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wondering

Harlan, KY

#1 Nov 20, 2009
What do you think of Food City?
ashley

Winchester, KY

#2 Nov 20, 2009
lol wondering who started this....but i tell ya what i think! that they have a retarted manager i guess the freaks name is sheira id like to break her in half! i cant stand her! the bosses need to go up there and fix some ppl if you want my opinion! the cashiers and bag boys all over eachother an you really want them touching your food UGHH nastyness
ann

Williston, SC

#3 Nov 20, 2009
Just words of caution, if you shop there always check the expiration dates on the lunchmeat and dairy products.
FCshopper

London, KY

#4 Nov 20, 2009
I think food city has got a good program for thier mgrs, in Cumberland anyway. The manager work nights and make sure the store conditions are good for the next days business. In the daytime they have other people in charge of the store but I think they are a little lax about checkout service . most of the checkers and baggers are great. Some could use lessons in customer relations, but most are great. I have noticed when the big bosses are in the store it is a pleasure to shop there, everyone is so helpful and pleasant. Why not all the time?
also

Baxter, KY

#5 Nov 20, 2009
check the expiration dates on the baby food. I had to take back two boxes of cereal for my kid because it was two months expired. :(
guest

Louisville, KY

#6 Nov 20, 2009
charged me the wrong price then could not correct it at the register, told me to go to the office, asst mgr was there and told me the office was closed. after getting the run around and wasting my time for their mistake i just left. won't be back!!! tired of people not paying attention to the job but rather treating the customer like an inconvience who interrupts the fun the employees are having.
FCSHOPPER

London, KY

#7 Nov 20, 2009
guest wrote:
charged me the wrong price then could not correct it at the register, told me to go to the office, asst mgr was there and told me the office was closed. after getting the run around and wasting my time for their mistake i just left. won't be back!!! tired of people not paying attention to the job but rather treating the customer like an inconvience who interrupts the fun the employees are having.
You have a good point, employees are so bad to take thier job for granted. nobody wins in a grocery business if the customer is not happy. I would not quit going there if I were you, unless you just don't like the store. I like food city but things happen to me and everyone else when you are a shopper. I believe the employer wants thier customer treated better, Maybe you shoul tell them your story on foodcity.com . without naming names this time and if it continues name names. Our money is too good to give to as##oles.
Just a Girl

Harlan, KY

#8 Nov 21, 2009
Is Doug....the one in produce single? I have liked him for years, but to shy to ask him out. lol
ummmm

Harlan, KY

#9 Nov 21, 2009
forget food city.the main store manager cathy hill doesnt even close and has the other managers doing it for her.justb ecause she has that main position she thinks she is high and mighty.i know just now ive been seeing her in there in the eveings but im sure itsbecuz the holidays are here. and then when big football harlan independent games are going on, she always donates large amount of food to them, but never the other high scgool. we asked be4 and she told us to ask again anothertime.
guest

Macon, GA

#10 Nov 21, 2009
Just a Girl wrote:
Is Doug....the one in produce single? I have liked him for years, but to shy to ask him out. lol
i hate to break it to u honey but doug is gay! but he is a good guy hell you might be the one that he will bend the rules for give it a shot
whomever

Winchester, KY

#11 Nov 21, 2009
food city use to be really bad to ring up the wrong prices,, sale items,, when they first opened. i always had to take my receipt back for a corrected price. that hasn't happened in a long time though so they obviously corrected that. the bag boys never offer to help out with the groceries,, that i've noticed. always at macks and dons they do. but other than that i like fc. i almost always but their store brands.
NAN

Harlan, KY

#12 Nov 21, 2009
I hate it when I have to stand there and wait until the check-out girl and the bag guy get through talking before I can get checked out. Once I had to wait until the girl got off her cell phone!! There must not have been any bosses around that day or they surely would have called her down. That's so very rude.
ashley

Winchester, KY

#13 Nov 21, 2009
it isnt that the bosses arent around its that they dont care! they dont have any good bosses
boogie woogie

Anderson, SC

#14 Nov 21, 2009
ashley, I think you are just pissed at fc for some reason. what have u got against them?
ashley

Winchester, KY

#15 Nov 21, 2009
everything lol
FCEmployee

Harlan, KY

#16 Nov 22, 2009
guest wrote:
charged me the wrong price then could not correct it at the register, told me to go to the office, asst mgr was there and told me the office was closed. after getting the run around and wasting my time for their mistake i just left. won't be back!!! tired of people not paying attention to the job but rather treating the customer like an inconvience who interrupts the fun the employees are having.
I don't know how some of you just can't grasp the idea that the "Cashiers" can not remove anything from your order OR give ANY kind of refund with out a Front end manager or any other managers assistance. When given the refund, you HAVE to go to the front office & that is closed at 8pm. Also, We do not know the price of every single item in the store, so most of the time we are not aware that one of your items rung up wrong, so with out being a jerk about it, please point it out to us, we really don't want to screw up your order & would be glad to have a front end manager void it off for you. I would be the first to apologize to someone, but I don't think anyone treats the customers like an inconvience, it would be much easier if the customer told the cashier while it was still on the screen rather then wait until their stuff was paid for & a new order was started..&& what fun would that ruin? Working to support most of Harlan Co. to get their food stamps & welfare checks so you can lay at home??

I also know some of you have complaints on some of the cashiers & bag boys, but I know for a fact that I am nice to my customers (even the stalking weirdos) 99.9% of the time. But just like any other "HUMAN" we're working a lot of hours around the holidays & by the end of the day, we're tired & don't feel like faking a great attitude (& that doesn't give anyone a reason to be rude though).
And I have NO clue what your talking about when you say the cashiers are all over the bag boys. We spend 80% of our week w/ each other, so we all feel pretty much like family, unlike most stores, we all (excluding a few) get a long really well & enjoy each others company, so I do believe your reading into that way wrong. Oh, just another thing, Have you actually seen the baggers? Not wanting to talk badly or rude about them, but most of them don't even have all of their teeth?
But I hope this could help some of you guys understand the way our staff is ran just a tad bit better.
Thanks & Have a great day!
Another FC Employee

Macon, GA

#17 Nov 22, 2009
We have a harder job than most people think. We do work a lot of hours and it's hard to be 100% polite 100% of the time. Were working a job just like anyone else. We try to be nice and polite but some people just make it impossible to be nice to them. oh to that girl named Ashley.....If you really wanna know, She-ra isn't a freak and if you really wanna break her in half you know where she is you can go find her. She's a little crazy but not a freak. I don't know why you think the cashiers and bag boys are all over each other cause there not. How the hell would you know anything about anything that goes on at FC anyway because you only worked there for 3 days.
Just a Girl

Harlan, KY

#18 Nov 22, 2009
guest wrote:
<quoted text>
i hate to break it to u honey but doug is gay! but he is a good guy hell you might be the one that he will bend the rules for give it a shot
He couldnt be gay. lol Any ways he is a sweety and i would date him. Call me Doug xxxx
ashley

Winchester, KY

#19 Nov 22, 2009
lol FCemployee leave ya dang name and ill break you in half to...oh and i aint that stupid to just go to a work place and fight someone. and she is a freak a B!TCH and everything else and she better be glad that i was on the other side of the parking lot that day. i dont see how anyone could last there any longer than three days with the nasty skanks that was on shift when i was UGHH.
all over

Baxter, KY

#20 Nov 22, 2009
mikey and courtney need to lay off each other thats gross

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