guest

Kennett, MO

#1 Jun 30, 2013
Lone Wolf has bands on Saturdays trying to bring in business. If they want to bring in more business they need to change the manager that runs it. She runs off more business. They should do a survey on what the casino patrons would like to hear at the Lone Wolf.
saw

De Soto, MO

#2 Jul 1, 2013
agree times ten.....they have the worst crappiest bands up there.....went in there this past wknd with a big group and they also had a class reunion there that night and the band was so terrible...many people left within minutes.....they need to do a test and try diff things to see what works best..or a survey or questionaire like you said above to see what people want to hear......
Guest

United States

#3 Jul 1, 2013
Who's the manager.
Really

Hillsboro, MO

#4 Jul 1, 2013
Otis and Henry's and the Lone Wolf are both a joke, I use to work up there. They have a higher turnover rate than Hay's does, all the employees are so unprofessional and I swear they don't know how to pay attention to customers. Since I still go there time to time as it's basically the only place around I always have to stare at someone for 5 minutes before I can even get a menu at the bar, I'd try asking but they like to act like they are oblivious to people.

Also all the prices are marked to high heaven at Otis and Henry's because of all the compensations (free food coupons) the casino gives out. Countless times I waited on customers that had a $50 free meal, would spend every last dollar on it on candy bars etc, and then have the nerve to not tip a single dollar, even with the best service. That place is crap only thing holding it together the actual casino part.
guest

Kennett, MO

#5 Jul 1, 2013
I have noticed you have to wait also. It don't matter what they change the name of the restaurant, it's always the same. They can't figure out what the problem is. I can tell them. They keep the same management and keep getting the same results. Poor service and poor food. For a place that isn't busy there should be no waiting on service. My biggest gripe would be waiting for service and seeing employees standing around doing nothing.

The bands are good, compared to the dj that only plays hip hop or rap. I think Brandy is the manager, she only works when she sees casino big wigs coming around. I doubt she has any experience running a bar the way she runs the place. I don't know how many times I have left the casino and hearing the thumping music and walk past and no one be in there.

I can see how it loses money. Maybe that is the whole point. Play bad music, have bad service at the restaurant and people will go down to the casino. LOL
Really

Hillsboro, MO

#6 Jul 1, 2013
guest wrote:
I have noticed you have to wait also. It don't matter what they change the name of the restaurant, it's always the same. They can't figure out what the problem is. I can tell them. They keep the same management and keep getting the same results. Poor service and poor food. For a place that isn't busy there should be no waiting on service. My biggest gripe would be waiting for service and seeing employees standing around doing nothing.
The bands are good, compared to the dj that only plays hip hop or rap. I think Brandy is the manager, she only works when she sees casino big wigs coming around. I doubt she has any experience running a bar the way she runs the place. I don't know how many times I have left the casino and hearing the thumping music and walk past and no one be in there.

I can see how it loses money. Maybe that is the whole point. Play bad music, have bad service at the restaurant and people will go down to the casino. LOL
Well Idk about O&H management, when I worked there we had a pretty sharp manager who has owned other restaurants before. Needless to say I guess after he saw what a flop O&H was he left, since then it has gotten even worse and they can never find new "experienced" managers or workers. It's just an all-around crappy Complimentary circle jerk system they have going on there. It's basically just to keep people from being to pissed they just lost a whole lot of money, "Well you lost your money to us but hey go have a free meal on us and be sure to be a dick to the servers and don't tip while you're there!"
curious

Trumann, AR

#7 Jul 9, 2013
saw wrote:
agree times ten.....they have the worst crappiest bands up there.....went in there this past wknd with a big group and they also had a class reunion there that night and the band was so terrible...many people left within minutes.....they need to do a test and try diff things to see what works best..or a survey or questionaire like you said above to see what people want to hear......
Curious as to which band you are referring to? I was there on the 29th of June & that band "CASH TOWN" sounded freakin awesome!!!
Guest

Caruthersville, MO

#8 Jul 9, 2013
How was the Kelly Pickler concert, haven't heard a word, up or down?
Citizen

United States

#9 Jul 12, 2013
The bar sucks. You have to wait on the average 20 min a drink. Awful. We miss you Jeff!( ex manager)
Guest0226

Caruthersville, MO

#10 Jul 12, 2013
When Diamonds was the restaurant there it was awesome!!! Even on slow nights I made good tips, but on concert nights I made between 100-200. It was great :)
yes

Chesterfield, MO

#11 Jul 13, 2013
Citizen wrote:
The bar sucks. You have to wait on the average 20 min a drink. Awful. We miss you Jeff!( ex manager)
Yes we miss you Jeff! He was awesome!

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