Kool Smiles making some parents frown

Full story: WAVY Norfolk Hampton Roads

For some Hampton Roads parents, their child's first trip to the dentist became their last .
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201 - 207 of 207 Comments Last updated Oct 18, 2013
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denise

Norfolk, VA

#301 Dec 13, 2012
I just moved to VA in Aug. I had and excellent dentist in NJ....DR Russelle Singleton!! I am looking for a dentist and came across Koll smiles!! guss thats a NO GO!!!!
Just Me

United States

#302 Feb 21, 2013
I am so glad to see this for the first time. I worked for Kool Smiles for about 3 months doing marketing and recruting new patients. I was to focus on medicaid patients to the point I was instucted to basically set up camp at the local family service office. I noticed that most kids that came into the office left crying. I became very suspecious of the situation and soon quit. I will have to say I did gain some good marketing skills to use for my own personal business.
Linda

United States

#303 May 5, 2013
As far as who ever wrote "what dentist do you know that takes walk ins" I had been in chronic pain for almost a week with a wisdom tooth that I desperately needed to be taken out, although I'm not a patient or fan of kool smiles, that's why dentist take walk ins!!!!
first time

Addison, TX

#304 Jun 5, 2013
I was reading all these bad comments about kool smiles and im getting scared to take my 3 year old daughter now. My daughter has always hated the dentist, she has seen several dentist due to that she fell and needes a crown on her front teeth. Also she just stopped drinkin feom a bottle but that left her teeth real bad. And her previous dentist wont do anything since she cries and kicks and also she pukes because she wont let them check her teeth. But shes been suffering for a week now. Her teeth really hurt and bleed and a friend of mine told me she took her daughter to kool smiles and that her daughter had the same problem as my daughter and they still cheked her. Also she said that they did let her go in with her at all times and not just for the cleaning also for other procedures. This is in Texas so I dont know if on kool smiles is bad up in other states.. but im scared to take her tommorrow..
Kool Smiles

Winchester, VA

#305 Sep 26, 2013
I will agree they can be a little rough with the younger kids, anyone under age 5, it is because they are not a pediatric dentist, they are set up for older children and adults. Personally Kool Smiles has saved my life, I had systematic periodontal disease, my face, sinuses, and throat kept swelling and they were the only place to find out what was wrong. I had gone to ENT, Urgent Care 3 times and was Hospitalized none of them knew what was going wrong. Thank you Kool Smiles for extending my life, I will never forget what you have done for me.
Ric

Rock Hill, SC

#306 Oct 15, 2013
I took my daughter to Cool Smiles in Rock Hill SC, her first visit there. They did x rays and cleaning. I got a bill that said florid application, which I did not authorize and the bill was $ 345. she had no cavities or problems. I am told most dentist would charge about $125 for the same services that she received. i believe they are crooks.
Morgan

Fort Lee, VA

#309 Oct 18, 2013
Don't take your kids here go to a real dentist. They are rude & unprofessional & should be closed down. I will never take my kids there again!!!

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