Wi-Power high-speed Internet, Digital phone service in Deming

TransWorld Network Corp. , in partnership with AZNEX Cooperative Services has announced that Wi-Power High-Speed Internet service is now available in Deming. Full Story
Sean

Bisbee, AZ

#21 Dec 8, 2010
I just signed up for Wi-power in Southeast AZ. So-far it's ok but...I've only had it 2 days. However, I just found out an interesting fact. If you pay for the 3mbps package you actually only get streaming speeds of about 1mbps. It can be as fast as 3mbps in short bursts but it won't be anywhere near 3mbps while you are streaming anything. The system is designed that way. I asked a bunch of questions before I switched over to them but not once did anyone mention that little nugget. I use Netflix quite a bit so good streaming speed is important. I'm reserving my final opinion until I test it out a bit more.
High Noon

United States

#22 Apr 5, 2011
Has anyone, particulary any business, in Deming, NM been using the Wi-Power service? Can you tell me if it is any good? We are looking to use it for our business as an alternative to SAT Internet since DSL is STILL NOT available 5 mi. outside of town
Seriously

Deming, NM

#23 Apr 5, 2011
I work online full-time (software development and support services), so my ISP is basically the connection to my paycheck :)

I've been using Wi-Power in Luna County for about 8 months. I'm east of the Little Floridas with line-of-site to their antenna up on the mountain, and the service has been outstanding.

I'm paying a bit extra for the full "up to 5Mbps" service, and I regularly get download speeds of 4Mbps or higher, with insanely low latency, so I'm a happy camper. Highly recommended!
High Noon

United States

#24 Apr 11, 2011
Seriously wrote:
I work online full-time (software development and support services), so my ISP is basically the connection to my paycheck :)
I've been using Wi-Power in Luna County for about 8 months. I'm east of the Little Floridas with line-of-site to their antenna up on the mountain, and the service has been outstanding.
I'm paying a bit extra for the full "up to 5Mbps" service, and I regularly get download speeds of 4Mbps or higher, with insanely low latency, so I'm a happy camper. Highly recommended!
Thanks! I wish I could find others in Deming/Luna Cty. using the service for their feedback as well. If you know of any business/person I could contact to get their feedback, I surely appreciate it!
amj

Silver City, NM

#26 Jul 12, 2011
High Noon wrote:
<quoted text>
Thanks! I wish I could find others in Deming/Luna Cty. using the service for their feedback as well. If you know of any business/person I could contact to get their feedback, I surely appreciate it!
The Wi-Power service has been very well accepted in the Deming/Luna County rural area. Current subscriber count is at 200 after just one year in the market.
Meeee

Georgetown, PA

#27 Jul 12, 2011
FYI I have/had AZNEX. Days without service and only a recording for customer info/tech support. When I finally spoke to a human and had a tech come out I was told that there was a tree in the way of the dish that they ancored in the middle of my roof. There is no tree tall enough anywhere around to be in the way unless it is invisable! Most times when it was working it worked at a snail's pace. Needless to say I am not impressed. It also took two weeks before I could have the equipment installed to start with. There were no local techs. Hopefully everyone else with this service has better luck.
Actually

Elephant Butte, NM

#28 Jul 15, 2011
Desperately seeking contact with the real world....
Rick Tomas

United States

#29 Jul 19, 2011
another view wrote:
I feel ya. I've been waiting almost 5 years. I order DSL from Qwest before I moved here. Knowing this is remote area, I called once a week to re-confirm the install. 4 days before the move, Uhaul packed up, they emailed to me saying the local architect canceled it. Last year, I got it escalated to the corporate headquarters. I ended up with 2 guys telling me to either find someone who has access and put a wireless router on their roof or move.
DSL has a 3 mile limit; but that's not as the crow flies. Like most cities, the telephone lines run up and down street. I've got DSL endpoints north, east and southwest of me. Wanna hear real pain? I've got an easement on the northern border of my property. It's for Qwest fiberoptic. 20 mbps. They won't install that, either.
<quoted text>
FYI, Your stated DSL limitations only apply to copper pair systems. The load coils "choke" the signal. Progressive phone companies like Valley Telecom and Tularosa extend fiber close to their customers to serve VERY rural areas.
AMJ

Silver City, NM

#30 Jul 30, 2011
Meeee wrote:
FYI I have/had AZNEX. Days without service and only a recording for customer info/tech support. When I finally spoke to a human and had a tech come out I was told that there was a tree in the way of the dish that they ancored in the middle of my roof. There is no tree tall enough anywhere around to be in the way unless it is invisable! Most times when it was working it worked at a snail's pace. Needless to say I am not impressed. It also took two weeks before I could have the equipment installed to start with. There were no local techs. Hopefully everyone else with this service has better luck.
----------
To Meeee.
First of all, the AZNEX service is not available in Phoenix so you couldn't have had it there.
Second, AZNEX does NOT install the antennas on roofs; sides, yes, but not on roofs.
Third, AZNEX does have local techs, and the call center is manned 24/7. Service calls are normally within 24 hours on business days.
From your total description, I have to conclude that you have been dealing with a company that has absolutely no relation to AZNEX.
AMJ
AMJ

Silver City, NM

#32 Apr 15, 2012
AZNEX subscribers in the Deming area now number 325.
The AZNEX service continues to be extremely well received by the rural residents of Luna County.
Gary McGoven

United States

#34 Aug 9, 2012
I am thinking about jumping from hughes sat. to WI. I live outside of Socorro and just found out that I can get service at my house. I have been stuck with Hughes for many years.(one of the few sat. services available.)My son's like gaming and I would like to watch some streaming videos. The only way I can watch videos is from midnight to 5 AM without reaching my download limit. Any recommendations?
AMJ

Silver City, NM

#35 Aug 9, 2012
Gary McGoven wrote:
I am thinking about jumping from hughes sat. to WI. I live outside of Socorro and just found out that I can get service at my house. I have been stuck with Hughes for many years.(one of the few sat. services available.)My son's like gaming and I would like to watch some streaming videos. The only way I can watch videos is from midnight to 5 AM without reaching my download limit. Any recommendations?
Gary,

Call 1-866-383-0891 and go through the procedure with one of the CSRs. They will take your order.

If you can see the easternmost tower on "M" Mtn. and are within 20 miles of the mountain, then you can receive excellent broadband I-net service with no limitations on data. You can also have VoIP telephone service for an additional $20 per month above the I-net plan you choose; with unlimited local and long distance calling.

You will be highly pleased and satisfied.
Julia Mae

Mountainair, NM

#37 Aug 17, 2012
Silva Sanchez wrote:
After a blowie job and a second day handie job and I got a free hook-up with the promise of future rate reductions.
Guess there still is personal service available in this high tech world.
Future rate reductions?????Yah, right, mine just went up on the 4th month. And I'm not happy about it to say the least.$40.95--sign up, then $44.91--next invoice, then $42.93--next invoice, then $49.59--next invoice, what will the next one look like???? I asked and was told that they didn't know???? Good luck with your promised future reductions!
DLO

Deming, NM

#38 Feb 17, 2013
This looks like a potentially very useful forum. Sorry to see so few posts. Located west of Deming, I recently changed from Hughesnet to Wi-Power. I would like to compare speeds with other users in the area. The advertised 4 Mbps seems to be a fantasy. Speedtest.net reports download rates from better than 4 on rare occasions to 300 to 700 K most of the time. What are others experiencing? Does Wi-power consider this acceptable? Wonder what sort of user response they are getting?
Jackie

United States

#39 Feb 18, 2013
I have had them out to my house by spring canyon and the tech couldn't find the signal,so I ordered Huge's net BIG MISTAKE IT DOESN'T WORK, IT'S A RIP OFF before you order any internet services go to RIP-OFF.COM and see what they say about the service before you order it!! Hell see what they say about any service before you order anything,I can't believe what people are being ripped off on now a days !
Jackie

United States

#40 Feb 18, 2013
Gary McGoven wrote:
I am thinking about jumping from hughes sat. to WI. I live outside of Socorro and just found out that I can get service at my house. I have been stuck with Hughes for many years.(one of the few sat. services available.)My son's like gaming and I would like to watch some streaming videos. The only way I can watch videos is from midnight to 5 AM without reaching my download limit. Any recommendations?
Did you ever find a service that works? I just installed Hughs net wish I would have read your post first what a piece of junk!!!!! And their commercials are all LIES
Jackie

United States

#41 Feb 18, 2013
DLO wrote:
This looks like a potentially very useful forum. Sorry to see so few posts. Located west of Deming, I recently changed from Hughesnet to Wi-Power. I would like to compare speeds with other users in the area. The advertised 4 Mbps seems to be a fantasy. Speedtest.net reports download rates from better than 4 on rare occasions to 300 to 700 K most of the time. What are others experiencing? Does Wi-power consider this acceptable? Wonder what sort of user response they are getting?
HUGHS NET =JUNK DOESN'T WORK I GUESS I SHOULD'OF KNEW IF IT'S ADVERTISED ON TELEVISION IT DOESN'T WORK!!!! I JUST SPEED TESTED IT.023MBPS WHERE'S THE 15MBPS GONE LIKE THEY SAID ON TELEVISION COMMERCIALS,I'LL FILE A REPORT WITH THE FCC BUT THATS THE GOVERNMENT AND TEY DON'T WORK EITHER AND DON'T CARE!!!
Jackie

United States

#42 Feb 18, 2013
Seriously wrote:
I work online full-time (software development and support services), so my ISP is basically the connection to my paycheck :)
I've been using Wi-Power in Luna County for about 8 months. I'm east of the Little Floridas with line-of-site to their antenna up on the mountain, and the service has been outstanding.
I'm paying a bit extra for the full "up to 5Mbps" service, and I regularly get download speeds of 4Mbps or higher, with insanely low latency, so I'm a happy camper. Highly recommended!
Ya and it doesn't work west of the mountain,I live out by Spring Canyon and the Wi-Power tech couldn't find a signal! And where he could find a signal was a hundred feet away from my house and wanted me to dig the cable trench for it!!! Excuse me but thats your job as a company not the home owners problem we shouldn't be responsible to dig a trench for your equipment! No wonder people are so backwards here,and don't understand things they are lied to all the time and being RIP-OFF by companies, it's ok though HUGHES NET IS A RIP-OFF TO
AMJ

Silver City, NM

#43 Feb 18, 2013
Jackie wrote:
"Ya and it doesn't work west of the mountain,I live out by Spring Canyon and the Wi-Power tech couldn't find a signal! And where he could find a signal was a hundred feet away from my house and wanted me to dig the cable trench for it!!! Excuse me but thats your job as a company not the home owners problem we shouldn't be responsible to dig a trench for your equipment! No wonder people are so backwards here,and don't understand things they are lied to all the time and being RIP-OFF by companies, it's ok though HUGHES NET IS A RIP-OFF TO"

I spoke to the Wi-Power Construction manager today and he told me they are working to get more Access Points to provide coverage in the areas not now covered.

He said this has been ongoing for some time but the main problem has been trying to overcome the very rigorous requirements of the Luna County regulations which were put into place to control the big dollar cellular phone companies. That means lots of dollars to the County.

Keep the faith. It will come shortly to your home.
DLO

Deming, NM

#44 Feb 19, 2013
That's certainly disappointing about Luna County. Local governments are supposed to be helping their residents gain access to high-speed internet. Sounds as if the county is taking an obstructionist approach.

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