MedExpress opens in South Hanover

MedExpress opens in South Hanover

There are 40 comments on the Evening Sun story from Jun 1, 2011, titled MedExpress opens in South Hanover. In it, Evening Sun reports that:

The new MedExpress urgent care center on Baltimore Street opens today, offering both a physician and full staff on-site 12 hours each day, and some competition for Hanover Hospital, which operates an urgent care center just down the street.

Join the discussion below, or Read more at Evening Sun.

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My Opinion

East Berlin, PA

#21 Jun 2, 2011
also wrote:
So what happens if a patient needs to be transported to the hospital with a life threatening illness or injury? What if the pateint only has Capital?
I would blame Capital. We can't expect the hospital to roll over and die because the largest insurance company wants to pay them less. I agree with the person who said HH stood up to Capital. good for them!
Question

Hanover, PA

#22 Jun 2, 2011
Brenlou69 wrote:
<quoted text>
The one in South Hanover...affiliated with Hanover Hospital.
You need to read the article again and get your names straight. It is Express Care, clearly stated in the article. Your complaint is falling on deaf ears.
also

Hanover, PA

#23 Jun 2, 2011
My Opinion wrote:
<quoted text>
I would blame Capital. We can't expect the hospital to roll over and die because the largest insurance company wants to pay them less. I agree with the person who said HH stood up to Capital. good for them!
Again I ask what happens to the patient who is facing a life threating illness or injury? Example a loved one who is having a heart attack or stroke and you have a certain amount of time to administer medication and treatment?
Wow

Hanover, PA

#24 Jun 2, 2011
LogicPrevails strikes again with your illogical thinking. I've seen you post on other threads to support local Hanover....and now you are saying to support an out of the area competitor? How do you personally know that the hospital and Express Care locations do not have their "crap" together? Are you basing this off other posts in this thread? Not a reliable resource....I have been to both the Hanover Hospital and the Express Care and have received excellent care, treatment, and service.
LogicPrevails wrote:
Glad to see a new place to compete with HH, especially since I'll no longer go to HH when the Cap. Blue Cross gets dropped. I hope they do extremely well and get HH to get their crap together at the hospital and express care locations.
My2cents-no refunds

East Berlin, PA

#25 Jun 2, 2011
also wrote:
<quoted text>
Again I ask what happens to the patient who is facing a life threating illness or injury? Example a loved one who is having a heart attack or stroke and you have a certain amount of time to administer medication and treatment?
I am not an expert, but I 'think' most insurance companies have a clause that in a life threatening emergency, they will pay an out-of-network-provider if they are the closest facility, at the same rate as an in-network-provider so long as it is life-threatening.
Well Informed

Hanover, PA

#26 Jun 2, 2011
One should really validate the facts before posting. Go visit MEDExpress and ask them if they will accept Medical Assistance patients? I did. The answer is no. So they might take advantage of the Capital Blue Cross vs Hanover Hospital issue. They are a 'for profit' business, good for them. This too will be time limited. On the other hand, they will forsake those in our community who rely on medical assistance for their healthcare needs. Kudos to those who support the hospital, the entity that is truly there for us 24 x 7. By the way, someone do the research and post how much business Capital is losing. Didn't they lose a big contract for PA state employees? How many companies are choosing an alternative. For thosed of you who don't care for PA's, Ask MedExpress when they use PA's. They do, and they will, when their patient visits get to be more than their doctor can handle.
also

Hanover, PA

#27 Jun 2, 2011
But if as of July 2012 they are not in contract with them and a patient has a life threating illness and injury it is the patient that ultimately pays the price. I understand that capital pays 35% less but is that worth more then a human life? Time is critical when having a serious injury or illness so really until it happens to a loved one will people understand that adding extra time to be transferred to York and or Gettysburg Hospital delays treatment. So is the hospital really a "hero" for standing up to an insurance company who pays less when it just might mean losing your husband/wife/mother/father/chi ld because they have Capital? Geez I dont know about you but i'll be damn if I wanna hear and see a flat line because the hospital 5 minutes aways is told to reroute because of insurance. Yeah real hero's there
wow

Hanover, PA

#28 Jun 2, 2011
I could be wrong but I believe if you have a serious injury or illness (heart attack/ stroke/ breathing etc) the nearest hospital has to take you, make sure your stable and once stable transfer you to a hospital that accepts your insurance.
south hanover resident

Hanover, PA

#29 Jun 2, 2011
Very well said from the Hanover person about the Access, Gateway, etc insurance. Or even an HMO insurance that specifies a doctor that YOUR insurance holds a contract with.....learn your insurance. Stop getting mad at a facility and bad mouthing them when YOU are the one that doesn't understand. Start following YOUR insurance guidelines. If you don't like them....then get new insurance. I happened to be waiting my turn to go back when a patient was at the window yelling at the very nice receptionist because they did not participate with that persons insurance. That person looked like an "a__" in front of their child and everyone else.
just saying

Carlisle, PA

#30 Jun 3, 2011
Brenlou69 wrote:
<quoted text>
The one in South Hanover...affiliated with Hanover Hospital.
Hanover Hospital has the Express Care NOT Urgent Care. Are you sure you know where you went..maybe that is the problem.
happy

Hanover, PA

#31 Jun 3, 2011
south hanover resident wrote:
Very well said from the Hanover person about the Access, Gateway, etc insurance. Or even an HMO insurance that specifies a doctor that YOUR insurance holds a contract with.....learn your insurance. Stop getting mad at a facility and bad mouthing them when YOU are the one that doesn't understand. Start following YOUR insurance guidelines. If you don't like them....then get new insurance. I happened to be waiting my turn to go back when a patient was at the window yelling at the very nice receptionist because they did not participate with that persons insurance. That person looked like an "a__" in front of their child and everyone else.
Chill out whatcha yelling for? Goto your Dr for a chill pill my God!

Since: Feb 10

Location hidden

#32 Jun 3, 2011
Wow wrote:
LogicPrevails strikes again with your illogical thinking. I've seen you post on other threads to support local Hanover....and now you are saying to support an out of the area competitor?

Yes, I am. Competition increases the level of services provided, drives down cost, and gets rid of those providing sub-standard service. Take a basic economics course at HACC, it really isn't that difficult.

Wow wrote:
How do you personally know that the hospital and Express Care locations do not have their "crap" together? Are you basing this off other posts in this thread? Not a reliable resource....I have been to both the Hanover Hospital and the Express Care and have received excellent care, treatment, and service.
<quoted text>

I know because I've been to them a few times. Enough to know that most of the time for anything other than basic, run-of-the-mill conditions they have no clue what they're supposed to do. Twice I went to HH for a medical condition and both times they had to consult with an "out of the area competitor" (Hershey Med) to determine what they were supposed to do. I won't give them the chance for a third time - and this was with the SAME doctor.

It's got nothing to do with other posts on this thread; your assumption is incorrect, just like your ignorance of the ramifications of supporting a sub-standard business. You'll just end up with mediocrity.

And by the way, it's not the nurses and non-doctor staff that are the issue at HH and their express locations, it's the doctors themselves. The nurses were incredibly understanding and helpful in trying to convey what was going on to a clueless doctor.

Since: Feb 10

Location hidden

#33 Jun 3, 2011
also wrote:
<quoted text>
Again I ask what happens to the patient who is facing a life threating illness or injury? Example a loved one who is having a heart attack or stroke and you have a certain amount of time to administer medication and treatment?
You make an excellent point. Many insurance companies will charge you out-of-network provider charges regardless of the condition - at least that's been my experience with 2 different insurance companies.

It appears that HH would rather not have any business from those carrying those dropped companies rather than get some business from them. Even at a reduced cost they're making money hand over fist, but that's not enough for them to continue expanding I guess.
Curious

Littlestown, PA

#34 Jun 3, 2011
Who are the owners of the new MedExpress?
Easy

Shippensburg, PA

#35 Jun 3, 2011
Curious wrote:
Who are the owners of the new MedExpress?
You need to read the article again. And since you have a computer just do a search and check out their site. Easy, even a cave man could do it.
Wow

Hanover, PA

#36 Jun 3, 2011
Actually, have taken numerous economics courses during my undergrad and graduate school. Your economic theory would be true, if there is sub-standard service being provided by HH and Express Care. It will not drive down costs, as this new "for profit" business will most certainly charge at least what HH and Express Care charge.

Also, you obviously did not read the advertising of what Express Care is designed to treat. They are only supposed to "treat colds, coughs and flu, eye and ear infections, pulled and strained muscles, cuts and scrapes, bites, stings and rashes, stomach aches." The are supposed to also do "physicals" I pulled that straight from the Express Care website. So, if that is what they are supposed to treat ("run of the mill conditions"), then why would they treat anything outside of that? I guarantee you MedExpress will only treat these same "run of the mill conditions". If you have something going on outside of these "run of the mill conditions", then you go to your family doctor or the ER.

And how is Hershey Med a "out of the area" competitor with HH? Did they open a hospital in Hanover? Nope. How about you compare apples to apples? I would hope that my doctor would consult with others to provide me the best possible care. I encourage you keep posting on these threads for the Evening Sun. It allows us all to get a glimpse into how illogical your thinking is!
LogicPrevails wrote:
<quoted text>
Yes, I am. Competition increases the level of services provided, drives down cost, and gets rid of those providing sub-standard service. Take a basic economics course at HACC, it really isn't that difficult.
<quoted text>
I know because I've been to them a few times. Enough to know that most of the time for anything other than basic, run-of-the-mill conditions they have no clue what they're supposed to do. Twice I went to HH for a medical condition and both times they had to consult with an "out of the area competitor" (Hershey Med) to determine what they were supposed to do. I won't give them the chance for a third time - and this was with the SAME doctor.
It's got nothing to do with other posts on this thread; your assumption is incorrect, just like your ignorance of the ramifications of supporting a sub-standard business. You'll just end up with mediocrity.
And by the way, it's not the nurses and non-doctor staff that are the issue at HH and their express locations, it's the doctors themselves. The nurses were incredibly understanding and helpful in trying to convey what was going on to a clueless doctor.
hanover

Hanover, PA

#37 Jun 3, 2011
south hanover resident wrote:
Very well said from the Hanover person about the Access, Gateway, etc insurance. Or even an HMO insurance that specifies a doctor that YOUR insurance holds a contract with.....learn your insurance. Stop getting mad at a facility and bad mouthing them when YOU are the one that doesn't understand. Start following YOUR insurance guidelines. If you don't like them....then get new insurance. I happened to be waiting my turn to go back when a patient was at the window yelling at the very nice receptionist because they did not participate with that persons insurance. That person looked like an "a__" in front of their child and everyone else.
Yes, you could not be more accurate. It amazes me how many people act like raving lunatics when they are told that they are expected to pay a copayment for an office visit. Their heads almost spin in circles and you are waiting to have pea soup vomited on you (like a scene out of The Exorcist) They act like it is some sort of big surprise or that you are trying to screw them out of money. You must be keenly aware of your insurance plan and if you do not understand it, there is a convenient 800 number located on the back of the insurance card and you can speak to someone about things like copayments, facilities that participate with your insurance, what facility to go to in the event of an emergency, the cost of prescriptions, etc....and the list goes on. Just like the motto for Boy Scouts "always be prepared".
hanover

Hanover, PA

#38 Jun 3, 2011
also wrote:
So what happens if a patient needs to be transported to the hospital with a life threatening illness or injury? What if the pateint only has Capital?
That is a very good question. I personally have Capital Blue Cross and I have already contacted my insurance company regarding what I am to do if I need emergency care at Hanover Hospital after the contract expires and now I know what to do if and when the time comes. So, if anyone holds Capital Blue Cross insurance, this may be a good time to investigate what to do when 2013 rolls around and Hanover Hospital drops the contract. During an emergency is not the best time to figure out the ins-and-outs of your particular health plan. Take a few minutes now and make a phone call-it just may save your life and a hefty bill.
Nurse

United States

#39 Jun 3, 2011
People are so ridiculous!! Obviously in a life threatening emergency you are going to the closest facility weather you want to or not because you need seen asap. Your ins. will cover what they have contracted for because of emergency issues. Again, you need to know your plan. As for express care. Yes they only have PA's. They are no substitution for your primary doctor's office. Why you wouldn't call them for your kids especially is beyond me. Don't complain about express care not seeing medical assistance pt's, GO TO YOUR REGULAR DOCTOR!!!! People with that benefit don't understand that you can only be seen by the PCP you choose.
happy

Hanover, PA

#40 Jun 3, 2011
Nurse wrote:
People are so ridiculous!! Obviously in a life threatening emergency you are going to the closest facility weather you want to or not because you need seen asap. Your ins. will cover what they have contracted for because of emergency issues. Again, you need to know your plan. As for express care. Yes they only have PA's. They are no substitution for your primary doctor's office. Why you wouldn't call them for your kids especially is beyond me. Don't complain about express care not seeing medical assistance pt's, GO TO YOUR REGULAR DOCTOR!!!! People with that benefit don't understand that you can only be seen by the PCP you choose.
WRONG! Hanover hospital will no longer CONRACT with Capital Blue Cross for atleast a YEAR so no contract NO payment to Hanover Hospital! Very valid question was posed to us who only have Capital Blue Cross from work. The hospital wants us to check other plans through our employers.... Its not that easy when thats ALL that is offered!! 2nd of all when a local Dr.s office refers you to go there because they are booked for days n cant get you in then you have no choice but to try to get in at express care. So inform the DR.s STAFF who is misleading their patients in thinking they can be seen at another office! Get off your damn high horse and speak professional to people who are MISLEAD!

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