Review: Herb Long Plumbing
Posted in the Harker Heights Forum
#1 Jul 24, 2008
We called this plumber for a minor service, a leak repair. Less than a week later, the leak returned. This resulted in a $200 water bill for a household which typically generates a $50 bill. When I called Mr. Long and asked him to complete the job he was paid for, he was rude and acted as though I was inconveniencing him. He stated he was quite busy and didn't know when he could fit us in. What sense does that make? HELLO! I paid him, and the job was not done. So what did I pay for? Absolutely nothing! Talk about horrible customer service and a lack of pride in work performance. After calling a competent plumber, the service was quickly and successfully completed. Even our new plumber was surprised with the simplicity of the service, and why it wasn't repaired with the first service. I know why, Herb Long is a garbage plumber, plain and simple. Don't waste your time or money, keep looking. Roto-Rooter is great. A bit more costly, but well worth the service.
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