Review: Venuto's Old World Pizza

[mrpissedoff]

The most disgusting pizza I have ever had. The delivery person must have been driving like he was in the datona 500, the pie was folded over in the box and sauce was everywhere, next I ordered a pizza margarita, I got some 7 cheese pie that smelled like a foot. and next a 2 liter of diet soda, I got a reg soda, with 2 cups, and recieved nothing. For lack of a better word. Pathetic!

[angry]

So my wife picked up pizza at Venuto's and the delivery person outside blasting reggae like it was a dance club, yelled "hey mommy" and other harrassing terms to make her feel very uncomfortable and sexually harassed. They approached her as she snuck inside and once inside recieved worse treatment there. A manager iguess (white lady) paid no mind to the thug delivery driver and less mind to the child behind the counter looking at the internet and not helping my wife. This place is the worst and i will never return and tell all my friends not to eat there. To be honest they are lucky we dont file a complaint against the delivery driver for sexual harrassment. Pizza was also horrible to top it off. NEVER GO TO VENUTOS.

[YUCK]

This pizza is terrible. Also the delivery driver drives like a mad man, He tore through my complex will little regard for safety. I called to speak to a manager and the young man that answered the phone said there is no manager. i find that hard to believe. I am going to alert the police next time i see the driver in my complex.

[Brian]

I've ordered pizza from venutos because it is one of the few places that has whole wheat crust. I thought the pizza was good and plan on ordering it again tonight.

[Rudeness Poor Service]

Venuto’s Old World Pizza has hit the trifecta: Slow delivery times (over an hour), cold pizza wrong pizza and rude and unapologetic staff.

Yesterday we decided to use a credit for free pizza we got a few weeks ago (when our pizza was undercooked, not sliced, late and cold). I placed our order and was told it would be delivered in 35 to 45 minutes.

When we called an hour later to see where our pizza was, we were told our order did not exist. When we asked to speak to the manager we were put on hold for 15 minutes, after hanging up and calling back 4 more times we were on the phone with the assistant manager who told us the manager was "too busy" to talk on the phone.

This is the last straw. I used the e-mail form on the Venuto’s website to complain. I doubt anything will come of it. Perhaps the Venuto family should have stayed with selling those stand-up tanning booth franchises. Changing tanning bulbs is easy; proper handling of food and cleanliness takes constant work and training -something they are not willing to do anytime soon.

They do not care about their customers; I'll take my money elsewhere.

The people that work there are rude and have no personality. They could care less if you are there or not. The service is extremely slow and the prices are high.

They definitely need to work on their customer service.

Thumbs down on Venuto’s Old World Pizza!

Venuto’s Old World Pizza:
Rude People, Atrocious Service

[Rudeness Poor Service]

angry wrote:

So my wife picked up pizza at Venuto's and the delivery person outside blasting reggae like it was a dance club, yelled "hey mommy" and other harrassing terms to make her feel very uncomfortable and sexually harassed. They approached her as she snuck inside and once inside recieved worse treatment there. A manager iguess (white lady) paid no mind to the thug delivery driver and less mind to the child behind the counter looking at the internet and not helping my wife. This place is the worst and i will never return and tell all my friends not to eat there. To be honest they are lucky we dont file a complaint against the delivery driver for sexual harrassment. Pizza was also horrible to top it off. NEVER GO TO VENUTOS.

The staff at Venuto's is lacking supervision and proper training. The store management is of poor grade.

When the company doesn't give upset customers some assurance that the problem won't happen again, they are putting repeat business, profits and growth at risk.

Every business can expect complaints from customers. It's how a business handles the complaints that matters most, and some do so poorly.

[yumm]

venutos pizza is one of the best pizzas ive ever had. when i went to pick it up the young lady at the counter was very polite. i will order pizza from there every time i get pizza. I LOVE venuto.

[Venutos doors closed]

I guess that Venuto's has borrowed more money than its declining sales and rising food and labor costs permit it to repay. It will probably join its brethren in taking the hit for a lousy economy that's likely to get worse.
They're probably paying some guy millions to figure out why they're going out of business, but I'll say why for free:
"Venuto's who?"

[PizzaLover]

I had had Venuto's pizza 3 times last month (9/08) and absolutely loved it. I now see there were awful reviews, and that is too bad. My husband and I picked it up and thought it was awesome. Have they closed their doors, because when we call their number, no one answers?

[Venutos doors closed]

If anyone knows anything about dough it starts to grow yeast after a day or so of sitting and smells like alcohol; it can be potentially dangerous if eaten.

Enough said!

[christopher]

Have been going to the blackwood store now for about 2 months. Food is great and this store seems to be run the right way. The staff is very friendly and knows what they are doing. Wish all the Venuto's were the same.

[Jeff]

The stores in Oaklyn and Cherry Hill appear to have closed. And for good reason..I know my pizza and Venuto's is by far, the WORST pie I've ever had. The toppings were pitiful and the gravy/sauce tastes like canned chef boyardee stuff. Not to mention that you wait at least an hour for delivery...and they were NEVER that busy.

[Gato]

Absolutely horrible everything!!! Had one bad pizza, and as I left, I wondered "how long will it last?" It did for about 3 months, and joined the great poor service/bad food junkyard in the sky.

NEVER buy anithing there. The pizza actually smelled bad.

[Big Jon]

PizzaLover wrote:

I had had Venuto's pizza 3 times last month (9/08) and absolutely loved it. I now see there were awful reviews, and that is too bad. My husband and I picked it up and thought it was awesome. Have they closed their doors, because when we call their number, no one answers?

Yea they closed down one day without any warning and left us jobless cause people like this where giving us bad reviews. i loved working there; the pizza was great and the co-workers where great but we closed in most park cause of there HIGH prices foods.

[Big Jon]

angry wrote:

So my wife picked up pizza at Venuto's and the delivery person outside blasting reggae like it was a dance club, yelled "hey mommy" and other harrassing terms to make her feel very uncomfortable and sexually harassed. They approached her as she snuck inside and once inside recieved worse treatment there. A manager iguess (white lady) paid no mind to the thug delivery driver and less mind to the child behind the counter looking at the internet and not helping my wife. This place is the worst and i will never return and tell all my friends not to eat there. To be honest they are lucky we dont file a complaint against the delivery driver for sexual harrassment. Pizza was also horrible to top it off. NEVER GO TO VENUTOS.

Hey i just wanna let you know that your comment is complete BULLSHIT. Our delivery driver would Never do that. the so called delivery driver you are talkin about was a FORMER employee that was fired and posibly was outside eating in his car. so dont get mad cause of wat a custumer did.

[the facts]

For the record of all of you who think you know what happened to Venutos and why they are closing locations..here is the accurate information. Upon the death of its founder, Ralph Venuto, the Venuto family opted NOT to continue operating in the pizza business. The entire VENUTOS chain is up for sale and there are several franchisors looking to acquire various locations. Their reasons for closing are not primarily economic, nor because some people found fault with particular aspects of service and specified locations. It was a family decision. Period.

[Maria]

Big Jon wrote:

<quoted text> Yea they closed down one day without any warning and left us jobless cause people like this where giving us bad reviews. i loved working there; the pizza was great and the co-workers where great but we closed in most park cause of there HIGH prices foods.

big jon if u ever check this,my name is maria. i worked for venutos in roxborough,Pa from the day it opened till the moment it closed. i busted my ass for that place and as stressed out as it my been, i never once took it out on a customer. but u never see good reviews poeple only see negative stuff,venutos didnt have the best tasting pizza. but it wasnt nothing you can cry over and take all your hate out on the internet!
i loved that place and so did the regulars that came in every night.
ya the prices were high,and maybe instead of writing all hateful stuff,try writing something better! then i would of still been working there!

[Pizza Boy]

Pizza in Runnemeade tasted like old dough, horrible. When is this place closing?