James

United States

#1 Apr 25, 2009
I went there because I felt like I had something in my eye. I am a carpenter and that happens. But, after a week and a half it didn't feel better it was feeling worst. I went to eyemart express and they found a metal sliver lodged in my eye .That took me by surprise. They were so professional and had me feeling safe and comfortable. They had me painlessly without anything struck In eye back underway in minutes. Thank y'all
dani

Killeen, TX

#2 Jun 17, 2009
this is the killeen store ...the Mgr Vickie is rude she doesn't even have a high school diploma...i went in and she was speaking down to her employees.she is very racism towards certain ppl i have seen this on several occasions. i will never go there again.
dani

Killeen, TX

#3 Jun 17, 2009
I'm speaking of eyemart express
dani

Killeen, TX

#4 Jun 18, 2009
the mgr. Vickie will also give you a free pair of frames and lenses when you complain about her service.her house was busted last yr for a meth lab and this is the type of person they have running their store...eyemart express store 65 in killeen.
Gabbi

Killeen, TX

#5 Mar 20, 2013
I went there yesterday to get glasses and i asked if they could use my frames that I've had but barely use for the new prescription. They said yes that they could and that it woukd be ready the next day. I get a call saying that they broke the frames and I had to come in and buy a new frame. I go in there shortly and the person who I first talked to was rude and didn't listen to anything I said and just said i need to buy a new frame at full price. I told him that I wasn't going to be happy with that because they broke the frame when it was in their care. He called the manager Vicki, though she did listen to what I had to say she still acted rude to me and said they couldn't replace the frames because they didn't have it them so I still had to pay for it. I wasn't happy at all because I knew that they could just replace it with a different frame. They gave me a discount but I still had to pay the last 80% of the frames. I still don't have glasses, luckily I have contacts, but I will not be going there again and neither will my parents. They just lost 3 customers today.

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