Guilford Man Battles AT&T Over $1,200 iPhone Bill

A Guilford man got quite a shock when he opened up a $1,200 bill for iPhone service. Full Story
disgruntled

North Richland Hills, TX

#1 Sep 9, 2008
iPhone default setting is international data roaming turned off. You have to go into the settings menu to turn roaming on. Under that menu it clearly states "Turn data roaming off when abroad to avoid substantial roaming charges when using email, web browsing, and other data services." Any phone you travel internationally with you need to be cautious. It is frustrating for cellular companies with ignorant customers not paying for the charges they accrue. People today think they are entitled to everything.
Steve

Southington, CT

#2 Sep 9, 2008
I'm sure it was in his contract.
Dave

Hartford, CT

#3 Sep 9, 2008
disgruntled wrote:
iPhone default setting is international data roaming turned off.
On my iPhone it was set to on when I got it. Maybe the default setting depends on where you get your iPhone, but mine was on and I had to go in and turn it off.

“Original”

Since: Sep 08

Fairfield, CT

#4 Sep 9, 2008
This is why products come with "Instruction Manuals". You should definetly read the one for the iPhone since it has so many features.
ruffdeezy

Gatineau, Canada

#5 Sep 9, 2008
The default setting is having roaming data 'off'. He turned it on. He pays. This shouldn't have even been in the news.
Foamer Control

Branford, CT

#6 Nov 19, 2008
AT&T is the worst. I hope this guy "gives em hell".

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