Target shortchanging coupon users

Target shortchanging coupon users

There are 6 comments on the WTKR story from Oct 28, 2010, titled Target shortchanging coupon users. In it, WTKR reports that:

National retailer Target Corp. for months has been shortchanging its customers who use certain manufacturers' coupons by crediting them for only a fraction of their face value.

Join the discussion below, or Read more at WTKR.

faithful watcher

Huntsville, AL

#1 Nov 1, 2010
You always have to watch the prices that ring up at any of the stores. There is at least one price that will be higher than the posted price in a count of 10 items. I don't care if it is 5 cents, it is better in my pocket than the stores. I don't like to be deceived about the price of anything. If you figure a 1000 customers a day and just 5 cents, that adds up to some big money,especially if you figure many more items at higher prices than the stated prices.
Watch you register when you check out and call them on the wrong prices.
Christine dehaven

Norfolk, VA

#2 Nov 1, 2010
this shouldve been fixed... can anyone classaction lawsuit..maybe then they will find a fix for this
Christine dehaven

Norfolk, VA

#3 Nov 1, 2010
this shouldve been fixed target is just going to keep up with this sham until enough people complain.. they are profiting from this so why fix it if enough people dont complain.
Jimbo

Chesapeake, VA

#4 Nov 2, 2010
Well the article did “say” they told the clerks to check for these errors. I wonder how many of you have had a Target clerk tell you there was an error on your coupon scan. They said the problem is wide spread.
Jimbo

Chesapeake, VA

#5 Nov 2, 2010
I can imagine that this might be a difficult programming problem to prevent this “not less than free” on multiple items. But does this company have a PR department? What an obvious fix to just change the program for the time being to drop the less than free restriction until they figure out the final fix. I just can’t believe there are a lot of coupons floating around out there that exceed the price of the item anyway. I’ve never seen one. And if Target happens to lose a nickel occasionally because someone uses a $1 on a $0.95 item, that couldn’t be worse than this negative publicity.

Since: Jul 10

Lawton, Ok

#6 Nov 3, 2010
I find it hard to believe that if the problem was identified mid-summer, that Target didn't know why it was happening. It doesn't take 3 months to fix a glitch in a computer unless they plan on building a whole new system. Personally, I think after the individual stores reported the problem, it was decided to let it ride until the story broke nationwide. When you take into consideration how many people used "glitched" coupons and didn't notice each day, for more than 90 days, they had to have brought in several thousands of dollars. And because most people don't keep their receipt, a class action lawsuit wouldn't stand up... I truly believe they knew what they were doing and were basically looking to profit as much as they could, while they could.
Shameful.

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