GEICO made me so Happy I learned how to use spell check to share the story
Posted in the Hamler Forum
#1 Jul 12, 2013
A true Auto insurance Story
The Auto insurance company covering the auto for the person I was representing is Allstate.
Allstate beat me and their insured up with Low ball pricing on a damaged Vehicle and actual verbal abuse on the telephone I over heard Bruce telling the claimant in a mocking voice her auto is junk and telling her she is lucky they are offering her what they offered and just all kind of mean nasty comments until I took the phone then I was abused.
Other then Philip everyone I spoke with from Allstate handling this claim was rude mocking & threatening all the way through making this hard time for their customer turn into a living nightmare.
When we refused Allstate's low ball offer they pulled the auto rental from their loyal customer at once , leaving them with out a car to attend MD visits & with out caring if customer needed an auto to go to work.day 13 imagine your auto wrecked pain MD visits work and no car and a unreal very low ball offer.
I was acting as a representative for the Allstate customer who was to upset to continue to negotiate with Allstate after the so called negotiations immediately turned in to the office manager Bruce calling the claimants car junk and the engine damaged . I was treated Rude and unfair my opinions were belittled and considered worthless by the Allstate adjustment claim managers
the company who covered the person that hit the person I was representing is a GEICO customer.
Geico did the right thing by me first time around I was in shock the young man who adjusted my claim came to a fair quote while he was still in my driveway. it was almost exactly the same figure I valued the claim to be after I knocked my brain and strained my eyes for days researching the fair market value for this Automobile. I looked at markets for this auto all across NJ& the USA it was hard and exhausting work for me separating trim packages and condition miles etc. after all those hours and days I had a fair price set in my head.
The young professional Geico Auto Damage adjuster came to his price in a short period of time after he carefully examined every inch of the auto right in front of me.
after getting beat up by the big hard hands of Allstate on this Auto claim .
It was refreshing to speak to real professional fair auto adjuster.
MR. William L . Hichman from the Highland Park NJ GEiCo office was very polite he listened to my concerns explained his procedures and even offered explanations to my questions .
If William L. Hickman is the Kind of employee GEico Hires then GEICO has got the right stuff This was a well spoken very knowledgeable young man versed in his profession I did auto body and worked on cars when I was young this young man MR> William Hichman has the experience and knowledge to do his Job and the personality to be a Leader in the business world . William was even fun to speak with he reminded me of my own Son we talked of Boxing MMA College . I am, sure Williams parents are just as proud of him as I am off my own Son. William has been with Geico for years which show they value his expert opinion
and well spoken fair attitude.
I have been upset for days over Allstates abuse I started to remember when I was young Neighbor s or kids at schools parents would get in an auto accident everyone only had to worry if the person was hurt No one feared getting ripped off by their insurance company .
Now many people are probably missing medical treatments leading to permanent damage because insurance companies like Allstate are leaving then in a bad financial state after the accident .
Lets Hope men Like William L. Hichman continued to be Hired by insurance companies so we can bring back the day when a USA Citizen can trust his good faith payments to his insurance premium will help him when he needs his insurance the Most .
William L. Hick
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