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Bad food in Killeen

Killeen, TX

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#1
Jul 25, 2007
 

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I opened the door for Dorothea, she went in, and I followed her into the IHOP restaurant. That was our first mistake.
The waitress shortly returned to bring us our cups (and there were two of them, as we requested), and she also brought a coffee urn that had some hot coffee on the inside; and some old, cold coffee plastered on the outside. So we went to work with knife and fork and did some transplant surgery on our meals. Then Dorothea realized she was missing her toast (see how you forget things when you are playing with your food?) And her hash browns were nowhere to be seen, although we looked closely. Another call to the waitress, and the waitress was back to the kitchen to get some hash browns and toast. By that time, Dorothea and I were getting a little confused, and she was wondering where my hash browns were; at that point, I wasn't sure if I was to get hash browns or not. Because I had a plate of pancakes, we decided that I probably don't get hash browns; and we shook our heads to try and clear the fog that was descending on us.
A little while later, the waitress dutifully returned with Dorothea's hash browns. But no toast. She said that they forgot to cook any toast, but they are doing it now. While waiting for her toast, Dorothea tried to cut the steak that they had mistakenly put into her omelet. But the knife was dull and wouldn't cut. It was also dirty. Dorothea went to the kitchen area to request a steak knife for her omelet, and some of the employees there laughed at her.
Now Dorothea and I could get down to eating. About time! Dorothea cautioned me to be calm and not shout when that happened, and I assured her I would be reasonable.
My back was to the kitchen area, so I didn't see anything, but Dorothea was watching, and she said, "Oh my god, if that's the manager, we are in trouble."
"I'm not in trouble," I told her, "Somebody else might be, but not me. The best the people in this place can do right now is to stay away from me. Besides, why do you say that?"
Dorothea said, "Because the waitress is talking to this girl who a while ago was one of the ones horseplaying. She was putting her hands under her armpit, holding out her elbows, and walking around like a chicken."
In front of the customers? I asked myself.
Well, this girl comes over, and Dorothea asked her if she was the manager. The girl said she was the assistant manager. Anyway, we started to register our complaints about the food and service, and before we could get many words out, the "assistant manager" interrupted and began a tirade about how we had nothing to complain about because if we didn't like the food it could be recooked, etc. We didn't get a chance to mention the dirty coffee urn, the dirty knife, the employees laughing at Dorothea for requesting a knife for her omelet, the surly attitude of the cashier, and the general horseplay and childishness of the employees. I did get to mention that the faucet in the bathroom didn't work, and Dorothea managed to get out that the meal order was all screwed up But that was as far as we got, because the "assistant manager" insisted on telling us how we had nothing to complain about. I finally told her that I didn't want her to argue with us, we have made some complaints, and we just wanted her to listen. I'm not sure she heard me, because she never stopped talking. Three times I asked her to stop arguing with us, with no effect. So finally, I told her bluntly, "SHUT UP!"
Dorothea and I got up to leave, and while I was putting my jacket on, I apologized to the diners next to our table for the uproar. They grinned and the man said, "That's all right, man. We understand. Terrible service!"
On our way to the cashier, I saw the "assistant manager" again and told her I wanted to see the REAL manager, not some snot-nosed horseplaying kid who berates customers who have legitimate complaints. As it happened, the REAL ASSISTANT manager was coming into the restaurant.
A Nony Mouse

United States

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#2
Jul 25, 2007
 

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Oh man, make a call to corporate office-they hate it when you do that.
Amy

Nashville, TN

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#3
Aug 6, 2007
 

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where's the part where you almost died ? this can't be the end of the story !!!
samy

United States

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#4
Aug 7, 2007
 
Boy i was reading all that and where is the end ????? when did you almost get killed ???
but besides that ..i was a waitress in many places here in Killeen and I hop is not the only one that has those Problems ...and because of those reasons i do not eat out !!!! i buy my food fresh ..i cook it just the way i like it and i know it's clean ...safe and i do not have to wait !
Howard Roark

Leonardtown, MD

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#5
Aug 17, 2007
 
IHOP is the filthiest place in existence, hands down.
bimbo alert

Harker Heights, TX

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#6
Aug 17, 2007
 
Howard Roark wrote:
IHOP is the filthiest place in existence, hands down.
But it is a mecca for one-legged waitresses!
lucille booker

United States

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#7
Aug 20, 2007
 
ihop is the worst the tables in the augusta ga location are so small, I don't go there anymore
annoymous

Killeen, TX

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#8
Sep 10, 2007
 
i worked at this ihop and just from the story i know who your talking about....thats why i quit working there.5716
annoymous

Oceanside, NY

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#9
Oct 9, 2007
 
I don't know the IHOP I go to in Fair Lawn NJ is clean, great food, and they even took the time to remember my name. And this story wasn't even that bad, yeah it's a bad IHOP but that doesn't mean all IHOP's are bad.
Diamond

Columbus, OH

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#10
Oct 13, 2007
 

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I'm going to register a complaint with you, I spent a few minutes reading your comment, expecting to get to the "Juicy" part on how IHOP had committed attempted murder. Needless to say that I was truly dissapointed when I realized that you had lured me and other readers under false pretenses. Anyways I'll quit whinning about being misled. IHOP, Denny's its all the same they all have terrible service and who knows what they put in your omellete..lol. If you truly want to dine for Breakfast or any other meal at a respectful, clean and closely managed place in Killeen, I will recommend "Hendersons" downtown Killeen. That place my friend is managed by the owner and he is always there asking if the customer enjoyed their service as well as their stay.
rat meat

Killeen, TX

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#11
Oct 15, 2007
 

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I done eat breakfast at Denny's yesterday. They served me sausage and eggs, with toast and hash browns. Well, I find rat meat in my sausage patty. Rat meat, ugh. It was the leg of a rat with its leg bone. The egg was never cooked right, it had white juice running from it. That made me sick. I called manager and he said, he's gonna take $1.00 off my bill and give me coffee for free. can you imagine that? What I said, He said okay $2.00. I just sighed real loud and paid and left. Now what would you have did?

“Arrive. Raise Hell. Leave.”

Since: Jul 07

Newark, New Jersey

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#12
Oct 15, 2007
 

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rat meat wrote:
I done eat breakfast at Denny's yesterday. They served me sausage and eggs, with toast and hash browns. Well, I find rat meat in my sausage patty. Rat meat, ugh. It was the leg of a rat with its leg bone. The egg was never cooked right, it had white juice running from it. That made me sick. I called manager and he said, he's gonna take $1.00 off my bill and give me coffee for free. can you imagine that? What I said, He said okay $2.00. I just sighed real loud and paid and left. Now what would you have did?
LOLOLOL!!!!! STOP DUDE! YOUR KILLING ME!!!! I HAVE FREAKING TEARS COMING DOWN MY FACE NOW!
milgirl30

United States

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#13
Oct 16, 2007
 
rat meat wrote:
I done eat breakfast at Denny's yesterday. They served me sausage and eggs, with toast and hash browns. Well, I find rat meat in my sausage patty. Rat meat, ugh. It was the leg of a rat with its leg bone. The egg was never cooked right, it had white juice running from it. That made me sick. I called manager and he said, he's gonna take $1.00 off my bill and give me coffee for free. can you imagine that? What I said, He said okay $2.00. I just sighed real loud and paid and left. Now what would you have did?
I would have kept the dish and calle dlocal reporters and sued the heck out of them forget the $2.00 discount;that is just nasty and disrespectful to your appetite.
milgirl30

United States

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#14
Oct 16, 2007
 
Okay forget the $2 discount, I would have saved the distasteful dish and called local reporters.That's just nasty to one's appetite ! Can you say health department?
Diamond

Columbus, OH

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#15
Oct 16, 2007
 
rat meat wrote:
I done eat breakfast at Denny's yesterday. They served me sausage and eggs, with toast and hash browns. Well, I find rat meat in my sausage patty. Rat meat, ugh. It was the leg of a rat with its leg bone. The egg was never cooked right, it had white juice running from it. That made me sick. I called manager and he said, he's gonna take $1.00 off my bill and give me coffee for free. can you imagine that? What I said, He said okay $2.00. I just sighed real loud and paid and left. Now what would you have did?
Tell me you took them up on their offer...its not many times that you get those huge discounts..
TexasHonee

Desoto, TX

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#16
Oct 20, 2007
 
Amy wrote:
where's the part where you almost died ? this can't be the end of the story !!!
lol
anony-mouse

Arvada, CO

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#17
Dec 5, 2007
 
rat meat wrote:
I done eat breakfast at Denny's yesterday. They served me sausage and eggs, with toast and hash browns. Well, I find rat meat in my sausage patty. Rat meat, ugh. It was the leg of a rat with its leg bone. The egg was never cooked right, it had white juice running from it. That made me sick. I called manager and he said, he's gonna take $1.00 off my bill and give me coffee for free. can you imagine that? What I said, He said okay $2.00. I just sighed real loud and paid and left. Now what would you have did?
You can't be serious, please tell me your just joking. Nobody in their right mind would have walked out of there without a pending lawsuit and a free rat meal.
Reporter at your service

Killeen, TX

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#18
Dec 5, 2007
 
milgirl30 wrote:
Okay forget the $2 discount, I would have saved the distasteful dish and called local reporters.That's just nasty to one's appetite ! Can you say health department?
I sooooo want to do this story - never ever be compomised by food erved to you! Yu know the local papers, oremail meat mikhali50@HOTMAIL.COM
Reporter at your service

Killeen, TX

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#19
Dec 5, 2007
 
Ummmm for a reporter that was very poorly written but its late and my Fort Hood story is driving me nuts - I swear I can type ;)
ryan bradley

Gatesville, TX

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#20
Dec 7, 2007
 

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one time, there was tabasco sauce in the syrup urn. There was absolutly no syrup in it

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