Stultz Pharmacy
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upsetcustomer

Youngstown, OH

#1 Dec 20, 2010
I have never been treated as bad in a store like I was at Stultz's the other day. I had some questions for the pharmacist and he acted like I was stupid for not knowing the answer's myself. He never even looked up from the computer. Someone told me that Dave has retired. If thats true they may lose business if they cant get their act together and treat people right.
Well The Nerve

Ashland, KY

#2 Dec 20, 2010
Have you ever thought that maybe it was a stupid question? Was it something that the pages of literature that they give you could answer. I think the people that work in the pharmacy go above and beyond when asked for help. They never hand me a scrip that they don't ask if I have any questions for the pharmacist. I've seen the same with other customers. Why would they treat you differently from everyone else???
FYI

Evans City, PA

#3 Dec 20, 2010
had to be the Quillen guy...he never looks up when you talk to him...much too busy, you know
customer since 79

Port Deposit, MD

#4 Dec 20, 2010
yea its ouillen hes always been rude and makes you feel stupid if you ask a question
Well My 2 cents

Ashland, KY

#5 Dec 20, 2010
I have dealt with stultz pharmacy for years and so has my my family back 30 years or so and I called and talked to tim and asked a question about benadryl on how much to give a 1 year old since the doc. said to give it to her and there wasn't any info on the box. His reply was where did you get it? I said I think the ol'lady picked it up at walmart or the dollar store and he told me to call and ask them then and hung up. If I would have been standing there I would have bitch smacked his azz! I will be talking to david about this since I spend over 600 bucks a month myself in there store and see if he can't straighten this out or I will transfer my shit elsewhere.
sally

Ashland, KY

#6 Dec 20, 2010
i agree Tim has always been rude dont know why dave has keep him this long they will lose a lot of business since dave retired he is the only one who helped everyone the other ones act like they are doing you a favor by filling your medicine
upsetcustomer

Youngstown, OH

#7 Dec 20, 2010
Sounds like Im not the only one that has been badly there. Like 2 cents Im going to give it another try after that I will take my business elsewhere. I encourage all to do the same. Stultz's is close to my home but it is surely not the only drugstore around.
upsetcustomer

Youngstown, OH

#8 Dec 20, 2010
Well The Nerve wrote:
Have you ever thought that maybe it was a stupid question? Was it something that the pages of literature that they give you could answer. I think the people that work in the pharmacy go above and beyond when asked for help. They never hand me a scrip that they don't ask if I have any questions for the pharmacist. I've seen the same with other customers. Why would they treat you differently from everyone else???
Any question about a medication or my health I do not consider to be stupid. I have a degree but its not in the medical field. Sounds like I just struck a nerve with you. You must work behind the counter. Maybe you should stick with hiring basketball coaches at GCHS and give the stores to someone with some knowledge and personality.
customer

Broken Arrow, OK

#9 Dec 20, 2010
I know what you all mean. I was recently in an accident and had to have pain medication. They looked at the script and was very rude about filling a pain script from a legitimate doctor. By the way, this is the first pain script I've had filled since delivering my baby 7 years ago. I'm not nor have I ever been a druggie before you all start accusing me of that.
Well My 2 cents

Ashland, KY

#10 Dec 20, 2010
Like I said just bring this to david's attention and let him know if something isn't done you will have to go elsewhere to get "all" Your stuff filled from here on out.
love david

Port Deposit, MD

#11 Dec 20, 2010
i have been with david since he opened never no trouble but when i would call and dave was out i would call back when dave was back so i would not have to deal with tim and listen folks dave stultz has set the bar so high no one could ever fill his shoes he is a one of a kind our community has been blessed for having him to take care of us you know hey dave i need some of those little blue pills lol we miss you but poor little tim has always been like he is only worse since you been gone
customer

Ashland, KY

#12 Dec 20, 2010
love david wrote:
i have been with david since he opened never no trouble but when i would call and dave was out i would call back when dave was back so i would not have to deal with tim and listen folks dave stultz has set the bar so high no one could ever fill his shoes he is a one of a kind our community has been blessed for having him to take care of us you know hey dave i need some of those little blue pills lol we miss you but poor little tim has always been like he is only worse since you been gone
David has retired and if Brad don't get his stuff together,he will lose a lot of customers, and get rid of rude ass Tim
Customer

Newburgh, IN

#13 Dec 20, 2010
sally wrote:
i agree Tim has always been rude dont know why dave has keep him this long they will lose a lot of business since dave retired he is the only one who helped everyone the other ones act like they are doing you a favor by filling your medicine
I have been a customer of Stultz's for years. The pharmacists are great with the exception of Mr Quillen. He is very rude & when I see him I leave & come back at a later time. Dave Stultz has a great business because he is a great person. But I agree with Mr Quillen lacks people skills.
Someone

Idalou, TX

#14 Dec 20, 2010
You people might think that Dave is great,but I know that he lied to my daughter once about a job. Don't rush to judgement, she was a straight A student,on her way to college to be a Pharmacist. He told her she had a job,then never gave her the call back. That was the end of my using his services or meds!
Someone

Idalou, TX

#15 Dec 20, 2010
P.S. My daughter now works for the Federal Government, and she does'nt need him either!
EMBARASSED

Nicholasville, KY

#16 Dec 20, 2010
I WENT THERE THE OTHER DAY AND THE GIRLS UP-FRONT HAD TO ASK THE LADY IN THE BACK FOR A BILLING ISSUE SHE WAS HORRIBLE I NEVER FELT SO LITTLE
THE FRONT WAS BUSY AND SHE KEPT SAYING WHAT ARE U TRYING TO SAY,,, SHE WAS ROLLING HER EYES AND ACTING HORRIBLE EVEN THE CASHIER SAID SHE WAS SORRY HOW SHE ACTED U MAY STAND FOR A HOUR OTHER PLACES BUT THEY DONT MAKE U FEEL STUPID
Be Glad

Ruffs Dale, PA

#17 Dec 20, 2010
Someone wrote:
P.S. My daughter now works for the Federal Government, and she does'nt need him either!
If she is one of the pharmacists at the VA be glad and say a little prayer that she didn't get hired in Greenup.
customer

Ashland, KY

#18 Dec 20, 2010
I agree that David Stultz is a great man. His whole family is great, but we just need to bring this to his attention instead of griping about it on here. Maybe we should all gather somewhere and just go to his house knock on the door and let him know what his faithful customers think of this man with no "people skills"
Question

Roscoe, PA

#19 Dec 21, 2010
Since you all are aware that Dave is now retired, then why would you suggest going to talk to him? You would need to speak to Brad, his son. He now runs the Greenup pharmacy. He is the one you need to speak with about any concerns.
Because

Ashland, KY

#20 Dec 21, 2010
Question wrote:
Since you all are aware that Dave is now retired, then why would you suggest going to talk to him? You would need to speak to Brad, his son. He now runs the Greenup pharmacy. He is the one you need to speak with about any concerns.
Because Dave still owns the stores. It's his reputation that has built Stultz Pharmacy into one of, if not the best, privately owned pharmacys around.

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