At what point did I sound upset?Sounds like MetalDad's getting a lil upset cause he's been naughty himself. Maybe he did go get it done. Call Verizon right now and see. Then post back with what they tell ya.
I know, because I worked investigations for Cingular for quite a few years, and I know what the store systems are capable of. And printing text content is NOT something a retail store is capable of.
That's all I have to say about it. If you or someone you know say you saw it happen, fine, say what you like. But I know factually its not possible.