horizontal white lines/top of TV screen

horizontal white lines/top of TV screen

Posted in the Greeneville Forum

First Prev
of 3
Next Last
igiveup

Franklin, TN

#1 Jul 31, 2009
I need to find help to fix my TV. Ever since the TV signals went digital,( I'm on Comcast cable),my Tv has been showing horizontal white lines across the top of the screen about three inches down. It's not visable when the picture is stretched for wide-screen and has the black bars across the top and bottom of the screen. But all the others will drive a person crazy! It has like a mirror affect to anything at the top! Tops of heads, rolling credits, etc.
I don't know if the digital change should have had anything to do with it, but that's when it happened.
Anyone else around Greeneville having this problem? Is it the TV or do I need to get glasses? Ha!
It's a Toshiba 27" if someone knows how to fix it.
Thanks!
igiveup

Franklin, TN

#2 Aug 15, 2009
Am I the ONLY one having this problem with the silly horizontal lines??
ColtonPorter

Shelby, NC

#3 Aug 27, 2009
I am having the exact same problem...I have no clue how to fix it though.
comcast customer

Fort Campbell, TN

#4 Aug 29, 2009
Have you tried calling Comcast about it?
igiveup

Franklin, TN

#5 Aug 29, 2009
I called the cable company and was told it was a problem with the TV set, not anything they did.
I don't understand why the lines are gone when a show is in wide-screen.(Black bars at top and bottom of screen).
I used to be able to smack the back of the set and several of the lines would go away and I could bare to watch it. I've smacked it a bit too many times and little harder each time to the point of no return!
Had to replace it. Got a 37" RCA and the picture is spread out so far you can't read words at the sides of the screen and everything is bowed in toward the center. Everyone is short and chubby on this 10 year old set!
Can't get anything in the menu to adjust it.
Ron K

Bolivar, OH

#6 Oct 10, 2009
I'm having the same problem also. I have an 27" Orion. I have had the white lines and mirror affect at the top of the screen for almost a year.
igiveup

Franklin, TN

#7 Oct 11, 2009
I had a friend who took my old set to a TV repairman. He replaced a capacitor for free and it fixed it! Too bad I had been smacking the set for so long! It has a problem now with a loose connection in the circuit board. I have to cram something under the back of the set to get the set to stay on. But it works good enough for me.
Herman

Franklin, TN

#8 Apr 6, 2010
how do i tell what number my tv is?
White Line

Tucson, AZ

#9 Jun 29, 2010
Listen up Guys, Gals...
I've been afflicted by the White Line problem, studied it, and may have a fix for you...
1st - After googeling the problem apperas to be fairly universal, on a wide variety of TVs a variety of cable suppliers, even TiVo & Xbox systems. I don't recall if I've seen any posts from the satellite services but it wouldn't surprise me if a number of their subscribers are suffering too.
On my home system I have a variety of TV's - HD, SD, and analogue. Best sets hooked up to DVR, next to digital boxes, and various SD & analogue direct to cable. Can't recall seeing the problem on direct to any of the cable sets or the Digital boxes, so this deals with the DVR supplied sets, but still might be of use on direct to cable as well...
I've been through pretty much all of the trials & tribulations I've seen on your posts and other forums. Called Comcast multiple times - agents are clueles, but this isn't meant to be criticism of them. Their surperiors are another story, who could/should be equipping them with more widespread knowledge of the problem. In any case it may sometimes be that the cable system isn't correctly adjusted, but you may be able to adjust your TV to compensate for that as well.
The problen has to do with Overscan and Underscan (Google for explanation - Wikipedia & others have sections) & can show up as solid, fuzzy or flickering line(s) on top, bottom or sides of the image. Basically it has to do with TVs from multiple manufacturers & input from multiple sources, usually minor incompatibilities and variances of TV settings. The best HDTVs allow owners to adjust for Over/Underscan. On older sets picture size, vertical and horizontal adjustment 'knobs' can be found on the back. Sometimes a fine screwdriver is necessary. Newer sets may allow such adjustments if you can get to the right on-screen menu. Frequently the necessary menus are hidden, requiring volume& channel knobs to be pushed simultaneously (or in sequence?) to pull up the servicing menus. I hear TVs can be screwed up by novices so I take no responsibility if you proceed and the unfortunate happens to you. As for me, I always dive in...it's just the way I am. For others there's always a visit from the TV repairman.
For those with Cable/Satellite boxes...I found, very inadvertently after not being able to get into the ON DEMAND section, and a call to Comcast the flickering white line (a reflection of the very bottom of the image) just above the intersection of the image & the black bar had been erased after the agent sent a 'hit' to the DVR box. The correction only lasted a couple days however...So knowing unplugging the box is virtually the same as a hit I did so & received the same correction. At first I kept the box unplugged for 10 mins, thinking the time was necessary for the box to clear. You probably sense where this is heading so I'll cut to the chase. Now I unplug the box, take a breath & plug it back in. The white line is corrected, and the box takes a very short period of time to return the ON Demand & fill in the programming guide. The white line returns in varying periods of time sometimes as much as a couple weeks. Since I'm only somewhat electronically proficient I propose to you or some wizard who can explain it better that cable boxes & TV's may build up some sort of an electrical potential (charge) making them slightly incompatible resulting in the white line & unplugging releases the potential. So I recommend those without boxes to unplug their TV's before trying adjustments.
Don't nobody electrocute yourselves please...dry hands, don't touch metal with other hand or bod part.
Anyway...hope it helps. Happy Viewing. Now, if we could just keep Comcast, other Pay TV suppliers, banks, Wall St., auto manufacturers, dirty enrgy corps & crooked, incahoots politicians from getting so far into our bank accounts & up our arses we'd all be a whole lot better off..
I'll look in to see if anyone had any success w/suggestions
White Line
White Line

Tucson, AZ

#10 Jun 29, 2010
Listen up Guys, Gals...
I've been afflicted by the White Line problem, studied it, and may have a fix for you...

1st - After googeling the problem apperas to be fairly universal, on a wide variety of TVs a variety of cable suppliers, even TiVo & Xbox systems. I don't recall if I've seen any posts from the satellite services but it wouldn't surprise me if a number of their subscribers are suffering too.

On my home system I have a variety of TV's - HD, SD, and analogue. Best sets hooked up to DVR, next to digital boxes, and various SD & analogue direct to cable. Can't recall seeing the problem on direct to any of the cable sets or the Digital boxes, so this deals with the DVR supplied sets, but still might be of use on direct to cable as well...

I've been through pretty much all of the trials & tribulations I've seen on your posts and other forums. Called Comcast multiple times - agents are clueles, but this isn't meant to be criticism of them. Their surperiors are another story, who could/should be equipping them with more widespread knowledge of the problem. In any case it may sometimes be that the cable system isn't correctly adjusted, but you may be able to adjust your TV to compensate for that as well.

The problen has to do with Overscan and Underscan (Google for explanation - Wikipedia & others have sections) & can show up as solid, fuzzy or flickering line(s) on top, bottom or sides of the image. Basically it has to do with TVs from multiple manufacturers & input from multiple sources, usually minor incompatibilities and variances of TV settings. The best HDTVs allow owners to adjust for Over/Underscan. On older sets picture size, vertical and horizontal adjustment 'knobs' can be found on the back. Sometimes a fine screwdriver is necessary. Newer sets may allow such adjustments if you can get to the right on-screen menu. Frequently the necessary menus are hidden, requiring volume& channel knobs to be pushed simultaneously (or in sequence?) to pull up the servicing menus. I hear TVs can be screwed up by novices so I take no responsibility if you proceed and the unfortunate happens to you. As for me, I always dive in...it's just the way I am. For others there's always a visit from the TV repairman.

For those with Cable/Satellite boxes...I found, very inadvertently after not being able to get into the ON DEMAND section, and a call to Comcast the flickering white line (a reflection of the very bottom of the image) just above the intersection of the image & the black bar had been erased after the agent sent a 'hit' to the DVR box. The correction only lasted a couple days however...So knowing unplugging the box is virtually the same as a hit I did so & received the same correction. At first I kept the box unplugged for 10 mins, thinking the time was necessary for the box to clear. You probably sense where this is heading so I'll cut to the chase. Now I unplug the box, take a breath & plug it back in. The white line is corrected, and the box takes a very short period of time to return the ON Demand & fill in the programming guide. The white line returns in varying periods of time sometimes as much as a couple weeks. Since I'm only somewhat electronically proficient I propose to you or some wizard who can explain it better that cable boxes & TV's may build up some sort of an electrical potential (charge) making them slightly incompatible resulting in the white line & unplugging releases the potential. So I recommend those without boxes to unplug their TV's before trying adjustments. Don't nobody electrocute yourselves please...dry hands, yada yada.

Anyway...hope it helps. Happy Viewing. Now, if we could just keep Comcast, other Pay TV suppliers, banks, Wall St., auto manufacturers, dirty enrgy corps & crooked, incahoots politicians from getting so far into our bank accounts & up our arses we'd all be a whole lot better off...

I'll look in to see if anyone had any success w/suggestions...

White Line
Karl Childers

Hendersonville, TN

#11 Jun 29, 2010
Coffee makes me a might nervous when I drink it.
Doyle Hargraves

Murfreesboro, TN

#12 Jun 29, 2010
Karl Childers wrote:
Coffee makes me a might nervous when I drink it.
I bet that I make you nervous, retard.
Roger Lovell

Jasper, GA

#13 Jan 25, 2011
I too have the same problems with the white lines running across the top of my TV and it has just recently started about a month ago. I have an Orion TVD2710 model which is a 27" MTS Stereo Color Television that was purchased in Oct 2006. We do not have a cable box, but have basic cable that runs from outside and is plugged in directly to the back of the TV. Our provider is ETC out of North Georgia. They have just recently changed the format to handle HD channels and since then the lines have appeared. The TV has two picture size viewing modes. One is 4:3 which always has the horizontal line problems and the other is 16:9 and never has the issue.

I've emailed support from Orion and Hopefully I'll have some help in solving this issue shortly.

We have another TV that is a Magnavox 19" and it has no issues.
Craig

Ogden, UT

#14 Feb 27, 2011
That white line that you see moving around is from closed captioned that is embedded into your picture.
Jpman

Nashville, TN

#15 Feb 28, 2011
I had something like this happen, and all I did was go into the tv settings and adjust the picture settings, which allowed me to pull the picture up and cover the white line
lol

Gallatin, TN

#16 Feb 28, 2011
Don't waste your time with comcast. I have had this problem for 13 months where everything goes off just like you were on a cel phone, they have done nothing to fix my problem except send me my bill each month. They tell me they don't know what to do. It has began to affect my business and they do nothing except to say I don't know what to do, they are now blaming it on embarq can't fax, can't make phone calls, can't get the internet to work, can't run credit card machines HELP
Charlene

Denver, CO

#17 Apr 3, 2011
I live in Denver at an apt house. I am also getting these white lines on Channel 8 only. One person called Comcast & they said it was at our building that this was happening. I am having someone from Comcast come over to see what he can find out. I kiow it isn't my TV going out as I don't get these white lines on any of my other Channels I have Basic Cable But I don't have a box.
Charlene

Denver, CO

#18 Apr 3, 2011
My channel 8 will come in for a few minutes then the white lines appear on there.When they show up my tv screen starts rolling. That will run like this for a little while then my screen will go blank & I don't get a anything at all. It comes on the screen telling me I have a "Unavailble Signal"
I called Comcast & someone is supposed to be here between 8-12 this Monday morning.
Charlene

Denver, CO

#19 Apr 4, 2011
The fellow from Comcast was here but he said that they will have to put in a new cable box. They are supposed to contact our maintance man when they will install it.
Corey

United States

#20 Apr 10, 2011
I fixed it! I have a Sony bravado and I went to menu, screen, display area. I changed this from full pixel to normal and it was fixed!

Tell me when this thread is updated:

Subscribe Now Add to my Tracker
First Prev
of 3
Next Last

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Greeneville Discussions

Title Updated Last By Comments
Fetishes and fantasies 12 min Dare2love 8
Jewish haters 21 min Really 44
Tn. Gas tax updates 22 min Mrs Roberson 2
MORE POOR Driving truck hits Semi 30 min Mrs Roberson 4
Prepare 4 war 32 min Mrs Roberson 18
What can be done with race traitors? 42 min Trumps SS 11
the band perry (Mar '13) 1 hr Onlythebest 182
Phat Cafe ..... Park Overall 2 hr Onlythebest 51
Why do you go to church? 14 hr just think 61

Greeneville Jobs

More from around the web

Personal Finance

Greeneville Mortgages