Review: Tony Soprano's Pizza

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Anna

Mays Landing, NJ

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#1
Jun 13, 2009
 

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do not use this restaurant. There is a server at this location named laura who is nothing but the worst server ive ever seen. If you are seated here and get her as your server, you might as well just get up and walk out. Or get up and walk to the kitchen to get your own food because if it was left up to her..youd starve. She has the wosrt way of talking to people and an iggnorance in her tone of voice. Its not worth the trouble.
Nichole

Marlton, NJ

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#2
Jun 29, 2009
 

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The woman who answers the phone when you make your order is so rude!
this place sucks

Bristol, PA

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#3
Jul 13, 2009
 

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rude and crude
Greg

Newport News, VA

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#4
Jul 20, 2009
 

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We stopped going here b/c the service was way too slow. I have an hour for my lunch break and they couldn't serve me quickly enough. I've waited 40 minutes for my food at this restaurant.
Michael

Sicklerville, NJ

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#5
Jul 30, 2009
 

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The service here is absolutely horrible. I had a complaint and talked to the manager and was hung up on twice!!! She said, "We are the best in town that is why it takes so long to deliver." I waited over 1 hour for a pizza....I have never ever waited that long except each time we order for sopranos. The delivery people are very nice but the people who take your order are horribly rude, and obviously so is the management. POOR POOR POOR.
tater

United States

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#6
Aug 16, 2009
 

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I ate there 1 time it was great!!!
cmc

AOL

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#7
Aug 26, 2009
 

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Such a shame because the food is good, but HOrrible(to say the least)Service. Just for that reason I REFUSE to give them my business. Know a lot of people that feel the same way. Hopefully they'll getthe hint once people stop using them.
Mary

Philadelphia, PA

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#8
Sep 14, 2009
 

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For the above comments, I dine there once sometimes twice a day and never had a bad experience. Candie (MGR) is part of the family and I found her to be very sweet and personible. She is not rude as she appears to be, I've noticed her to be very quite and shy. She does indeed smile! Although, I've also noticed she is very hard on the other workers and doesnt' let hardley anything excape her attention which is one reason why I will continue to eat there because I know she does not allow any funny buiseness to take place as far as how the food is being handled and prepared! Candie has never failed to remember my name or any other customers names that walk in while I'm there. She makes me and my family feel like were part of there place! She just has a very reserved type of personality! Very hard worker and strict at times!
I will however have to agree about the comment made about the waitress Laura. She is not very personible and appears lost all the time. That doesn't mean I'm not going to continue eating there. I just ask for someone else to wait on me! I also realize that it is hard to get good help as I to am in buiseness for myself! I also realize that, that restaurant isn't exactly the type of place to go to for a special occasion so you might not get the kind of waitress that is trying to earn an honest living eapecially in a restaurant of such a small size and a restaurant of that stature.
I don't care about the wait, I know that all there food is made fresh to order and everything made there is homemade! Why would I go to eat at Nino's down the street or some of the other atrocities around there when I can eat at a place where I know that they have more than 2 customers a day!
Former resident

United States

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#9
Sep 19, 2009
 

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name is original
HappyInHammonton

Hammonton, NJ

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#10
Oct 31, 2009
 

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Won't order from this establishment again. First time I ordered (by phone/for pick up), they got the order wrong ~ THEN gave my husband a hard time as he waited "patiently" at the counter for them to correct it {they acted like he should have just taken the wrong items and been happy!}. He said they made a spectacle out of him and [he felt] purposely tried to embarress him and make him out to be the one that ordered wrong! When he finally got our order home (the bottom of the pizza was all burnt and the toppings were raw). I followed up with a phone call and the guy (I thought it was someone in a managerial position) gave me a hard time. WHAT THEY NEED TO REMEMBER IS, ESPECIALLY IN HAMMONTON ~ THERE IS CERTAINLY NO LACK OF *OTHER* PIZZA PLACES TO ORDER FROM--AND THAT'S EXACTLY WHAT I HAVE DONE EVER SINCE!
Mary

Philadelphia, PA

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#11
Oct 31, 2009
 

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HappyInHammonton wrote:
Won't order from this establishment again. First time I ordered (by phone/for pick up), they got the order wrong ~ THEN gave my husband a hard time as he waited "patiently" at the counter for them to correct it {they acted like he should have just taken the wrong items and been happy!}. He said they made a spectacle out of him and [he felt] purposely tried to embarress him and make him out to be the one that ordered wrong! When he finally got our order home (the bottom of the pizza was all burnt and the toppings were raw). I followed up with a phone call and the guy (I thought it was someone in a managerial position) gave me a hard time. WHAT THEY NEED TO REMEMBER IS, ESPECIALLY IN HAMMONTON ~ THERE IS CERTAINLY NO LACK OF *OTHER* PIZZA PLACES TO ORDER FROM--AND THAT'S EXACTLY WHAT I HAVE DONE EVER SINCE!
If the bottom of the pizza was burnt there is absolutely no possible way the toppings would have been raw considerring the fact that the toppings go on the pizza before it goes in the oven to be cooked. Also, almost every pizza topping comes pre-cooked right from the packages.Look it's okay to be a little sour about a situation, but over exageration should be considered a crime !
Mary

Philadelphia, PA

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#12
Oct 31, 2009
 

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Soprano's in my opinnion is a breath of fresh air with there esquiste blends of sauces and what I believe is first rate ingredients and knowledge of how to put them together. I have worked in Hammonton for over 25 years and I have eaten in all the restaurants in hammonton and all surrounding areas and have been in the store several times and yes a few mistakes have been made while I was in the pizzaria and they were handled in a proffesional manor. I can tell you that most of these malcontents are not aware that all food at Soprano's is made fresh to order! Most of these complaints that I read are either unfounded from a possible competitor and also what I believe and witnessed is for the most part a Mc. Donalds mentality. In other words, junk food belly fillers who want their food now!
HappyInHammonton

Hammonton, NJ

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#13
Oct 31, 2009
 

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Mary wrote:
<quoted text>If the bottom of the pizza was burnt there is absolutely no possible way the toppings would have been raw considerring the fact that the toppings go on the pizza before it goes in the oven to be cooked. Also, almost every pizza topping comes pre-cooked right from the packages.Look it's okay to be a little sour about a situation, but over exageration should be considered a crime !
Wasn't even gonna reply to you..because I know the pizza we received and I don't have to EXPLAIN to you what we got and WHY we were unhappy with it ~ I was giving MY OPINION, and you are certainly entitled to your's. The pizza was as I described--burnt crust/raw toppings...PERIOD. Did you ever consider they could have thrown SOME of the toppings on AFTER the BURNT pizza came out of the oven!? I don't need to "over-exaggerate" - it was what it was. I have so many OTHER fine pizza places in the area ~ I can choose NOT to order from this establishment if I please, and you may order your pizza from ANYWHERE you'd like *smiles*.
laura

United States

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#14
Nov 9, 2009
 

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hey anna think its so funny how ur the only person thay would ever say something like tht lol u must not have a life sweet heart
Anna wrote:
do not use this restaurant. There is a server at this location named laura who is nothing but the worst server ive ever seen. If you are seated here and get her as your server, you might as well just get up and walk out. Or get up and walk to the kitchen to get your own food because if it was left up to her..youd starve. She has the wosrt way of talking to people and an iggnorance in her tone of voice. Its not worth the trouble.
NoNoNO

Sicklerville, NJ

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#15
Dec 6, 2009
 

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There's a reason why 3 other restaurants who have been at the same locations as Tony Soprano's have failed. CUSTOMER SERVICE. I feel very intimidated by some of the people there. The food is AWESOME but the CUSTOMER SERVICE is awful too many times. Sometimes they're nice but I think they hate their jobs and it shows.
josie

Hammonton, NJ

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#16
Dec 13, 2009
 

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we eat there a lot. mostly wraps and pizza, steak sand. fries. Food is always good. Don't like the dining room too much. Very bare could be fixed up but I think they do more take out. Also don't like the fact that while eating we are close to the bathrooms. Sorry just a personal peeve of mine.Never had delivery. Also I must say when they first opened they had a really annoying woman working the dining room. Sorry guys. She was extremely loud and disruptive. She would stand on one side of the dining room and yell to customers on the other side. She also would constantly bad mouth the cooks. One night a family of 4 came in and she ran around telling the owner she gave them something free because they were from her hometown. We just looked at her like she was crazy. Do what you want but don't let the other customers know,and I don't know about anyone else, but when I go anywhere to eat, I don't want to hear the staff complaining about the kitchen help. Very Very tacky. So we stopped going there but have just gone back and thankfully there are 2 college age girls who are very nice and friendly. And they don't yell!!!
BeckFan

Sicklerville, NJ

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#17
Dec 21, 2009
 

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I think there's a reason they call this place Soprano's. If you don't like them then get outta there.
mike

Hammonton, NJ

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#18
Sep 14, 2011
 

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and racist !!!
mike

Hammonton, NJ

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#19
Sep 14, 2011
 

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this place sucks wrote:
rude and crude
and racist !!!
Talking2U

Hammonton, NJ

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#20
Sep 17, 2011
 

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I don't think they like people to actually dine in. My wife and I were forcefully reminded when we ate there that they have delivery and take out. Duhhhhhh. Which Pizzeria doesn't?????? It was just me, my wife and at another table was one lady. Neither of us where loud. We just ate our meal $30 and left as soon as we finished. WE've never gone back. I think it's some sort of front.

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