CBS-11 on GEUS
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Greenville, TX

#1 Nov 9, 2012
CBS-11 or another Dallas TV station should look into the corruption and questionable polices at GEUS. They run off industry and keep the people trapped into buying their product when private utilities deliver better customer service. GEUS sucks.

United States

#2 Nov 11, 2012
We had a horrible experience with GEUS ourselves. We were hit with numerous expensive deposits sometimes consecutively. We were late more than most people I assume, but it seems we were getting a bill every two weeks. If I remember correctly it was like a downward spiral scenario. At one point we had to leave our house for two weeks because our bill had risen to over $1000 in one month and there was just no paying that at the time. They were unable to work with us, and were content with allowing us to go two weeks without power. At the time we were struggling to make other ends meet as well, but we did have two incomes in the household. It's not like we were freeloaders. We've since moved out of Greenville, and now rely on Farmers Electric. We have a much better impression of them. They appear to care about their customers and have worked with our young family on more than one occasion to keep the power on. I will never forget how ridiculously GEUS treated us. I support your Idea to get the news stations involved as a lot of our friends and family have had bad experiences with GEUS as well.

Greenville, TX

#3 Nov 12, 2012
GEUS seems to have it designed to get the late fees and increased deposits. Bills due on extremely short notice, no grace period, no rolling over to next month. I lived in other cities where this was not an issue. Even Atmos and ATT let you roll the bill over one month. Not GEUS. They can boast "low rates" because they know they are going to be sticking it to a lot of people with late fees, etc.
Uncle Bob

Greenville, TX

#4 Nov 14, 2012
Bottom line: Geus ran off Rubbermaid. They need to be privatized.
Local Dude

Fort Worth, TX

#5 Nov 14, 2012
No. GEUS did not.
What happened in Greenville was part on an ongoing restructuring of the entire company. But hey, believe what you want.

Newell Rubbermaid cutting 2,000 jobs, reorganizing
Atlanta Business Chronicle by Carla Caldwell, Morning Call Editor

Date: Friday, October 26, 2012, 6:48am EDT - Last Modified: Friday, October 26, 2012, 9:08am EDT

View photo gallery (4 photos)

Mark Tarchetti

Mark Tarchetti


Newell Rubbermaid plans 2,000 job cuts, a new organization model and new leadership team that includes outside appointments.

The moves are expected to save the Atlanta-based consumer products giant $180 million to $225 million when fully implemented by the end of the second quarter of 2015. The company also expects incremental cash costs of $225 million to $250 million and will take $250 million to $275 million in pretax restructuring charges over the same period.

The company will cut about 2,000 jobs, which is about 10 percent of its workforce, by the middle of 2015. The company also plans to “further optimize manufacturing and distribution facilities” across its global supply chain.

Appointments to the leadership team include:

Mark Tarchetti, the former head of Global Corporate Strategy at Unilever, will join the company in January as Chief Development Officer and lead the new Development Organization.

William A. Burke III, currently Group President, Newell Professional, has been appointed Chief Operating Officer and will lead the new Delivery Organization.

Joe Cavaliere will join the company as Global Chief Customer Officer, reporting to Burke. Cavaliere has 28 years of experience in Customer Development .

Richard Davies will join the company as Chief Marketing & Insights Officer, reporting to Tarchetti. Originally from New Zealand, Davies most recently headed Unilever's Global Insights function of more than 700 people in more than 50 countries.

Chuck Jones, recently appointed Chief Design and Research & Development Officer, will continue as a member of the Newell Executive Leadership team, reporting to Tarchetti. Jones joined Newell Rubbermaid last month. He has had key leadership roles in companies including Whirlpool, Masco, Xerox and Herman Miller.

The company also has been reorganized from two groups (consumer and professional) to six units:

Tools: Irwin and Lenox tools and Dymo industrial

Commercial Products: Rubbermaid Commercial Products and Rubbermaid Healthcare

Writing: Sharpie, Paper Mate, Expo, Prismacolor, Parker and Waterman

Baby & Parenting: Graco, Aprica and Teutonia

Home Solutions: Rubbermaid, Calphalon, Levolor, Kirsch and Goody

Specialty: Bulldog, Ashland, Shur-Line, Dymo office, Endicia and Mimio

“We are doing this to simplify the organization and unlock additional resources to build our brands globally,” Newell Rubbermaid spokesman David Doolittle told Atlanta Business Chronicle.“Leadership changes are a combination of top inside and outside executives who will help drive our Growth Game Plan into action more quickly to accelerate our transformation.”

Click here to read more about the appointees and changes.

Newell Rubbermaid Inc.(NYSE: NWL), is a global marketer of consumer and commercial products with 2011 sales of approximately $5.9 billion and a portfolio of brands that include Rubbermaid, Sharpie, Graco, Calphalon,, Irwin, Lenox, Levolor, Paper Mate, Dymo, Waterman, Parker, Goody, Rubbermaid Commercial Products and Aprica.
Imma Wright

Greenville, TX

#6 Nov 19, 2012
Really ? you admit to late payments and wonder why they require more deposits. If you had a 1000.00
electric bill you are doing something wrong.
Pay your bills on time!
and to the other commenter, short notice ? no grace period.... Your bill comes on a Thursday and you have 2 weeks before its late and then you have another week before shut off notice. Really ,3 weeks to pay a bill and you cant find time.

Greenville, TX

#7 Nov 20, 2012
I don't know about everyone else, but I've received my GEUS bill the DAY BEFORE it was due! No, I admit I don't keep a special calendar to keep track of it; I don;t think it is too much to ask that they mail it out in time for people to have at least a week or 10 days to pay.

And just today I saw a GEUS truck parked dangerously out in the street with the guys just standing around. The traffic had to go out into the opposite lane of traffic to get around them. And THERE WAS A VACANT DRIVEWAY right there where they could have parked BUT DIDN'T BOTHER.

Inconsiderate boobs led my arrogant, overpaid so-called managers. I agree - privatize 'em!
Local Dude

Fort Worth, TX

#8 Nov 20, 2012
I don't recall ever receiving a bill the day before it was due, from anyone. But even if that was the case, after a while I have always been pretty much aware that, at the same time each month, my electric bill is due to be paid. I have never mistakenly believed that, if for some reason my bill is late, that I automatically get a free month.
That being said, it is understandable that people maybe don't like the electric company. Guess what, you can probably go to pretty much anywhere in the world and, to people served by any electric company anywhere, when the bill comes due there probably won't be a whole lot of them just jumping up and down and yelling Yippee!!!
You use the electricity, water, cable, Internet etc, you owe the company who provided it to you.

Greenville, TX

#9 Nov 21, 2012
Local Dude, you so don't get the points people are making on here. I have a business and their rates are very punishing. Where did you see on here that people think they get a free month if their bill is late? Or that if they use services they don't have to pay? What hear from people and believe myself is that GEUS is totally customer UNfriendly. They can treat their customers like crap because they have the monopoly, unlike other places where you can choose your provider. They need to be reigned in.
Local Dude

Fort Worth, TX

#10 Nov 21, 2012
Wallace, what I hear a lot is how "GEUS is being mean because they want their money when the bill is due" or "GEUS is penalizing me because my bill is paid late."
Granted, maybe they can be a little heavy handed in collecting the money they are owed. But guess what? They are still owed the money. It wasn't too long ago they reported that about half of their customers were paying late, which I can imagine played hell with their books, so they had to hire a collector.
Yes, I have received some whopping electric bills and yes, I have had to ask for an extension more than once. But they have never turned me down for an extension when I asked for one.
What I was saying above is, there is no guarantee bringing anybody else in to Greenville will make any difference, because as far as I know, I have never heard anyone just shouting with joy at how cheap their electricity really is or how wonderful and friendly their utility bill collectors are.
When I throw the switch, the lights come on. That is what I pay for and that is what I get. End of story.

Greenville, TX

#11 Nov 28, 2012
The GEUS people are the problem, not the power plant or the general idea of publicly owned utility. They think they are on a pedestal and everyone else are the peons. Maybe they are right, since the way things are now they don't have to answer to anybody.

Dallas, TX

#12 Jan 17, 2013
GEUS is a monopoly, when you figure it out,we the citizens will be owed 17.8 million dollars in overages. Time to call the press, so the corruption gets collared

Greenville, TX

#13 Jan 18, 2013
If we had a Texas legislature with any balls, they would outlaw these municipal monopolies and open them up to competition. Hey, they are even trying to put in vouchers against public schools. So what not give us a choice on electricity?

Dallas, TX

#14 Jan 22, 2013
Eddie wrote:
If we had a Texas legislature with any balls, they would outlaw these municipal monopolies and open them up to competition. Hey, they are even trying to put in vouchers against public schools. So what not give us a choice on electricity?
amen Eddie-- one problem, the Good ol boys who are in on this selfserving electricity business dont want this--they lose their kickback. we saw this in Denton and Collin county 12 years ago.
they will petition it right out in Austin.worse make sure Greenville doesnt get to vote in it. they prefer the grip they have on the locals. Hell, prob that dufus district judge they got who crapped on L3 for years will knock around the locals with his biased iron fist.
greenville tx

United States

#15 Feb 19, 2013
Geus is the only electric provider in greenville if you get cut off they cut everything light water cable goid thing they dont control the gas.
greenville tx

United States

#16 Feb 19, 2013
Geus is the only electric provider in greenville if you get cut off they cut everything light water cable good thing they dont control the gas. Then they will file it with the courts if you dont appear hunt co will issue a warrant for your arrest.
greenville tx

United States

#17 Feb 19, 2013
Thats why they have hundreds of tampering with meters .

Dallas, TX

#18 Feb 19, 2013
Competitors with wireless meters are over running them; so keep the ones that can be tampered with. Only a monopolistic business can you pull this off.
geus customer

Wylie, TX

#19 May 31, 2013
I moved here from Dallas and, this company is a joke.

Dallas, TX

#20 Jun 3, 2013
controverse wrote:
GEUS is a monopoly, when you figure it out,we the citizens will be owed 17.8 million dollars in overages. Time to call the press, so the corruption gets collared
Unfortunately we are all living with the joke(its on us--but our collective hands are tied) and don't try to hire a local law firm.They are good at sitting on their hands. I move here from Dallas too. Same problem

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