Suffield Couple Battles To Buy Propane Tank

Full story: Hartford Courant

Part of a continuing series on the least transparent energy business in Connecticut and the country: propane gas.
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1 - 20 of 20 Comments Last updated May 8, 2013
Washington State

United States

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#1
Feb 21, 2009
 

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WOW...A dollar difference a gallon between renting and owning your own tank. Sounds like someone is getting their palms greased. I live on the Olympic Peninsula of Washington State. There are no natural gas lines here, as a result propane is your only other option. Most people here own there own tank and the difference is "5 cents" a gallon cheaper for owning rather than renting. The local propane companies have never asked as to the use of the propane, cooking, heating, etc.
state piggies

Waterbury, CT

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#2
Feb 22, 2009
 

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This propane story get's worse and worse, this industry must be regulated. I hope all Connecticut towns will check their tax rolls and find out if the proper taxes are being paid by these shady operators. How does the AG let this go on, he is always looking for face time on TV or the paper, this is his chance to get it. Go Bloomie. P.S. Bemers, don't forget to put an icon on my post, it is a sign of not liking the truth.
Center Cut

Glastonbury, CT

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#3
Feb 22, 2009
 

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So George, What are our beloved legislators doing to rectify this ? Other than Blumenthal have you been approached by anyone in the State?

Thanks Again
no more dems

Clinton, CT

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#4
Feb 23, 2009
 

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The most dangerous place in the State of Connecticut is between Blumenthal and a television camera.
woodstove

Danbury, CT

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#5
Feb 23, 2009
 

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I don't know where the dog gets his info.but as a builder I purchase all my propane tanks for my new construction homes.The buyer can purchase gas from whoever they want.The propane company I deal with has never tried to rent me a tank.
Yup

Hartford, CT

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#6
Feb 23, 2009
 

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woodstove wrote:
I don't know where the dog gets his info.but as a builder I purchase all my propane tanks for my new construction homes.The buyer can purchase gas from whoever they want.The propane company I deal with has never tried to rent me a tank.
New construction, maybe. How about existing homes?
imagine that

Newington, CT

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#7
Feb 23, 2009
 

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the industry influencing lawmakers to allow taking consumer rights away from citizens. who'd think that was possible nowadays?
pass gas

Bristol, CT

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#8
Feb 23, 2009
 

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The easy answer is to, first go to your town and make sure the gas company is paying taxes on those tanks, then see about buying a tank or switch to oil, it will probably be cheaper than propane and you won't have to deal with a bunch of crooks.
Bob

Newington, CT

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#9
Feb 23, 2009
 

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The Connecticut legislature will NEVER fix the problem. The morons are too busy trying to implement the 10 cent desposit on plastic water bottles so they can scam the unclaimed deposits. They don't have time to work on REAL problems.
steve

Granby, CT

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#10
Feb 23, 2009
 

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Propane Gas Service tried to charge me over $5.00 a gallon a few years ago when they were filling my neighbors privately owned 500 gallon tank for about $2.00 a gallon. They would not allow me to own a tank smaller then 500 gallons so the 125 gallon tank they provided was not an option to own. When I tied to cancel service they then wanted $100 to remove the tank which I never agreed to upon when starting service with them. They even hired a collection agency to try to make me pay. So I contacted the atty. Gen.'s office which made them agree to remove it at no charge. If they are willing to fill a 125 gallon tank then I should be able to own it myself. They also gave me all the same excuses listed in the story as to why they had to own it. Please someone put this corrupt company out of business. My neighbor hearing about my problem with Propane Gas Service switched to another supplier.

I now take my own 40 pound tank (9.7 gallons) in my car and have it filled for $3.25 a gallon. I will not be held hostage by a company that tries to take advantage no matter what. If privately owned oil tanks can be competitively filled then so should propane tanks. This scam has gone on long enough!
woodstove

Danbury, CT

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#11
Feb 23, 2009
 

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Yup wrote:
<quoted text>
New construction, maybe. How about existing homes?
I've also bought tanks for remodels on existing homes.I'm going to call them and see what the rental charge would be for a 500 gallon tank.
Linc

Rocky Hill, CT

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#12
Feb 23, 2009
 

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Propane Gas Service is a lazy bunch of crooks -- one price for us, different price for our neighbor -- whatever they felt like. We ran out of propane more than once, and we were on automatic delivery !! Needless to say, we've dumped them. Bought our own tank and found another supplier.
Jack

Wethersfield, CT

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#13
Feb 23, 2009
 

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Thank you so much for bringing this issue up to those unaware and thank you for continuing to pursue the problems that people encounter when dealing with these companies.
Disgruntled

Newington, CT

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#14
Feb 26, 2009
 
I am having this exact problem with All Gas. They want me to either pay full price for the 500 gallon tank or pay to have it dug up so they can come and pick it up. They are the worst people to deal with. Be late on 2 payments in 15 years and they make you pay cash for deliveries and treat you like crap. Then of course they charge you the highest amount per gallon. Crooks!! They are rediculous. I'll call Blumenthal too.
Joe B

Meriden, CT

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#15
Jul 21, 2010
 
woodstove wrote:
I don't know where the dog gets his info.but as a builder I purchase all my propane tanks for my new construction homes.The buyer can purchase gas from whoever they want.The propane company I deal with has never tried to rent me a tank.
You can't buy a tank you're licensed plumber can't even buy a tank. You're propane dealer can buy the tank and sell it to you.
Propane Prisoner

United States

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#16
Oct 13, 2010
 
We had our tank removed by Propane Gas Service over three months ago because we purchased our own tank. I fought the charge for the to pick it up because we never had a contract, we inherited the tank when we bought our house...Now, three months later, I still call them to see when they are sending the check for the remains in the tank that they owe me. Sneaky crooks.
Un-happy gas customer

Parrottsville, TN

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#17
Oct 19, 2010
 
Company picked my tank up because I didn't use a tank per year. I contacted the sheriff department and filed a complaint for theft of property (gas in the tank); I then contacted the main headquarters for the company and told them if the compliant didn't do any good I would take them to court. It would have cost me to file with the court about $113.00; they then have to answer or the court would rule in my favor. About three weeks later I received a check for the gas they stole!(Guess an attorney would cost them more than they owed me)
Upset in Midlothian VA

Midlothian, VA

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#18
Dec 6, 2010
 
I bought my tank and the propane co wants me to provide proof of purchase. They want my social security number and if I own my tank I pay more. They also charge me more because I use it for a fireplace and not whole house heating.
Renting the tank is $60 a year. I did that for 5 years. I bought the tank for under $200. Right now, I have no propane because I don't believe the charges are fair and they want more information than I am willing to give...It sure is cold ....heat pump sucks too!
Erik

Norwich, CT

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#19
Apr 23, 2013
 
Disgruntled wrote:
I am having this exact problem with All Gas. They want me to either pay full price for the 500 gallon tank or pay to have it dug up so they can come and pick it up. They are the worst people to deal with. Be late on 2 payments in 15 years and they make you pay cash for deliveries and treat you like crap. Then of course they charge you the highest amount per gallon. Crooks!! They are rediculous. I'll call Blumenthal too.
tanks have a date on which they can no longer be filled might want to throw that at them,also after 10 years its yours
Propane Blows

Vernon Rockville, CT

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#20
May 8, 2013
 
Amerigas stuck it to me this year after I switched to them. I got free tanks and then a year later my rate when up 60%. Crooks! Their excuse was that I don't use enough propane yet 2012 year was the warmest winter on record. If you can get setup with your own tanks or some other fuel source.

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