6 Apr 24, 2013
At 8 pm I'm getting 3.04 and 85 ping.
abcd

London, KY

#7 Apr 25, 2013
Call and complain about it. Alot of people hate wind stream and more people need to let them know
May know something

Manchester, KY

#8 Apr 25, 2013
unplug you computer and dsl box from the wall for 30 seconds and plug back in -- my is super slow after rain or storm -- it somehow reconnects the service -- not sure if you may have tried that -- it works for me -- it was a recording from windstream that prompt me to do it years ago -- hope it helps
i love new york city

London, KY

#9 Nov 4, 2013
look hear' you people live in the country. broadband will never be available their best thing to do is get on dialup besides you are to far behind in technology. people like you need to forget about computers and rely more on agraculture maybey in a halph a century then you may be up to date until then use your aol and netzero dialup
and by the way someone told me you guys still use partylines like in the show green acres and another told me you guys still travel by vintage vehicles out their...
by the way its not you not deserving windstream but windstream does not deserve the likes of you have a nice day ta' ta

Since: Jul 12

Location hidden

#10 Nov 4, 2013
Truth

Barbourville, KY

#11 Nov 4, 2013
not as much as I do
Rex

Hazard, KY

#12 Nov 4, 2013
Just switch to time Warner cable.. They offer 30 Meg's for the same price as windstream 3 Meg's. alot of people think time Warner doesn't offer Internet in our area but they do.. All you have to do is call customer service and tell them your in a new wave area and they will get you hooked up.
billymouser

Whitney, TX

#13 Feb 20, 2014
windstream sucks like a 50 cent slutt internet slow like a bitch
billymouser

Whitney, TX

#14 Feb 20, 2014
yall suck
Jonbev

Lockport, KY

#15 Monday Mar 23
Windstream does suck!! They refused to come out for a medical emergency for my mother when she had a pace maker and needed a phone jack in her bedroom to monitor it. They r making her wait two weeks and would not come any sooner. Can u believe this story??!! I am going to try finding another service and switch if there is one available. If not I will downsize my service/s to the bare minimum. If anything happens to my mom before they finally place the jack I am going to sue their pants off. Shame on u windstream!😝

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