Greensburg McDonald's: Why so slow?
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Elizabethtown, KY

#56 Jul 26, 2008
salesman wrote:
I know there's already a fast food thread, but thought our local golden arches deserved its own...
Hadn't been to Greensburg McDonald's in months because of the typical long waits for service. After some pursuasion from my kids, and against my better judgement, we finally decided to give them another chance today.
The drive thru was backed up and didn't seem to be moving, so we decided to go inside. Big mistake. There were about four or five people ahead of me in line when I entered the door. Despite the relatively small number there, it took 30 minutes (yes, I timed it) to get my order, 15 for the order to be taken and another 15 for it to be ready. From the time I arrived, it was seven or eight minutes before ANY orders left the counter.
I would've just turned and left as others were doing, but had already promised my kids we'd eat there. Sadly, we would have had time to drive to Campbellsville's McDonald's and back by the time we were served.
My job takes me to several towns around Kentucky, and while I don't make a regular habit of eating at McDonald's, I do so two or three times a month. Most of the others have pretty fast service, and some are amazingly fast. What is the problem with the one here?
Who is that lady that brings in the kids on the school bus?? She is one HOT lady!!! Very sexy!! Anyone know her status (married, happily married)

Elizabethtown, KY

#57 Jul 30, 2008
happy meals rock

Lexington, KY

#58 Oct 14, 2008

Edmonton, KY

#59 Oct 14, 2008
The fries r always COLD!!!!!!!!!!
Speaker of FACTS

Means, KY

#60 Oct 14, 2008
I admire those young people that work and i would wait a little longer for my food if it means I am doing just a very little something to help a young boy or girl that is trying to do the decent and learning how to make a living.I know one young girl who I am sure would not have to work,but she did go to work and worked her way to management a beautiful girl inside and out. My hat is off to the kids parants and to Micky dee.
dragon mom

Scottsville, KY

#61 Oct 14, 2008
Have you ever worked at a fast-food restaurant? It is not an easy job. But you can recognize the employees that care and the ones that don't give a crap. I think training and attitude mean a whole lot. Management should keep a closer watch on what is going on. I witnessed one of their male employees sitting out side smoking and returned back into the back line and did not wash his hands. It makes you wonder what all he had done before he was smoking. He also had a t-shirt on that had some slogan regarding "pot" I should have brought this to the manager's attention. Or maybe this was the manager!

Grapeland, TX

#62 Oct 14, 2008
hey folks the way to see improvement,albeit for a short time probably, is to go the McDonald website and write a letter complaining about the wait and service. Even though this mickeyd is privately owned they still have to answer to corporate. How do I know this...I have written several times and like you am getting ready to do it again...maybe if we all write letters we would see greater improvement.
That could be

Campbellsville, KY

#63 Oct 14, 2008
Most not all of them there are rude and hateful. The food sucks the fries are always cold and hard as a rock. The last time I was there the girl in drive through handed my drink out the window and the lid was half on and needless to say to coke went all over me and my vehicle but she did not even offer to give me napkins just shut the window like nothing even happened. I think they need to get rid of some of the ones they have up there.
what a joke

Trinity, TX

#64 Oct 14, 2008
I went about a week ago and order a plain double cheeseburger and I got a plain hamburger! You should NOT have to tell them you want cheese on a PLAIN double CHEESEBURGER that is common damn sense!!!

Elizabethtown, KY

#65 Oct 14, 2008
what a joke wrote:
I went about a week ago and order a plain double cheeseburger and I got a plain hamburger! You should NOT have to tell them you want cheese on a PLAIN double CHEESEBURGER that is common damn sense!!!
I went through the drive-thru the other day and ordered a cheeseburger with cheese on it to go. They said I was crazy. Can you imagine that? LOL.
former employee

Cave City, KY

#66 Oct 14, 2008
I once worked there back in '06..and i can say
honestly that they were kinda slow a while ago, but not as slow as they are today.
I quit in '07 when a new manager was introduced to all of us employees. After that all the good crew quit and even I quit b/c I couldn't handle her.She was a pain in the ass! Since then she's hired some of the worst crew that don't care about their customers. She made people managers and crew trainers after working there maybe a month. Back a while ago, you weren't even considered the position of a crew trainer until you worked there a year and new all the rules. I quit going up there myself b/c I would stand up at the counter forever waitn for service and one employee seen me up there and wouldn't even acknowledge my presence. And to this day when i do go up there, the "regulars" would comment on how much they missed the old crew and myself. They are way too slow now!
Boo Boo

Clarkson, KY

#67 Oct 15, 2008
They need a new speaker in drive through...ALWAYS have to repeat the order.It didn't work when it was new,It's unreal & the people working can't help it.

Danville, KY

#68 May 29, 2012
At least one female employee needs some lessons in courtesy. The drink fountains are in a HORRIBLE location (note to management), because if only one person is filling up, it becomes impossible for more than one person to pass through at a time. Today that situation occurred, and I had already started to pass through with a tray in each hand. This worker was coming from the rest room and made it obvious that she wasn't going to yield. Instead, I had to back up with my hands full and wait for her to pass through. I wish I had taken note of her name tag.

We all have bad days and I understand that, but there's no excuse for rudeness.

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