Review: Dean's Auto Plaza

Review: Dean's Auto Plaza

Posted in the Hanover Forum

wurstrunsever

Hartsville, SC

#1 Sep 3, 2013
Just saw an 06 jeep purchased from them.........
Rusty undercarrige, shit tires all this for around $10000. Stay away unless your mechanically inclined or are a junk collector. Should change name to Deans Auto Salvage.
boblindsay

Hartsville, SC

#2 Sep 3, 2013
Yeah, I looked at 69 ford they had. They got more turds there than the Hanover Shoe Farms pastures.
wurstrunsever

Hanover, PA

#3 Nov 9, 2013
313A Railroad st. Srewsbury, PA for spontainious gay sex. ask for greggie. will trade services for country music posters and baseball cards.
Shaun

Paterson, NJ

#4 Feb 8, 2014
Yea we got a Malibu from them a couple months ago and it's been in the shop. 3 times for a broken steering column and now all the sudden tie rod ends are bad and needs a new throttle body, this car was just inspected. It must be nice to have a shop ( hanover lube and brake) were they can just slap stickers on and tryn fix cars ... They have terrible customer service and sell nothing but junk, so all in all I will not EVER RECOMMEND ANY ONE TO DEANS AUTO PLAZA........ However I do recommend bob ruth ford where we just purchased a Pontiac g6
Stacy Krieger

Shippensburg, PA

#5 Mar 24, 2014
Purchased a 2005 Nissan Frontier on 3/7/2014. It was never inspected prior and it needed new brakes, rotors and a muffler. We got the truck back and a cupholder and mat was missing and they removed the fog lights because they didn't work and since they were not from the factory we now have a truck with 2 holes in it. Then the transmission didn't seem right, we took it back and the truck needs a brand new transmission. We have had the truck for 3 weeks and it has been in the shop for 2 and they gave us a piece of crap loaner vehicle. Horrible customer service and they won't even apologize for the inconvenience! Do not buy a vehicle there....we are stuck with a vehicle that will probably need repaired once a month....very frustrating!
Liette

Spring Grove, PA

#6 May 7, 2014
I purchased a 2002 Trailblazer a year ago. The first week I had to get a new battery! I've had it in the shop 8 times now for major repairs. They are the biggest liers! They also charged me $3000 more than it's worth. Don't take it to their garage as they will screw something else up. They had to replace the catalytic converter and never put oil back in my car! The tires were shot and the windshield had dings that needed fixed and several other major repairs. NEVER buy from Dean's! They are SCAM ARTISTS !!!
Nicole

Chambersburg, PA

#7 Aug 15, 2014
I got a 06 liberty from them back in March and had no problems
Took notice I was only given a 90 day warranty and now I have to get new spark plugs
Air filter catalytic converter new keys because of a sensor in them won't allow my car to start and we noticed rust above hatch light and they said well nothing we can do about that it's my problem now :(
I wish I would have seen all this before I bought it since I was referred by someone :(
lesson learned

York, PA

#9 Sep 4, 2014
Bought 2 cars from them every time a repair was needed wether big or small was always 800.00 was the quote told me I needed an oil pan and they would not change oil in it for fear of breaking the pan (of course everything wasn't covered by half ass warranty) so we took our car to another mechanic and he said there is nothing wrong with the oil pan(boy was I mad) needless to say I will never purchase from them again and even though my car is under warranty they will never work on it again!
Lisa m and family

Lebanon, PA

#10 Feb 8, 2015
We had an awesome experience at dean's auto plaza. We were there for only an hour and we walked out of there with the vehicle we can afford. It was a wonderful experience to have the staff actually listen to us and what we were looking for. The customer service was amazing, and they were all very friendly and understanding. We had been put through the ringer with another dealer and at dean's auto plaza we were listened to and treated like family. It was a wonderful and extremely exciting experience for our family. We will be buying our next vehicle from them very soon!!!
Scott123

Hanover, PA

#11 May 7, 2015
Dean is a piece of shit. He only pays $150 for a car and sells it for $15,000. He owns Hanover Lube and Brake and they just slap an inspection sticker on the piece of shit cars with rusty floor boards and frames. Then after you buy the car and take it to get it inspected nexr year it will cost you $7,500 to get the frame and floorboards patched or you will be told it can not pass inspection ever. That is why he is a multi trilionaire. He is a thief and a conartist. He needs to be put in prison for life and he needs to lose all his businesses and his inspection license and dealer licenses. Please for the love of the lord stay away from this monster. I bought a 2002 Dodge Ram of this asshole for $35,000 with a brand new inspection and emissions sticker. Next day brakes went out and almost assholed a car and check engine light came on. took it to my mechanic and he found rust holes in the floorboards the sizwle of a football amd the frame was gone. Brakes and tireods and ball joints were shot. Catalytic converters amd egr valve was shot. How did this pass inspection? Worse part is I bought this truck as is where is. Now I am stuck paying on a truck that is dangerous to drive. Stay away.
Truthfull1

Hanover, PA

#13 Jul 10, 2015
Scott123 wrote:
Dean is a piece of shit. He only pays $150 for a car and sells it for $15,000. He owns Hanover Lube and Brake and they just slap an inspection sticker on the piece of shit cars with rusty floor boards and frames. Then after you buy the car and take it to get it inspected nexr year it will cost you $7,500 to get the frame and floorboards patched or you will be told it can not pass inspection ever. That is why he is a multi trilionaire. He is a thief and a conartist. He needs to be put in prison for life and he needs to lose all his businesses and his inspection license and dealer licenses. Please for the love of the lord stay away from this monster. I bought a 2002 Dodge Ram of this asshole for $35,000 with a brand new inspection and emissions sticker. Next day brakes went out and almost assholed a car and check engine light came on. took it to my mechanic and he found rust holes in the floorboards the sizwle of a football amd the frame was gone. Brakes and tireods and ball joints were shot. Catalytic converters amd egr valve was shot. How did this pass inspection? Worse part is I bought this truck as is where is. Now I am stuck paying on a truck that is dangerous to drive. Stay away.
....Not sure how truthful this guy is...think you have to be a little short of a full load to fall in to a trap like he explained. Where you asleep when you signed, or did they force you to buy it....???
Rpc327

Shrewsbury, PA

#14 Jan 11, 2016
In June of 2015, I purchased a 1999 Mercury Grand Marquis From Deans Auto Plaza, this car looked like it just came out of the showroom, in the 6 months since, there have been 0 issues with my car, I love it.they also helped get the car I Wanted, and on top of that I am Rebuilding my Credit, my score has increased about 40 points since I purchased my car,
VroomVroom717

Hunt Valley, MD

#15 May 25, 2016
Just purchased a 2009 Toyota Venza from them. Want to put out there that they are under new management now and things have turned around 1000%. All cars on their lot were in decent shape they do not sale super cheap junk cars. They have great financing and everyone is friendly. The new management isn't doing the junk warranty anymore either they offered me a 12m 15,000 mile warranty that basically covers everything that moves on a vehicle minus basic things such as breaks and tires. The warranty also offers road side assistant. If i were you i would go check it out for yourself this place has really turned it around.

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