Review: Julian Thomas DMD PA

Review: Julian Thomas DMD PA

Posted in the Greenville Forum

Greenville Dentist

Greenwood, SC

#1 Mar 30, 2012
Their website is at http://www.julianthomasdmd.com
Joe K

Taylors, SC

#2 Dec 20, 2012
To be fair, the Dentist is good. He knows what he is doing and does it well. The issue I have is with the way the business is run. My insurance covers preventative 100%, yet when I go to this Dr I always get a bill for a balance. I asked them when I was getting my teeth cleaned if it would be covered and they said yes. When I called the office staff I got a women who speaks very condescendingly. She may think shes speaking politely but it's easy to tell she's not being polite. I certainly don't need her telling me the amount I owe is very small compared to other people. I have paid 1000+ out of pocket in years past. I know what it's like to shell out a hefty sum for dental work. This was a matter of principle and they certainly lost a customer forever over it. My wife went to this office 1 time and will never go back as well. They asked me the reason, you know what, its none of their business. I will say it again is from the staff and the things they say and the way they say it. On a side note as of this writing date 12/19/2012 there is a major flaw on their website with security for those who pay online. I went to pay them the money they scammed me out of last night and noticed it. Needless to say ill just be dropping off a check. It's just another disservice they are performing for their customers. If you have previously paid online with them you most likey have exposed your personal information including credit card number. You would think they would learn from the state of SC's mistake on security! And finally, just you know... they have a system that will text and email the heck out of you if you are overdue for an appointment. Not to mention calling as well. My impression is that the Dentist himself is good but he runs his business like a used car lot with his employees being the annoying condescending arrogant salesman. I am opting out of everything from this office and will never go back. You make your own decision. Oh and something tells me several of the great reviews they get are posted from thier staff.

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