Riverbank VW, customer a steady couple

Stamford resident Tom McNally, 89, sits in the driver's seat of his 2005 Volkswagen GTI that he bought from Riverbank Volkswagen in Stamford.

[Dunky]

Goldstein Sr. is a bag of dog dirt!
I would not buy a VW from that dealership if THEY paid me!
The boys might offer some hope but the old man is sooooo yesterday.
AVOID!
AVOID!
AVOID!

[Kevin Kelly]

I love VW's and purchased one there in 1998 and had nothing but bad expereinces with getting it serviced. Most things were under warranty and it still took forever. There are no other VW dealers around, so now I will buy any other brand except VW!

[Been There]

VW's suck!

[Clunker]

The old guy GoldStein lacks integrity.
VW's always seem to have electrical problems.
GoldStein is a bigger problem than poor VW quality.
I agree.
AVOID RIVERBANK.

[Enough]

These guys are frauds. Massive scam artists on the service side. Never again. Trying to charge to replace parts that are brand new. Stay awaayyyyyyyyyyyy. Please VW USA do something if you want to save your brand.

[Great Cars]

I have bought 2 cars and love them. My experiences in both the sales and service departments were great. They took care of me and more importantly, my car. I will continue to buy cars from them. They care.

[Sam from Connecticut]

I am getting two differ stories.

[The Real Santa Claus]

I am going to bed early, and to all, a good Night. Good Night James Beadsley, Sam from Connecticut and Tippy.

[Jever think]

Get with it folks, VW = VIRTUALLY WORTHLESS.

[Refried]

Jever think wrote:

Get with it folks, VW = VIRTUALLY WORTHLESS.

They had a good product. But the quality control for the last 10 years sucks.

[Jetta TDI]

The quality of Rivberbank's service was worse than the poor quality of my VW Jetta TDI. The car was the worst pile of junk I ever bought. My first car was a 1983 VW GTI and my family owned 11 of them over the years. Those cars were great, reliable and drove wonderfully. Riverbank made my LAST experience a nightmare. DO NOT BUY A CAR FROM THIS COMPANY. Dishonest service managers were the beginning of the problem but a service department that could not diagnose any problem I had, and this car had a lot,and VW not standing behind anything was the final straw. They would not even send a regional representative at my request to intervene after the car had been in several times for the same problem with no resolution. They said the dealer had to request the regional sevrice Tech. Oh and don't expect VW finance to bail you out. They act as if VW appears in their name by mere coincidence. NOBODY cares. I now drive a Toyota, "Oh What A Feeling" you had better believe it!

[Connecticut Sam]

I agree with the great comments of #15.